Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 14

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

5.0

300 Reviews

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300 Reviews of Chuck Griffith

May 27, 2023

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Employee Rating

Chuck Griffin is the Best BMW has to offer. I can depend on him to have my vehicle serviced to perfection. More

by beazapata
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

May 24, 2023

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Chuck Griffin a real Pro you can depend on. Highly recommend. You can count on Chuck. More

by cespoleti hri S
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Recommend Dealer
Yes
May 25, 2023

Germain BMW of Naples responded

Your business and trust in Chuck and our team are greatly appreciated. We are so happy to know that you are comfortable recommending him to others. We all look forward to seeing you on your next visit. Best Regards, Flavio Galasso General Manager

May 22, 2023

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Chuck Griffith, my service advisor was great! Fort Myers BMW could not correct the ride of my X5 after replacing the tires. I took it to Chuck and he had the Tech road force and balance the tires More

by Steve
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Recommend Dealer
Yes
May 23, 2023

Germain BMW of Naples responded

Thank you so much for your wonderful review! We are so glad that Chuck could get you in and get your automotive needs thoroughly taken care of. Offering quality and reliable service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again! Best Regards, Flavio Galasso General Manager

May 22, 2023

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My first visit was for a factory recall. It was completed in a professional manner More

by rdbailey
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Recommend Dealer
Yes
May 23, 2023

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples for your automotive service needs. We do hope that your next visit is worthy of the 5-star experience our team works hard to provide to all our guests. Best Regards, Flavio Galasso General Manager

May 16, 2023

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Chuck Griffith has always done a great job for my wife and me. We’ll be back More

by Docmh2os
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Recommend Dealer
Yes
May 17, 2023

Germain BMW of Naples responded

Your continued business and kind words for Chuck and the level of service is provides are greatly appreciated. Best Regards, Flavio Galasso General Manager

May 13, 2023

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I am very glad to say that I am their client for many years. Great service! More

by Jane D
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Recommend Dealer
Yes

Other Employees Tagged: Rhoel Gray, Jeremy Bongle , George Donovan, Christian Hoza, Moises Marante

May 13, 2023

Jane D responded

Thank you!

May 08, 2023

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Everything was done in a timely manner, got a quick and complete report when I picked up the car. Excellent job by Chuck Griffith. More

by vincedoria7
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2023

Germain BMW of Naples responded

Chuck works hard to ensure our guests receive the ultimate service experience. Thank you for taking the time to leave him this kind review. Best Regards, Flavio Galasso General Manager

May 07, 2023

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My service manager CHARLES (CHUCK) GRIFFITH is the BEST! When my car broke down unexpectedly without warning, it was towed to the Naples BMW dealership’s service department without notice or appointment. CH More

by Mame
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Recommend Dealer
Yes
May 08, 2023

Germain BMW of Naples responded

Thanks so much! Your total satisfaction is why we do what we do. Chuck does an exceptional job of taking care of his client’s vehicles, and we’re glad your experience was no different. Thank you for choosing Germain BMW of Naples for your service needs! Best Regards, Flavio Galasso General Manager

May 08, 2023

Mame responded

You are welcome, Flavio. CHUCH GRIFFITH is an asset to your organization. I sincerely hope that CHUCK is uniquely rewarded by you for his extraordinary efforts which are consistently evident in the service department. Thank you- MARY E (MAME) MOURIZ

May 07, 2023

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I have been going to Germain BMW for over 20 years! I have had eight BMW’s over the years. While all the dealers were very good, Germain is the best. My service advisor, Chuck Griffith, is outstanding More

by bnavratil67
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2023

Germain BMW of Naples responded

Thanks! We're glad that Chuck was so helpful and informative, and made sure you were well-accommodated while your BMW was worked on. We appreciate your sales and service business and look forward to serving you for another 20-plus years. Best Regards, Flavio Galasso General Manager

April 28, 2023

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Employee Rating

Everything went as planned dropped car off got loaner and came back the next day to a clean car. Chuck Griffith did a great job. More

by johnhahn3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2023

Germain BMW of Naples responded

Thank you for sharing your positive service experience with Chuck and our team. See you next time. Best Regards, Flavio Galasso General Manager

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