Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 11

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

June 19, 2026

Dealership Rating
Employee Rating

My service advisor Cindy was very professional and thorough walking me through my service options and answering all my questions. More

by Jeff B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Jun 19, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for highlighting Cindy’s professional, thorough approach. We’re glad she guided you through all the service options and answered your questions about your Hyundai Kona. Please let us know if there’s anything else we can do for you.

June 18, 2026

Dealership Rating
Employee Rating

Great the only thing I had a problem with I was charged for windshield fluid. I never had to pay for windshield fluid it should be free with the oil change service. Other than that my experience with Cindy More

by tromero70
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 19, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! Cindy and our team here at Hyundai of Palm Springs are glad to have you as a customer.

June 18, 2026

Dealership Rating
Employee Rating

Cindy was very easy to work with. Thank you! Easy to make the appointment. Easy check in. And even washed the car. More

by Tommy
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 18, 2026

Hyundai of Palm Springs responded

We’re delighted to hear Cindy made scheduling your appointment and check-in seamless. It’s wonderful that your Hyundai was cleaned during service. Thank you for trusting us with your vehicle.

June 17, 2026

Dealership Rating
Employee Rating

Wonderful experience! Cindy is the best, so kind and helpful. Took care of all my needs, accurately and efficiently. More

by Redcadsue
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 19, 2026

Hyundai of Palm Springs responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Cindy or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 17, 2026

Dealership Rating
Employee Rating

This dealership is the absolute best ever. Cindy in service is OUTSTANDING at her job More

by snoozie6969
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 19, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cindy and our service team, and we look forward to working with you again.

Jun 19, 2026

snoozie6969 responded

Thank you for your response. And Thank You for passing it on to Cindy. Also shout out to David in sales, he is outstanding at what he does, I look forward to saying hi to him when I come in, appreciate someone with such integrity!

June 17, 2026

Dealership Rating
Employee Rating

Fast, efficient service. Excellent waiting room. They always offer a complimentary wash. And the service writers I've encountered were all excellent and pleasant. More

by Desert Rat
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 19, 2026

Hyundai of Palm Springs responded

We are very happy to hear that we provided you with a fast and efficient experience! Cindy and our team sincerely value your business and look forward to your next visit.

June 17, 2026

Dealership Rating
Employee Rating

Friendly staff, very knowledgeable service reps , reliable service. Shuttle service to take you home and pick you up when your car is ready. Great waiting area. It can take 3-4 hours to complete the More

by JEFFGILESPT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Jun 17, 2026

Hyundai of Palm Springs responded

Thank you, Jeff, for your feedback. We're glad to hear you found our staff friendly, knowledgeable, and reliable. It's great to know you enjoyed the convenience of our shuttle service and comfortable waiting area. We appreciate your patience during your visit and your trust in Hyundai of Palm Springs Service. We look forward to serving you again in the future.

June 16, 2026

Dealership Rating
Employee Rating

Prompt service, Cindy kept me well informed during the process. Car was clean and ready to go when promised. More

by BILLSPERA23
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 17, 2026

Hyundai of Palm Springs responded

Thank you for your review. We're delighted to hear you received prompt service and that Cindy kept you well informed throughout the process. It's great to know your vehicle was cleaned and ready as promised. We appreciate your trust in Hyundai of Palm Springs Service and look forward to serving you again in the future.

June 15, 2026

Dealership Rating
Employee Rating

Next Cindy Rivas was the best part of my experience at Hyundai. She was profession, knowledgeable, understanding and communicative. She is a pleasure to work with and I work like to keep her as my service More

by manny5263
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 17, 2026

Hyundai of Palm Springs responded

Thank you for your kind review. We're delighted to hear that Cindy Rivas was the highlight of your experience at Hyundai of Palm Springs Service. Her professionalism, knowledge, communication, and dedication to customer care are qualities we value greatly. We'll be sure to share your compliments with her. We appreciate your trust and look forward to assisting you with all your future service needs.

June 14, 2026

Dealership Rating
Employee Rating

Didn't have to call Cindy for updates she was on it. Didn't have to call Cindy for updates she was on it keeping me updated. More

by jsm1023
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jun 15, 2026

Hyundai of Palm Springs responded

Thank you for your review! We're glad to hear Cindy kept you informed throughout the process and provided proactive communication every step of the way. At Hyundai of Palm Springs, delivering a smooth and stress-free service experience is always our goal. We appreciate your feedback and look forward to serving you again.

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