Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet

Chuck Geringer

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.0
164 Reviews
4.0

164 Reviews

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164 Reviews of Chuck Geringer

January 14, 2026

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I got appointment at 4 pm I arrive at 3:40 and wait they take my car to shop after 5 More

by dulicvahid
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kim Hausmann

Jan 15, 2026

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that our processes haven't been explained to you. Your check in time is set aside for you to speak with your service advisor so set a game plan for your vehicle while it's in our care and to add any additional service. From there your vehicle waits for the next appropriate service tech. Be cause we value your time we have multiple options for drop off and shuttle services. We hope that you found this information helpful and we can't wait to see you again.

January 12, 2026

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Website broken, took over a month to get the truck in, and now I find a broken vent cover after having my wiper blades replaced. Not happy. More

by Skwerl67
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Recommend Dealer
No

Other Employees Tagged: Kim Hausmann

Jan 15, 2026

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced with our website, the delay in getting your truck serviced, and the broken vent cover after your wiper blade replacement. This is not the level of service we aim to provide. Please reach out to our service manager directly at 314-274-1687 so we can make this right and address your concerns promptly. Your satisfaction matters to us, and we appreciate the opportunity to improve.

January 10, 2026

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Always amazing! They take such good care of their customers. I will continue to go here for years to come! More

by mrsbrendawatkins
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Recommend Dealer
Yes

Other Employees Tagged: Nik Nordin , Kyla in service 5 stars

Jan 13, 2026

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 07, 2026

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The staff is friendly and knowledgeable. The waiting area was clean and comfortable with coffee and water available. More

by jtscatch1
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Jan 10, 2026

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 30, 2025

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Jim butler is the worst DEALERSHIP that i have ever experience in my 73 years of life nothing but lies and B.S. on WARRANTY WORK if they can't fix the PROBLEM or know how THEY DENY THE WARRANTY so More

by mkreitler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr, Eric Ruchala, Stacey Thornton, Toni Oden, Mike Marshall, Ken Peterson, Adnan Kahvedzic , KIM HAUSEMAN WAS THE THE BEST AND SHE WROKE UP ONE DAY and RETIRED!!

Jan 02, 2026

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. Your concerns about warranty work and communication are very important to us, and we take them seriously. We would appreciate the opportunity to learn more and address the issues you encountered. Please reach out to our service manager directly at 314-274-1687 so we can work toward a resolution. Your input helps us improve, and we hope to regain your trust in the future.

December 26, 2025

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Great service and speed for routine maintenance checks. Good use of technology without it being overbearing. More

by niewaldm
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Jan 02, 2026

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2025

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$200 is a bit much for a diagnostic service. Driver side window still goes down intermittently when I put it up. Said that it would have to be doing it when they look at it or they can’t fix any More

by don.ashmore
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann

Dec 25, 2025

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If your vehicle is still experiencing the same concerns you brough it in for please reach out to our service manager directly at 314-396-2778 so we can get you back in and address this.

December 22, 2025

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Friendly, professional service in an efficient manner. Car runs better now! Waiting area comfortable and accommodating. More

by t.thompson1109
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 22, 2025

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Employee Rating

The service was very easy to set up, my service advisor was knowledgeable and kept informed me informed about the work and amount of time left before completion. More

by rdj01948
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 19, 2025

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Employee Rating

Only my second visit ever. Went in for an oil change. The service advisor showed my vehicle on a screen with red lines next to the tires indicating it was out of alignment. The More

by donnie1232
Recommend Dealer
Yes
Dec 25, 2025

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We have found your check in specs and found that your vehicle indeed needed an alignment. We also found that the tech sent this message in error. I have asked that our service manager reach out to you regarding our findings so that we may restore your confidence in our business. We sincerely value your business and look forward to your next visit!

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