Chuck Richardson

"Service department is extremely efficient and complete in..."

- SCOP1313 Verified Customer

Service department is extremely efficient and complete in their approach to a customer’s needs and questions. Their vehicle service is superb. Making the appointment was simple process. I will say I have had purchase and service form a few dealers in the Albany region. DePaula shocked me with the high level of competently at each stage.

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"Customer service is great. Chuck helped me from the time..."

- srcwarrior2 Verified Customer

Customer service is great. Chuck helped me from the time I dropped the car off till I picked it up. Very helpful, kept me in the loop. Chuck went above and beyond to help me. Thank you

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"Have been going to DePaula for many years....1986 bought..."

- VICKIEYUHASZ87 Verified Customer

Have been going to DePaula for many years....1986 bought my first Chevy Monticarlo SS then came the Malibu and I have leased 2 Equinox....just love my Chevy’s.

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"on 3/21/21 I had my 2020 chevy equinox serviced at De..."

- rsimp Verified Customer

on 3/21/21 I had my 2020 chevy equinox serviced at De Paula Chevrolet in Albany NY. At that time we had requested if they could check a rattle in the dashboard area. I was told at that time they were unable to do it then and would re-schedule. I agreed and advise them that I would need a loaner car. I have not ,as of yet, have not heard about re-scheduling the service call or a loaner car which I would need. I have called them 3 different times and was told they are working on it and would call back. As of today 4/5/21 there has been no call back regarding the requested service.

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"Everything was good / salesman Mike Zanchelli did a..."

- weswelling Verified Customer

Everything was good / salesman Mike Zanchelli did a great job with me explaining everything I needed. He also steered me in the direction for getting cheaper insurance.

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"Chuck is absolutely amazing! Super informative and kept..."

- JSHANNON388 Verified Customer

Chuck is absolutely amazing! Super informative and kept in touch with me during the whole process. Anytime i need anything i will call and ask for chuck and i know im in great hands. Chuck is the best!

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"Got the job done quick and did everything I asked for and..."

- TACKLE7920 Verified Customer

Got the job done quick and did everything I asked for and more. Loaner vehicle was great and made the longer work scope easier to manage

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"Chuck was amazing and so incredibly kind and gene did and..."

- STEPHANIESMITH55 Verified Customer

Chuck was amazing and so incredibly kind and gene did and amazing job on my vehicle. Very happy with the quality of service and the staff.

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"Great people, great experience, love my new truck. Chuck..."

- Coreyharrington2 Verified Customer

Great people, great experience, love my new truck. Chuck was a great person to work with. Very accommodating. Will be a Returning customer for sure.

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"Chuck was great and communicative. Would definitely come..."

- DYLANZHANG518 Verified Customer

Chuck was great and communicative. Would definitely come back and request Chuck to provide service. Called me with updates frequently and was very helpful throughout process.

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