

34 Reviews of Chuck Richardson
April 10, 2021
"Service department is extremely efficient and complete in..."
- SCOP1313
Service department is extremely efficient and complete in their approach to a customer’s needs and questions. Their vehicle service is superb. Making the appointment was simple process. I will say I have had purchase and service form a few dealers in the Albany region. DePaula shocked me with the high level of competently at each stage.
Read MoreOther Employees Tagged: Cullan Hanna
April 08, 2021
"Customer service is great. Chuck helped me from the time..."
- srcwarrior2
Customer service is great. Chuck helped me from the time I dropped the car off till I picked it up. Very helpful, kept me in the loop. Chuck went above and beyond to help me. Thank you
Read MoreApril 07, 2021
"Have been going to DePaula for many years....1986 bought..."
- VICKIEYUHASZ87
Have been going to DePaula for many years....1986 bought my first Chevy Monticarlo SS then came the Malibu and I have leased 2 Equinox....just love my Chevy’s.
Read MoreOther Employees Tagged: Mitch Davis, Bob Leonard, Lauryn Kucskar, Anthony Gallo, Manuel Guerrero
April 05, 2021
"on 3/21/21 I had my 2020 chevy equinox serviced at De..."
- rsimp
on 3/21/21 I had my 2020 chevy equinox serviced at De Paula Chevrolet in Albany NY. At that time we had requested if they could check a rattle in the dashboard area. I was told at that time they were unable to do it then and would re-schedule. I agreed and advise them that I would need a loaner car. I have not ,as of yet, have not heard about re-scheduling the service call or a loaner car which I would need. I have called them 3 different times and was told they are working on it and would call back. As of today 4/5/21 there has been no call back regarding the requested service.
Read MoreApril 05, 2021
"Everything was good / salesman Mike Zanchelli did a..."
- weswelling
Everything was good / salesman Mike Zanchelli did a great job with me explaining everything I needed. He also steered me in the direction for getting cheaper insurance.
Read MoreOther Employees Tagged: Mike Zanchelli
April 03, 2021
"Chuck is absolutely amazing! Super informative and kept..."
- JSHANNON388
Chuck is absolutely amazing! Super informative and kept in touch with me during the whole process. Anytime i need anything i will call and ask for chuck and i know im in great hands. Chuck is the best!
Read MoreApril 02, 2021
"Chuck was amazing and so incredibly kind and gene did and..."
- STEPHANIESMITH55
Chuck was amazing and so incredibly kind and gene did and amazing job on my vehicle. Very happy with the quality of service and the staff.
Read MoreOther Employees Tagged: Gene the Technician who worked on my vehicle
April 01, 2021
"Chuck was great and communicative. Would definitely come..."
- DYLANZHANG518
Chuck was great and communicative. Would definitely come back and request Chuck to provide service. Called me with updates frequently and was very helpful throughout process.
Read More