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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 14

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

June 20, 2023

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Employee Rating

Always receive great service ! I enjoy working with Chuck Griffith , very accommodating and knowledgeable! Thank you! More

by Schnutzi
Service Price Transparency
Recommend Dealer
Yes
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Jun 21, 2023

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with Chuck. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

June 17, 2023

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Employee Rating

Germain BMW and their derive team are so great. You feel welcome the minute you drive up for service. Charles Griffith our service rep is by far the best one we have ever had. I have owned BMWS for More

by Pamela Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2023

Germain BMW of Naples responded

Thanks so much, Pamela! Your total satisfaction is why we do what we do. Chuck does an exceptional job of taking care of his clients’ vehicles, and we’re glad your experience was no different. Thank you for choosing Germain BMW of Naples for your service needs! See you next time. Best Regards, Flavio Galasso General Manager

June 17, 2023

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Employee Rating

Chuck Griffith is by far the best service rep ever. I’ve owned BMWS for 25 years and I’ve had some really good guys but Chuck takes service to the next level. More

by Pamela Norris
Recommend Dealer
Yes
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Jun 19, 2023

Germain BMW of Naples responded

We thank you for your business and for highlighting Chuck and his dedication to customer satisfaction. We all look forward to our continued relationship. See you next time you are in for service. Best Regards, Flavio Galasso Generla Manager

Jun 17, 2023

Pamela Norris responded

Thank you for having such a great service rep like Chuck.

Jun 17, 2023

Pamela Norris responded

Thanks

June 15, 2023

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Employee Rating

Everyone was super helpful and explained everything clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! More

by Derek
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson, Rhoel Gray, Paul Cullinan, Jeremy Bongle, David Walker-Hughes, David Brown , John Casco, George Donovan, Flavio Galasso, April Buckley, John Robovitsky

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Jun 16, 2023

Germain BMW of Naples responded

Congratulations Derek on your pre-owned Honda! Very exciting. We are thrilled that our team took such good care of you during the process. Please let us know if you have any questions. Best Regards, Flavio Galasso General Manager

June 15, 2023

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Great service and quality work. My service advisor Chuck is terrific. I like the way the keep me informed. More

by Rgoetz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Germain BMW of Naples responded

Our goal is to provide a quality and informative service experience to all. Thank you for sharing yours. Best Regards, Flavio Galasso General Manager

June 14, 2023

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My first visit to Germain BMW for service. It was easy to schedule the appointment online and there were a number of available days and times. My needs were simple, oil change and brake flui More

by Gregg Strong
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Germain BMW of Naples responded

Thank you for taking the time to share your positive service experience with our team here at Germain BMW of Naples. We truly value your business and appreciate your kind recommendation. Best Regards, Flavio Galasso General Manager

June 02, 2023

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Employee Rating

Chuck Griffith was fantastic. He had a very difficult problem to solve and he and his staff did it.However, he didn’t get help in getting parts. It took weeks. More

by Johnedowd41
Service Price Transparency
Recommend Dealer
Yes
Print
Jun 05, 2023

Germain BMW of Naples responded

We thank you for your business and feedback. We are pleased to know Chuck took great care of you and apologize for the delay in getting the required parts and for the inconvenience it caused. Best Regards, Flavio Galasso General Manager

May 27, 2023

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Chuck Griffin is the Best BMW has to offer. I can depend on him to have my vehicle serviced to perfection. More

by beazapata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 30, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

May 24, 2023

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Chuck Griffin a real Pro you can depend on. Highly recommend. You can count on Chuck. More

by cespoleti hri S
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 25, 2023

Germain BMW of Naples responded

Your business and trust in Chuck and our team are greatly appreciated. We are so happy to know that you are comfortable recommending him to others. We all look forward to seeing you on your next visit. Best Regards, Flavio Galasso General Manager

May 22, 2023

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Employee Rating

Chuck Griffith, my service advisor was great! Fort Myers BMW could not correct the ride of my X5 after replacing the tires. I took it to Chuck and he had the Tech road force and balance the tires More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 23, 2023

Germain BMW of Naples responded

Thank you so much for your wonderful review! We are so glad that Chuck could get you in and get your automotive needs thoroughly taken care of. Offering quality and reliable service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again! Best Regards, Flavio Galasso General Manager

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