Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet

Chuck Geringer | Page 14

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.0
195 Reviews
4.0

195 Reviews

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195 Reviews of Chuck Geringer

October 26, 2024

Dealership Rating
Employee Rating

I am happy I got a grate deal with your dealership I will tell everyone about it More

by kenfor.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 24, 2024

Dealership Rating
Employee Rating

Couldn't get a simple recall fixed right had to take it back in 4 to 5 times to get it fixed right. At one point had my car for a month just to keep giving it back with the work not completed More

by bryanrickey0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Jim Butler Chevrolet responded

We are confused by your feedback. I have searched our history, and I am unable to locate an RO where your vehicle was here for a recall nor where we have had your vehicle for more than 9 days. If you wish to further discuss this concern, please reach out to our service manager directly at 314-274-1687.

October 22, 2024

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Employee Rating

Service was excellent and they handled everything I needed serviced. I will be back for all my service issues moving forward. More

by sean@tpsauto.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Bay, Chris Saettele, Kim Hausmann , Zach Hunter

Oct 25, 2024

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

October 21, 2024

Dealership Rating
Employee Rating

I will no longer be servicing my vehicle at Jim Butler because of your complete lack of customer service More

by jeff_mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Zach Hunter

Oct 25, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience went this way. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out our service manager directly at 314-274-1687.

October 18, 2024

Dealership Rating
Employee Rating

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by TJ_COWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Dealership Rating
Employee Rating

The repairs were finished faster than predicted. But you could improve the waiting area. Add something besides coffee and water. Tea for example More

by pklabbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Indeed, we do have tea. Hot chocolate even. We look forward to your next visit! Take care!

October 16, 2024

Dealership Rating
Employee Rating

Very happy with the service department. They communicated well and answered all our questions. We highly recommend! More

by KBRIESACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 16, 2024

Dealership Rating
Employee Rating

Scheduling a service for a new but pre-owned 2024 Trax was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at th More

by msmaidclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened to you during your visit. It doesn't appear that our normal protocols were followed during your experience. We agree, you are too a valued customer. I will be sure to speak to management regarding your concerns. If you wish to further discuss your experience, please reach out to my service director directly at 314-274-1687.

October 14, 2024

Dealership Rating
Employee Rating

My problem was not fixed this was the third time I took the vehicle up there for the same problem. More

by A.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann

Oct 18, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 07, 2024

Dealership Rating
Employee Rating

I’m super picky about my truck. The service men and women were awesome and went out of their way to make sure I was happy and felt comfortable leaving it with them! They are very fr More

by scwest2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Oct 10, 2024

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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