Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet

Chuck Geringer

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.0
153 Reviews
4.0

153 Reviews

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153 Reviews of Chuck Geringer

December 09, 2025

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Employee Rating

It’s service that makes a dealership and you guys nail it. Thanks Bryan urban More

by burban43
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

December 03, 2025

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Great customer service, quick service and suggestions were made for repairs in the future. Everyone was helpful from the minute I dropped off my car until I picked it up. More

by woepkek
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Dec 05, 2025

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 28, 2025

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Great attention to detail this visit. My problem was addressed quickly and with positive results. More

by CRAFTY_DAVID
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Recommend Dealer
Yes
Dec 02, 2025

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 18, 2025

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I had an issue with a couple of things that were supposed to be done when I bought my new vehicle. The staff got me in, kept me updated, and was very friendly throughout the process. More

by weider99
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Recommend Dealer
Yes

Other Employees Tagged: Nik Nordin

Nov 20, 2025

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 18, 2025

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My name is Brendon Fendler & this is my experience below: I had an overall fine experience with the dealership until I got home. I had an oil change done there for my new 2025 Silverado 1500. I'm n More

by BF1551
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Recommend Dealer
No
Nov 20, 2025

Jim Butler Chevrolet responded

Brendon, thank you for taking the time to share your experience with us. We’re very sorry to hear about the oil spot and the difficulty you had getting follow-up communication. That’s not the level of service we strive to provide. We appreciate your feedback and will review this internally to ensure it doesn’t happen again. If you’re open to it, we’d still like the chance to make things right—please reach out to me directly at 636-717-3041, and we’ll do everything we can to assist you. Your trust means a lot to us, and we hope to earn it back.

November 18, 2025

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Did nothing to address issues with my suv. I had to pay for repairs on my suv that was under warranty. The absolute worst customer service out of any dealership that I have ever experienced. More

by rlpfeiff
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kim Hausmann

Nov 20, 2025

Jim Butler Chevrolet responded

We’re very sorry to hear about your experience. It’s never our intention for a customer to feel their concerns weren’t addressed or to pay for repairs that should have been covered under warranty. Your feedback is important, and we’d like the opportunity to review what happened and make things right. Please contact our service manager directly at 314-274-1687 so we can look into your service history and find a resolution. Thank you for bringing this to our attention.

November 12, 2025

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Took my truck in for a re-occurring problem. They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty More

by SBurgdorf
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Mike Breeden

Nov 14, 2025

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We understand how frustrating it can be to experience a recurring issue, especially when it feels like the same problem. Our team follows manufacturer guidelines to determine warranty coverage, and sometimes similar symptoms can stem from different underlying causes. That said, we truly value your trust and would like the opportunity to review your case again to ensure everything was handled correctly. Please reach out to our service manger directly at 314-274-1687 so we can go over the details and work toward a resolution.

November 04, 2025

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It took too long to determine what's wrong with my car. I decided to only do the oil change; thanks though. More

by ksturholdt
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Nov 05, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 31, 2025

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On time and great service. In and out without any deays. Will be back again. More

by judy
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Recommend Dealer
Yes
Nov 15, 2025

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 21, 2025

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At first my car was there for 10 days then to get a call from the dealership saying that my car was ready then to get there and nothing was done driving my car I had the same issue so instead of going back More

by JC.MRCAINE66
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Oct 27, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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