"Service department is extremely efficient and complete in..."
- SCOP1313 Verified Customer
Service department is extremely efficient and complete in their approach to a customer’s needs and questions. Their vehicle service is superb. Making the appointment was simple process.
I will say I have had purchase and service form a few dealers in the Albany region. DePaula shocked me with the high level of competently at each stage.
"on 3/21/21 I had my 2020 chevy equinox serviced at De..."
- rsimp Verified Customer
on 3/21/21 I had my 2020 chevy equinox serviced at De Paula Chevrolet in Albany NY. At that time we had requested if they could check a rattle in the dashboard area. I was told at that time they were unable to do it then and would re-schedule. I agreed and advise them that I would need a loaner car. I have not ,as of yet, have not heard about re-scheduling the service call or a loaner car which I would need. I have called them 3 different times and was told they are working on it and would call back. As of today 4/5/21 there has been no call back regarding the requested service.
"Chuck is absolutely amazing! Super informative and kept..."
- JSHANNON388 Verified Customer
Chuck is absolutely amazing! Super informative and kept in touch with me during the whole process. Anytime i need anything i will call and ask for chuck and i know im in great hands. Chuck is the best!
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