Cindi Link
Cindi Link at Autohaus on Edens

Cindi Link | Page 48

Service Coordinator

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
5.0
536 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

5.0

536 Reviews

Write a Review

536 Reviews of Cindi Link

July 16, 2019

Dealership Rating
Employee Rating

Good professional friendly The staff was very interested in helping to solve the problem. Their interest is beyond the “job” it is a dedication and vocation. They take every iss More

by RICH7007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Link and Matt the technician in the shop

Jul 30, 2019

Autohaus on Edens responded

Hi Rich, Thank you for the 5-Star review. We are glad to hear your experience was exceptional! We appreciate your business and look forward to seeing you again soon!

July 10, 2019

Dealership Rating
Employee Rating

I brought in my E250 because the check engine light was on It took from Wed 7/3 to Monday 7/8 to have my cars sensors changed and thecar road tested. On the plusside the car was delivered to the restaurant we More

by ELAYNEFED
Recommend Dealer
No

Other Employees Tagged: Peter Benyamin, James Riley

July 05, 2019

Dealership Rating

Quick fix They fixed the problem quickly and thoroughly and had my beautiful Mercedes cleaned and back to me in one day,top notch Dealer,I’ll be doing business More

by jackreagans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway , Peter Benyamin, Kevin Crokin, Julie Michel, Prem Parikh, James Riley

Jul 11, 2019

Autohaus on Edens responded

Hi Jack, Thank you for the 5-Star review. We are glad to hear your experience with our dealer was exceptional! We appreciate your business and look forward to seeing you again soon!

June 25, 2019

Dealership Rating
Employee Rating

Great MB CST and Service Centre Ken Dunaway is quick, responsive with any issues my GL has and quickly solves them. Love the loaner car programme here- always the same model as your More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

Jun 27, 2019

Autohaus on Edens responded

Hi Ash, Thank you for the 5-Star review. We are glad to hear that Ken Dunaway continues to take great care of you. We appreciate your patronage!

June 25, 2019

Dealership Rating
Employee Rating

70000 service I always have great experiences with the service department at Autohaus. Ken was on vacation and Prem was great. The tech was very thorough. They h More

by HAVENIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Michel, Prem Parikh

Jun 27, 2019

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Prem provided the care that you deserve. We appreciate your business!

June 18, 2019

Dealership Rating

Broken Shift Stalk Thank you Prem, Jim and the entire team for another exceptional experience! I am grateful for how you handled this, and thank you for a great experie More

by WEIL.JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Prem Parikh, Jim Link

Jun 18, 2019

Autohaus on Edens responded

Thanks for the 5-star review and the great feedback. We appreciate you taking the time to provide your experience!

June 17, 2019

Dealership Rating

Worth service ever!!! I purchased a car from Edens and serviced it there. Couple days ago I stopped by for over $500 service which included oil change, tire rotation and so More

by NVAVRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peter Benyamin

Jun 18, 2019

Autohaus on Edens responded

Hi Max, We apologize for the inconvenience with your tire pressure. Tires have been known to increase 1-2 psi once they are heated up and was most likely the case here. We offered to fix your tire pressure issue promptly and credit your next service but we were declined the opportunity. Here is everything included in your Service B that you paid for: Change Oil and Oil Filter Rotate Tires (If Applicable) Fuel Injection Cleaning Inspect and Adjust All Fluids Battery Check Check Condition of the Accessory Belt Clean Sunroof Drains Inspect: Brake System; Coolant System; All Engine Components; Underbody & Chassis; Steering; Safety Harness & Buckles; Flexible Discs; Wiper Blade Condition; Tire Tread Depth; Tire Pressure We apologize once again and thank you for your patronage.

June 14, 2019

Dealership Rating
Employee Rating

Multiple maintenance items Ken Dunaway is the reason I am still at Autohaus. He is friendly, trustworthy and transparent with what is necessary. As long as he is there I will More

by BRAD.BERKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Michel, Prem Parikh, Welinton, Cindy and Julie are alway friendly and helpful when Ken is not around.

Jun 17, 2019

Autohaus on Edens responded

Hi Brad, Thank you for taking the time to review our dealer. We are glad to hear that Ken Dunaway provided the care that you deserve. We appreciate your business!

May 28, 2019

Dealership Rating

Very helpful and understanding and amazing service! I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first exper More

by SARAHCICALE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Autohaus on Edens responded

Hi Sarah, Thank you taking the time to review our dealer. We are glad to hear that the team provided the care that you deserve. We appreciate your business!

May 24, 2019

Dealership Rating
Employee Rating

Outstanding service Ken Dunaway and the Autohaus service pros area No. 1 in my book. Ken stays in communication with me on service calls and arranges loaners when I need More

by LoveMyMercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway , Philip Gagerman

May 30, 2019

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Ken Dunaway and his team continue to take great care of you. We appreciate your patronage!

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