Chuck Geringer | Page 19

Very proficient and professional business that meets or exceeds their commitments. I was very pleased with my interaction. exceeds their commitments. I was very pleased with my interaction. More

by JNAHLIK0 Verified Customer Verified Customer

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The only thing I would change is to have them slow down. They tried to check me in and get me out of there as quickly as possible without communicating the process. I tried to ask a question but it seemed t They tried to check me in and get me out of there as quickly as possible without communicating the process. I tried to ask a question but it seemed to have been skipped over in an attempt to check me in faster. Other than that everything went great More

by brittanyadams5518 Verified Customer Verified Customer

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Friendly service personnel. Prompt service. Repaired the issue. Love my Colorado. I would certainly purchase from Jim Butler Chevrolet again. Prompt service. Repaired the issue. Love my Colorado. I would certainly purchase from Jim Butler Chevrolet again. More

by nthegarden Verified Customer Verified Customer

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Made an appointment to have a tire replaced. Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenienc Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenience and was not given a call back. More

by Nicholasorf89 Verified Customer Verified Customer

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Service appointment was easy to schedule and wait time was fair. Overall, it was a great experience. was fair. Overall, it was a great experience. More

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Took truck in for faulty fuel pump tgey had truck two weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! More

by vincentfilla Verified Customer Verified Customer

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They put parts in that were not necessary. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. More

by kesterscott15 Verified Customer Verified Customer

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My car was there for a week when it should’ve only been there 3 there 3 More

by stburt323 Verified Customer Verified Customer

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Second bad experience here. Shame on me for going back. I had an airbag recall done on my silverado and they broke my dash in 3 separate places and ripped off all the tabs. Shame on me for going back. I had an airbag recall done on my silverado and they broke my dash in 3 separate places and ripped off all the tabs. They had me sign their paperwork that the dash was cracked prior to install. I wrote in, specifically, one small crack. We talked about this beforehand. I fought them on it when I picked up the truck and Rick (believe that was his name) the service manager told me that they wouldn't cover it, and that I would have to fight GM regional on it. Their attitude was sorry but your truck is old so we can break it and tough for you. Then they just kick the customer service can down the road to the 1-800 reps. Never again. More

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Very unhappy with this experience, received conflicting information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation. information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation. More

by cakirkiewicz Verified Customer Verified Customer

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