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Cindy Rivas

Overview Reviews (154) Inventory (309)

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Cindy Rivas

Cindy Rivas | Page 14

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

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4.8

154 Reviews

Overview Reviews (154) Inventory (309)

Dealership Experience

3 yrs, 4 mos

Industry Experience

35 yrs, 3 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

154 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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154 Reviews of Cindy Rivas

January 07, 2026

Dealership Rating

Employee Rating

Cindy was great, she kept me informed and messaged me to let me know when my car was going to be ready and it was. let me know when my car was going to be ready and it was. More

by Jmikestlmo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

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Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for your review! We're glad Cindy kept you informed and ensured everything went smoothly with your service. At Hyundai of Palm Springs, communication and reliability are key, and we appreciate the opportunity to serve you.

January 03, 2026

Dealership Rating

Employee Rating

Very professional dealership. Trust the work done on my car to be of the highest quality. Cindy is always available to answer my questions, whether by phone or by appointment. Trust the work done on my car to be of the highest quality. Cindy is always available to answer my questions, whether by phone or by appointment. More

by CAROLGILMORE1200

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for your kind words and continued trust in Hyundai of Palm Springs. We're pleased to hear you value the quality of our work and the support Cindy provides. Your confidence in our professionalism means a great deal to us.

January 03, 2026

Dealership Rating

Employee Rating

Friendly staff. Top quality service, but service takes forever. Don't expect to get out in under 3 hours Top quality service, but service takes forever. Don't expect to get out in under 3 hours More

by LESLIE.WELLS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

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Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for your honest feedback. We’re glad to hear you value our friendly team and service quality. We understand that long wait times can be frustrating and appreciate your patience. Your input helps us improve, and we hope to provide a more efficient experience next time.

January 03, 2026

Dealership Rating

Employee Rating

Friendly, not stressful They completed the work faster than expected and were a pleasure to work with than expected and were a pleasure to work with More

by BJABENTLEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

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Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for your kind review! We’re glad your service experience was smooth, quick, and stress-free. It’s always our goal to make car care easy and enjoyable at Hyundai of Palm Springs.

January 03, 2026

Dealership Rating

Employee Rating

Very efficient and pleasant. Good people. To work with. Even on holidays and weekends too. Good people. To work with. Even on holidays and weekends too. More

by ABOB2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

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Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for the great feedback! We’re proud to be a reliable and friendly team, even on busy days and weekends. We’re grateful for your trust in Hyundai of Palm Springs.

January 03, 2026

Dealership Rating

Employee Rating

They always do a great job of maintenance and repair. Also good at keeping you informed Also good at keeping you informed More

by kpepper0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you! We appreciate your continued confidence in Hyundai of Palm Springs. Keeping our customers informed and delivering quality work are top priorities, and we’re glad that shows in your experience.

January 01, 2026

Dealership Rating

Employee Rating

Cindy was amazing. However, the technicians failed to screw on the caps tightly to my tire air pressure valve. 1 fell off in transit and is missing, the other 3 had to However, the technicians failed to screw on the caps tightly to my tire air pressure valve. 1 fell off in transit and is missing, the other 3 had to be tightened by me. They were all very lose More

by Annabellekbartlett

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

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Jan 14, 2026 -

Hyundai of Palm Springs responded

Thank you for your feedback. We're glad Cindy provided excellent service, but we apologize for the oversight with your tire valve caps. That’s not the level of care we aim for at Hyundai of Palm Springs. Please reach out so we can make this right.

December 31, 2025

Dealership Rating

Employee Rating

Very good, they all do care about their customers Fast friendly efficient and also inviting friendly efficient and also inviting More

by Jmikestlmo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

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Jan 02, 2026 -

Hyundai of Palm Springs responded

Thank you for the kind words! We’re glad you experienced the fast, friendly, and welcoming service we strive for at Hyundai of Palm Springs. We truly value your support and look forward to serving you again.

December 30, 2025

Dealership Rating

Employee Rating

timely and professional service very timely and very professional service first service appointment was very timely and very professional service professional service first service appointment was very timely and very professional service More

by RDSBCT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

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Dec 31, 2025 -

Hyundai of Palm Springs responded

Thank you for the kind words! We're glad your first service at Hyundai of Palm Springs was timely and professional. We appreciate your trust.

December 26, 2025

Dealership Rating

Employee Rating

They kept at my problem until it was solved and were really great about updating me. really great about updating me. More

by oopiep

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt in service

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Dec 26, 2025 -

Hyundai of Palm Springs responded

Thank you! We're glad our team stayed on top of the issue and kept you well informed throughout. We appreciate your trust in Hyundai of Palm Springs.

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