Christy Hicks | Page 3

There were two ladies I encountered at the service desk. The first one was a nice young lady. She was very friendly and helpful. She helped me locate my service rep Christy. The second one was not. She was The first one was a nice young lady. She was very friendly and helpful. She helped me locate my service rep Christy. The second one was not. She was very rude and not very helpful at all. She was the older of the two. I ask her name, as I knew I would be filling out a survey. I believe she said it was Inaz. Very poor customer service and not helpful at all. Christy was great. More

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Traditionally, we purchased our vehicles from Mercedes-Benz of Athens, but since our trusted salesperson moved to another company, we decided to explore options closer to home with Mercedes-Benz Mercedes-Benz of Athens, but since our trusted salesperson moved to another company, we decided to explore options closer to home with Mercedes-Benz of Atlanta Northeast. I’m so glad we did! I had an outstanding experience purchasing my car from Melissa Lee at Mercedes-Benz of Atlanta Northeast. From start to finish, she went above and beyond to make the process smooth and stress-free. Melissa was knowledgeable, patient, and genuinely committed to helping me find the perfect car that matched both my needs and preferences. The entire team was professional, transparent, and accommodating, ensuring that every step of the process was seamless and enjoyable. I truly appreciate the effort Melissa and the team put into delivering exceptional service. If you’re in the market for a vehicle, I highly recommend Melissa Lee and the team at Mercedes-Benz of Atlanta Northeast. They’ve set a new standard for excellence in car buying! More

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Great professorial and kind service with the entire service department. Looking forward to the next visit. service department. Looking forward to the next visit. More

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Worst customer service Advisors are neither knowledgeable or professional Parts are stolen from the car and when asked, I am asked to buy them for a price Espetthus visit has been the worst knowledgeable or professional Parts are stolen from the car and when asked, I am asked to buy them for a price Espetthus visit has been the worst ever More

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I purchased a vehicle from this dealership and I cannot say enough positive things about my salesperson and the dealership! Finn is absolutely amazing!!! say enough positive things about my salesperson and the dealership! Finn is absolutely amazing!!! More

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Always nice and friendly great atmosphere and snacks Christy is the best Always looks out for the customer Shout out to my sales lady Scarlett Christy is the best Always looks out for the customer Shout out to my sales lady Scarlett More

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My service advisor, Christy Hicks is the best and I trust her. Christy is professional, knowledgeable, friendly and efficient. I wouldn’t have my vehicle serviced anywhere other than MB of Atlanta Northeast. her. Christy is professional, knowledgeable, friendly and efficient. I wouldn’t have my vehicle serviced anywhere other than MB of Atlanta Northeast. More

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Christy Hicks is the best advisor to go to. She’s understand peoples and solve the problems with the cars and have the best customer service that I’ve dealt with Mercedes-Benz of Atlanta Northe She’s understand peoples and solve the problems with the cars and have the best customer service that I’ve dealt with Mercedes-Benz of Atlanta Northeast is the best service. More

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Service advisor is outstanding and the service experience gives me confidence. Christy is great and is customer-centic. gives me confidence. Christy is great and is customer-centic. More

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Thank you to Christy Hicks for always being so kind, and professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. More

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