Chuck Geringer | Page 18

The repairs were finished faster than predicted. But you could improve the waiting area. Add something besides coffee and water. Tea for example But you could improve the waiting area. Add something besides coffee and water. Tea for example More

by pklabbee Verified Customer Verified Customer

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Very happy with the service department. They communicated well and answered all our questions. We highly recommend! They communicated well and answered all our questions. We highly recommend! More

by KBRIESACHER Verified Customer Verified Customer

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Scheduling a service for a new but pre-owned 2024 Trax was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at th was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at the time I brought my vehicle in for service. When expressing my frustration about not having access to a rental, the rental manager did come up with a solution and was able to provide me a rental however, he stated that he would allow me to use the rental vehicle scheduled for tomorrows “valued customer” instead. That offended me. My family has now purchased 6 vehicles from Jim Butler. I too am a valued customer. I feel that the manager should have been more mindful in his choice of words. More

by msmaidclean Verified Customer Verified Customer

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My problem was not fixed this was the third time I took the vehicle up there for the same problem. the vehicle up there for the same problem. More

by A.k Verified Customer Verified Customer

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I’m super picky about my truck. The service men and women were awesome and went out of their way to make sure I was happy and felt comfortable leaving it with them! They are very fr The service men and women were awesome and went out of their way to make sure I was happy and felt comfortable leaving it with them! They are very friendly also! I will be bringing my truck back in the future! More

by scwest2006 Verified Customer Verified Customer

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recently had to purchase a new vehcile. and there was a used truck that really caught my eye. the salesman was fantastic and took time to really explain all the features that my previous tr and there was a used truck that really caught my eye. the salesman was fantastic and took time to really explain all the features that my previous truck did not have. after having the truck for about 58 hours i saw an oil leak coming out of the vehicle. they took the truck fixed the issue and power washed my drive way. They took better care of me than anyone else previously had. i will continue to shop their first for any vehicle needs that my family may need. More

by derek.roman81 Verified Customer Verified Customer

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My displeasure may have been due to staffing in the service department and/or training. service department and/or training. More

by eichleranne Verified Customer Verified Customer

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I came in for an oil change that should not took over 2 hours. My time is valuable also. hours. My time is valuable also. More

by b_leighty Verified Customer Verified Customer

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It’s the people that make any business standout above expectations. The people I have dealt with excel beyond being good, they are great! expectations. The people I have dealt with excel beyond being good, they are great! More

by DH Verified Customer Verified Customer

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Service department is horrible and they are very annoying anybody that’s looking for a new vehicle go see Tony at sunset ford anybody that’s looking for a new vehicle go see Tony at sunset ford More

by Cskaggs Verified Customer Verified Customer

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