Cierra McMillian
Cierra McMillian at Mercedes Benz of Athens
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Cierra McMillian

Service Advisor

Mercedes Benz of Athens

1886 Luxury Drive
Watkinsville, GA 30677

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rated
8 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

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rated

8 Reviews

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8 Reviews of Cierra McMillian

August 07, 2021

Dealership Rating
Employee Rating

Everyone is very friendly and helpful we purchased our sprinter van and this was our first service but it went well. Can’t remember the lady’s name that greeted me when you drive into service department b More

by nancylewis551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 12, 2021

Dealership Rating
Employee Rating

Because so many of my friends recommended Athen's Mercedes Benz dealership for outstanding service, I decided to take a look at their new cars. My salesperson, Alex Pournelle was so friendly, court More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2021

Mercedes Benz of Athens responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 29, 2021

Dealership Rating
Employee Rating

Excellent service and staff. Easy communication with the service department. Sam has always gone out of his way to ensure everything is completed in a timely manner. More

by joeyaray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Escobar

Feb 02, 2021

Mercedes Benz of Athens responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2020

Dealership Rating
Employee Rating

Thank You John L, James and Curtis for welcoming me to the family. You guys made my first MB purchase a pleasure to do business with MB of Athens.♥️ More

by ColesMeadows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2020

Mercedes Benz of Athens responded

Hi, thank you so much for your feedback about Mercedes-Benz of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2020

Dealership Rating
Employee Rating

Everyone at this dealership very courteous and attentive as they serve you. This dealership is a beautiful facility and very modern. Exceptional waiting area if you need to wait and always has loaner vehi More

by bettyjoeevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shane McCarty

Sep 14, 2020

Mercedes Benz of Athens responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2020

Dealership Rating
Employee Rating

5 Star Service! The service I received at Mercedes Benz of Athens has been nothing less than stellar. As soon as I drive into their service area I know I will be wel More

by Ccws2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shaun Fagrell, Curtis R. Caldwell, Dave Lee , Kaitlyn Pelham, John Jovaneli

Jul 26, 2020

Mercedes Benz of Athens responded

We're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 04, 2020

Dealership Rating
Employee Rating

Excellent Service in a timely manner!!!! They are very professional and polite.. The new location is fabulous... My car runs like it’s new again... More

by Patriciagoode
Recommend Dealer
Yes

Other Employees Tagged: Shane McCarty

Jan 07, 2020

Mercedes Benz of Athens responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2019

Dealership Rating
Employee Rating

Excellent service and customer care; well-done. Excellent customer care. The customer care person was receptive and respectful. Service promptly performed and car cleaned . Snacks and drinks (hot an More

by John Baiyewu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Hibbert

Nov 04, 2019

Mercedes Benz of Athens responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Athens. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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