Toni Oden
Toni Oden at Jim Butler Chevrolet
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Toni Oden

Customer Experience Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4 Reviews
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4 Reviews

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4 Reviews of Toni Oden

March 24, 2024

Dealership Rating
Employee Rating

Mechanics looking to take advantage of double charging labor to related repairs already covered by the labor of a specific repair requiring the R&R of those parts anyway. Not all people are ignorant. I More

by BOWLERTHURSDAY
Recommend Dealer
No
Mar 26, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Please keep in mind that all service centers have different labor rates. We are under new management, and we are reviewing processes, procedures and pricing. We hope that our efforts to improve are evident in future visits.

March 08, 2023

Dealership Rating
Employee Rating

Ian really helped us out with finding a beautiful 2018 Chevy Cruze that will help us grow our credit to a new level and allow us to eventually buy a house in the coming year or 2. If you find yourself nee More

by Alr_sindful_records
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Jackson

Mar 14, 2023

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

January 28, 2022

Dealership Rating
Employee Rating

The experience is great. Everyone is very helpful, knowledgeable and friendly. Cashier is very friendly and does her best in stressful situations More

by pathfinder_63010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Rhame, Kim Hausmann , Mike Johnson

Jan 28, 2022

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We hope to see you soon!

December 22, 2021

Dealership Rating
Employee Rating

My vehicle was utilized by an employee to go by their residence, while my vehicle was being serviced and repaired. More

by JCAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Johnson

Dec 23, 2021

Jim Butler Chevrolet responded

Thank you for your feedback. It was pleasure speaking with you yesterday Mr. Calabro. As we discussed the employee has been reprimanded. Actions like these are strictly prohibited by our employees. We cannot apologize enough for these actions. Your account has been noted for a free oil change and gas. We truly value your business and hope this is a step in the right direction towards regaining your trust.

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