Chuck Wright | Page 2

Great service and on time Service. The quality of service was also great. Thank you The quality of service was also great. Thank you More

by Sai Reddy Verified Customer Verified Customer

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The staff at Joe Machens are very proactive in selling and servicing vehicles. Any time they find you on their website they reach out to schedule a test drive or vehicle service. I have always been satisf and servicing vehicles. Any time they find you on their website they reach out to schedule a test drive or vehicle service. I have always been satisfied with my experience at this dealership and service center. More

by Ben Vega Verified Customer Verified Customer

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Good don’t like too wait but no cars avail for loaner so had to wait for almost 3 hours had to wait for almost 3 hours More

by dg.molitor Verified Customer Verified Customer

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Joe Machens Mazda & Mitshubishi Service Center takes excellent care of our Endeavor. Our 2011 runs great because of the skilled mechanics. It’s easy to schedule, and they communicate clearly. excellent care of our Endeavor. Our 2011 runs great because of the skilled mechanics. It’s easy to schedule, and they communicate clearly. More

by MaryC Verified Customer Verified Customer

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The employees were polite and professional. they answered my questions.i will be back in the future. they answered my questions.i will be back in the future. More

by SNOWBLINDWHITEOUT50 Verified Customer Verified Customer

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I only wished for one, specific update to be made to my car. A very specific software update. Not only did they not do the one thing I needed, they charged me to diagnose first, then refused to do the upda car. A very specific software update. Not only did they not do the one thing I needed, they charged me to diagnose first, then refused to do the update, and finally tried to push a bunch of completely unnecessary and straight up false car care services on me. Frankly disgusted. More

by Foxekiwi Verified Customer Verified Customer

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Waiting room has great refreshments and a shuttle is available if needed. It makes the service interval bearable. available if needed. It makes the service interval bearable. More

by erobinet Verified Customer Verified Customer

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Laziest buch of people I ever met very disrespectful should fire them all very disappointed should fire them all very disappointed More

by melkersmanr Verified Customer Verified Customer

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They were helpful and courteous. They conducted the safey inspection in a timely fashion and parts were reasonably priced. They conducted the safey inspection in a timely fashion and parts were reasonably priced. More

by cny00431 Verified Customer Verified Customer

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The salesman Drew that I worked with was great! Very personal able and you could tell he really cared about us! HOWEVER Joe Machens did not hold up their end of the bargain. The engine was squeakin Very personal able and you could tell he really cared about us! HOWEVER Joe Machens did not hold up their end of the bargain. The engine was squeaking when we took it for a test drive and they had agreed to get that fixed before I took it home. After I brought it home, the issue was still there. When we brought the car back in, they told us there was nothing to fix and charged us the $150 diagnostic fee. They also overfilled the oil in my car by 4 quarts so the oil was halfway up the dip stick. Was able to fix that problem ourselves and when we showed the technician there wasn’t even an apology offered for their huge error that could have really damaged the vehicle. I don’t intend to purchase a car from Joe Machens ever again. More

by maddierewards Verified Customer Verified Customer

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