Cindy Rivas | Page 12

Hyundai of Palm Springs responded

Thank you for your review! We're delighted to hear Cindy provided such proactive communication and kept you informed throughout your service visit. We'll be sure to share your kind words with her. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again.

Hyundai of Palm Springs responded

Thank you for your review! We're pleased to hear our team was able to assist you quickly and provide clear communication throughout the process. Delivering timely service, transparent pricing, and a welcoming experience is what we strive for at Hyundai of Palm Springs. We appreciate your feedback and look forward to serving you again in the future.

Hyundai of Palm Springs responded

Thank you for your wonderful review! We're glad our team was able to quickly diagnose the issue and get you safely back on the road to Arizona. Providing prompt, professional service and clear communication is what we strive for at Hyundai of Palm Springs. We appreciate your kind words and are grateful you chose us when you needed assistance. Safe travels!

Hyundai of Palm Springs responded

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Our team is committed to providing professional, respectful service and support to every customer, and we regret that your visit left you feeling otherwise. We appreciate your business and wish you the very best with your vehicle ownership experience.

Hyundai of Palm Springs responded

Thank you for your review. We're pleased to hear your service visit went smoothly and that your oil change, wiper replacement, vehicle wash, and interior cleaning were all completed to your satisfaction. We appreciate your trust in Hyundai of Palm Springs and look forward to serving you again in the future.

Hyundai of Palm Springs responded

Thank you for your feedback. We are sorry to hear that you felt unsupported and frustrated by your experience. Providing responsive communication, respect for our customers' time, and helpful service are priorities for our team, and we regret that we fell short of those expectations. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com so we can learn more about your concerns and work toward a resolution. We appreciate the opportunity to address your feedback.

Hyundai of Palm Springs responded

Thank you for your review. We're pleased to hear your appointment made for a quick and efficient visit and that the check-in and pickup processes were seamless. We're also glad you enjoyed the complimentary car wash. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again in the future.

Hyundai of Palm Springs responded

Thank you for your kind review. We're delighted to hear that our team consistently makes you feel welcome and valued. Providing a VIP-level customer service experience is what we strive for at Hyundai of Palm Springs. We truly appreciate your support and look forward to seeing you again at your next visit.

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad to hear you've had a positive experience with both your vehicle and our service team. We appreciate your feedback. Thank you for choosing Hyundai of Palm Springs. We look forward to serving you again in the future. Safe driving!

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad Cindy was able to assist you and arrange a loaner vehicle before your road trip. Providing responsive service and helping our customers stay on the road with confidence is what we strive for at Hyundai of Palm Springs. We appreciate your trust and look forward to serving you again in the future. Safe travels!