Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 18

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

April 09, 2026

Dealership Rating
Employee Rating

My experience with Teo in sales exceptionally professional keeps to his words. Transparent, patient, no pressure and polite. Was a very smooth purchase unlike other past experiences with used car More

by BOBMULJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas , Teo

Apr 16, 2026

Hyundai of Palm Springs responded

Thank you for your thoughtful feedback. We’re delighted to hear Teo provided such a professional, transparent, and pressure-free experience throughout your purchase. It’s especially meaningful to know his patience and integrity stood out compared to past experiences. At Hyundai of Palm Springs, delivering a smooth, customer-first car buying experience is our priority, and we truly appreciate your recommendation to friends and family!

April 06, 2026

Dealership Rating
Employee Rating

Hyundai of Palm Springs has been a GREAT due to their Service Department and Cindy. More

by ctkanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs Service. We’re delighted to hear Cindy and our service team have made such a positive impact. Providing a great service experience is always our goal, and we truly appreciate your trust!

April 04, 2026

Dealership Rating
Employee Rating

The Service Department is great including George, Service Manager plus Josh and Cindy at the Tech desks. All very competent people who have treated me well and taken excellent care of my vehicle. More

by JOSEPH.SCARFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Josh Chaffin

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you, Joseph, for your continued trust in Hyundai of Palm Springs Service. We’re thrilled to hear George, Josh, and Cindy have taken such great care of you and your vehicle. Providing knowledgeable, reliable service is what our team strives for every day, and we truly appreciate your recognition!

April 03, 2026

Dealership Rating
Employee Rating

Very friendly and helpful! I appreciated a salesman's help pulling my car into the area of servicing when I drove into the new car area, & Cindy was very helpful in answering m More

by OLIVERBA1
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear our team was friendly and helpful, and that Cindy was able to assist with your questions. We appreciate your trust and look forward to providing you with another great experience in the future!

April 03, 2026

Dealership Rating
Employee Rating

I believe my vehicle was misdiagnosed. I was told the power cable needed to be replaced because it was damaged. I purchased 3 different level 2 cables and all three had the same result, no More

by RONMACMILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabriel Munoz

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you, Ron, for your feedback and for choosing Hyundai of Palm Springs Service. We’re sorry to hear about your experience and understand how frustrating ongoing charging issues can be, especially after multiple attempts to resolve them. Your concerns regarding the diagnosis are important to us, and we would appreciate the opportunity to take another look and ensure the issue is properly identified and addressed. Please feel free to reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your earliest convenience. We value your input and hope to provide you with a more accurate and seamless experience moving forward.

April 03, 2026

Dealership Rating
Employee Rating

The staff was polite and knowledgeable; the facility clean. All work was done well and on time. I'm pleased this is now my Hyundai dealership. More

by Rjpeters40
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re pleased to hear you found our team polite and knowledgeable, and that your service was completed on time in a clean, professional environment. We’re honored to be your Hyundai dealership and look forward to serving you again!

April 02, 2026

Dealership Rating
Employee Rating

Cindy was great as always and the quality ofnthe service work was good too. However $611 for annual change, changing a $49 hybrid belt and 2 filters seems somewhatoutrageous. More

by MikeintheDesert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear Cindy provided a great experience and that the quality of service met your expectations. We do appreciate your comments regarding pricing, as transparency and value are very important to us. If you’d like, our team would be happy to review the details of your visit with you. We look forward to assisting you again!

April 02, 2026

Dealership Rating
Employee Rating

Great, g g g g g r e a t! Cookies are good, but not always great. More

by twstokell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jedadiah Wallbrecht

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your fun feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear you had a great experience and enjoyed your visit, including the treats. We appreciate your support and look forward to seeing you again!

April 02, 2026

Dealership Rating
Employee Rating

Cindy was incredible. Professional, friendly, couldn't get better.. very satisfied and pleased Highly highly recommend Cindy More

by Ddddd26
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs Service. We’re thrilled to hear Cindy provided such a professional and friendly experience. Your recommendation means a great deal to us, and we look forward to assisting you again in the future!

April 01, 2026

Dealership Rating
Employee Rating

Very pleasant but delivery time delayed by almost an hour from promised time Cindy was excellent More

by Donbedard
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear you had a pleasant experience and that Cindy provided excellent service. We do apologize for the delay and appreciate your patience. Your input helps us continue to improve, and we look forward to serving you again!

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