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Chuck Inocencio
Chuck Inocencio at Colonial Ford of Plymouth

Chuck Inocencio | Page 2

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.9
31 Reviews

Dealership Experience

3 mos

4.9

31 Reviews

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31 Reviews of Chuck Inocencio

July 22, 2026

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Employee Rating

Had me truck in with a noise in the sunroof. Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole p More

by ANTHONYVCOLOMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Jul 22, 2026

Colonial Ford of Plymouth responded

It’s great to hear the sunroof noise is gone after our team greased the track system and slide pins. We appreciate your recommendation for Ford service and look forward to helping with any future needs. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 22, 2026

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Employee Rating

We were treated very well. Chuck was very professional and kept us updated to our vehicles states . The price for the repair was reasonable and fair . More

by MPALIMERI
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Recommend Dealer
Yes
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Jul 22, 2026

Colonial Ford of Plymouth responded

Thank you for letting us know about your experience. We’re pleased Chuck kept you up to date on your Ford F-150 repair and that our pricing was fair. We look forward to serving you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 22, 2026

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Employee Rating

Very professional, friendly and knowledgeable. Prompt response when making an appointment. Repairs are always done correctly. More

by mcaron10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Smith, Dan Duffy

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Jul 22, 2026

Colonial Ford of Plymouth responded

Thank you for trusting us with your Ford Escape service. We’re pleased our team offered knowledgeable support, scheduled your appointment promptly, and completed the repairs correctly. We look forward to serving you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 22, 2026

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It was a little bumpy ensuring the items I wanted serviced, versus what the inspection found. But we got it done. More

by tim.peacock
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

Colonial Ford of Plymouth responded

Thank you so much, Tim, for taking the time to share your feedback with us. We are delighted to learn about your experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 15, 2026

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Employee Rating

Colonial Ford provides easy, flexible and professional service. I am always happy with the results! More

by NMCCRYSTAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Jul 15, 2026

Colonial Ford of Plymouth responded

It’s great to know our team’s accommodating, streamlined service met your needs. We’re delighted your Ford F-150 is running smoothly and that we could deliver satisfying results. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 13, 2026

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Employee Rating

Overall easy to work with. Web based scheduling solution could be better - is not very mobile accessible More

by jeffreybutta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Jul 15, 2026

Colonial Ford of Plymouth responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jeffrey, feel free to contact us at your convenience. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 13, 2026

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Employee Rating

Chuck in the Service department at Colonial Ford of Plymouth was a great help in getting my car fixed and inspected. Good Job! Keep it up Chuck. More

by mdm2052
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 13, 2026

Colonial Ford of Plymouth responded

It’s great to hear Chuck helped get your Ford Ranger repaired and inspected so smoothly. We’ll pass along your praise to him. Thank you for your kind words. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 11, 2026

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Employee Rating

We were on vacation with a nail on tire. Went to Colonial Ford who took us right away. They were really accommodating and friendly. Another positive Ford experience More

by SYLVESTERKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Jul 11, 2026

Colonial Ford of Plymouth responded

We’re glad we could help with the nail in your Ford F-150 tire while you were on vacation. Our team worked swiftly to get you back on the road with friendly service. Thank you for sharing your positive Ford service feedback. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

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Employee Rating

They corrected a mistake they made but still charged me more than they should have for the correction. More

by CAPEWIDEGREEN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 10, 2026

Colonial Ford of Plymouth responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

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Employee Rating

Saw the car quickly. Work done as expected. Kept me informed of the progress and cost less than expected. More

by CD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2026

Colonial Ford of Plymouth responded

We’re glad Chuck and the team handled your Ford Expedition swiftly and kept you updated throughout the process. It’s great to hear the service met your expectations and came in under what you anticipated. Thank you for your five-star review. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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