Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet

Chuck Geringer | Page 18

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.0
185 Reviews
4.0

185 Reviews

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185 Reviews of Chuck Geringer

June 14, 2024

Dealership Rating
Employee Rating

Very good service, staff is very friendly, nice waiting area, It took longer than I expected for a state inspection and oil change. More

by k0ey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Jun 19, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 11, 2024

Dealership Rating
Employee Rating

I don't believe I will be patronizing Jim Butler Chevrolet in the future after my experience at my last visit. More

by papahelle58
Service Communication
Recommend Dealer
No
Jun 13, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I forwarded your information to our service manager and he will be reaching out to you. We look forward to discussing solutions.

May 24, 2024

Dealership Rating
Employee Rating

Every thing went well but they didn’t reset the oil life on the truck after changing the oil More

by T.DWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

May 29, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If this concern has not yet been resolved, please reach out to our service manager directly at 314-274-1687.

May 24, 2024

Dealership Rating
Employee Rating

They got me in and out in a timely manner. My wait was minimal which was very much appreciated. More

by dsmith8356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

May 29, 2024

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 24, 2024

Dealership Rating
Employee Rating

Awesome place for all your vehicle needs. Great sales and service, wouldn’t do business anywhere else!! More

by josimily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Vallee, Kim Hausmann , Zach Hunter

May 29, 2024

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We hope to see you soon!

May 22, 2024

Dealership Rating
Employee Rating

Great service! So convenient and easy to make an appointment. Will definitely be back in the future. More

by Ned Vele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

May 25, 2024

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 20, 2024

Dealership Rating
Employee Rating

They are very friendly, attentive, and nice in the service department. Don’t like the 2% upcharge for using a credit card. No one else has charged me this and I may rethink using them again because o More

by pmonte7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

May 22, 2024

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 20, 2024

Dealership Rating
Employee Rating

Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. More

by jprestidge135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our service director directly at mattb@jimbutlerautogroup.com.

May 06, 2024

Dealership Rating
Employee Rating

My truck sat on there lot for three days and they did absolutely nothing to fix the problem More

by KLOEPPEL3090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla Merrick

May 08, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations and that the communication ball was dropped. We would like for you to know that your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there, your vehicle waits in line for the next appropriate service advisor. In cases that require diagnostics, those vehicles wait for journeyman technicians. Our journeyman techs are currently 48-72 hours away from check in. We truly hope that you found this information helpful. If you wish to further discuss your experience, please reach out to our service manager directly at 311-274-1687.

May 06, 2024

Dealership Rating
Employee Rating

Sold me a vehicle with a bad radiator that has been back to the shop twice and it still smells like anti-freeze. Won’t be back. Won’t recommend. More

by CMS012001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Lou - salesman

May 08, 2024

Jim Butler Chevrolet responded

My apologies, our General Sales Manager Tim Rhame at (636) 349-3222 X:3013

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