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Cindy Rivas
Cindy Rivas | Page 19
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
298 Reviews
My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
35 yrs, 9 mos
Specialties & Trainings
Sales and service providing top tier client support
298 Reviews
Write a Review
298 Reviews of Cindy Rivas
Verified Customer
March 29, 2026
i was there 6 hours waiting for my brakes to be turned. its a new car & the brakes are bad already. they insinuated the problem was where i lived. A 3 mile 4 lane major road incline. Really. I sat there fo its a new car & the brakes are bad already. they insinuated the problem was where i lived. A 3 mile 4 lane major road incline. Really. I sat there for 5 1/2 hours and no one said anything to me. they didn't give me an update, they did ask if I needed anything or what they could do to make my waiting tolerable they simply ignored me until it was time for everyone to go home and they finally delivered my car out front... when I first got the car I complained about the cruise control system I called it a very poor design and I think they are teaching me a lesson now to keep my mouth shut and just drive the car till the lease is up... but breaks that needed to be machine after just a few months of use is a problem... but more than all that I feel they just don't care about the customer. There were a couple of people who at the very end of my ordeal who finally gave me some personal attention and I appreciate that... otherwise very poor poor customer service... sure hope their Mechanic cared more about the car than customer service cared about the customers... More
by RDSBCT
Other Employees Tagged: George Nassar, Josh Chaffin
March 28, 2026
Appointment time was 2:00pm. Upon arrival I was greeted by Cindy Rivas and told my vehicle would be ready in about 90 minutes. 85 minutes later it was ready and washed. During Upon arrival I was greeted by Cindy Rivas and told my vehicle would be ready in about 90 minutes. 85 minutes later it was ready and washed. During my wait I was greeted by George Nassir who checked if everything was ok. Overall rating A+ More
by srw5876
March 28, 2026
I always get good service disappointed with the new engine. It wasn’t suggested that I changed the antifreeze hoses top and bottom the field within the first 1500 miles of the engine replacement. engine. It wasn’t suggested that I changed the antifreeze hoses top and bottom the field within the first 1500 miles of the engine replacement. More
by NORMANLEE39
Other Employees Tagged: Eric Garcia, Josh Chaffin
March 28, 2026
The service department took very good care of me. Friendly, courteous & kind. I will return for service. Friendly, courteous & kind. I will return for service. More
by FYRMNDN
Other Employees Tagged: Eric Garcia, Josh Chaffin
March 28, 2026
Really helpful. Cindy my customer service agent was excellent!! I bought me car in for regular service, and my car broke down afterwards in 107 degree weather. The s Cindy my customer service agent was excellent!! I bought me car in for regular service, and my car broke down afterwards in 107 degree weather. The sales manager picked us up and they fixed me car promptly. Great experience! More
by Customer
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