Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 4

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
251 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 6 mos

Industry Experience

35 yrs, 5 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

251 Reviews

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251 Reviews of Cindy Rivas

July 06, 2026

Dealership Rating
Employee Rating

Cindy was amazing! I can’t believe someone managed to make my car servicing something worth bragging about: such memorable customer service! It was actually just a gr More

by allyshahgoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Hyundai of Palm Springs responded

It’s fantastic that Cindy made servicing your Hyundai Santa Fe such a standout experience. Hearing that the process was smooth and turned a dreaded task into something you now look forward to really brightens our day. Thank you for sharing your enthusiasm.

July 05, 2026

Dealership Rating
Employee Rating

I didn't have an appointment but Cindy was able to get my Venue in for emergency service right away. She even had it washed for me. Excellent customer service! More

by CAROLGILMORE1200
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 05, 2026

Hyundai of Palm Springs responded

We’re glad Cindy could fit your Hyundai Venue in for emergency service right away and take care of the wash before you left. Thank you for calling out her exceptional effort. We look forward to helping you again.

July 04, 2026

Dealership Rating
Employee Rating

Very attentive and professional! ! I'm a man of few words, but the staff have always been honest, helpful, and forthright. More

by dpdesantis
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 04, 2026

Hyundai of Palm Springs responded

Thank you for highlighting our team’s attentive and professional approach. We’re pleased your Hyundai Tucson service experience felt honest and straightforward. We look forward to assisting you again.

July 04, 2026

Dealership Rating
Employee Rating

Work planned was done timely and efficiently. .. however, someone left grease marks on my passenger leather seat... I cleaned it the best I cud w/Windex but its still slightly visible. I'm sure it More

by ctkanda
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 05, 2026

Hyundai of Palm Springs responded

Thanks for sharing about your experience with Hyundai of Palm Springs. We appreciate your business and hope to see you again soon!

July 03, 2026

Dealership Rating
Employee Rating

Cindy has done an excellent job on taking care of our cars and staying in communication on what can be done and how long etc. More

by rudyjohn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Hyundai of Palm Springs responded

We appreciate you highlighting Cindy’s attentive support and clear updates during your Hyundai Sonata Hybrid service. It’s great to know you felt informed about maintenance options and timing. We look forward to assisting you again down the road.

July 03, 2026

Dealership Rating
Employee Rating

They always perform the work quickly and efficiently. Cindy is a wonderful service Rep. Cindy communicates well, and my car is always washed when I go to pick it up. More

by Jeffknollmiller
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 03, 2026

Hyundai of Palm Springs responded

It’s great to know our team’s quick, efficient work hit the mark for you. Cindy will be thrilled to hear your kind words about her communication. We’re glad you enjoyed having your Hyundai Tucson returned sparkling clean and look forward to helping again.

July 02, 2026

Dealership Rating
Employee Rating

As usual, my experience at PS Hyundai was flawless, from Cindy Rivas to the service department and the comfortable waiting room. More

by sfhank3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Jul 02, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear that Cindy and our service team made your Kona’s appointment smooth and that you found the waiting area welcoming. Thank you for trusting us with your vehicle again.

July 02, 2026

Dealership Rating
Employee Rating

I’ve spent lots of money here for items that didn’t address my cars issues. More

by catherinecece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 09, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your recent service experience did not resolve your vehicle's concerns as expected. At Hyundai of Palm Springs, we strive to provide accurate diagnostics and quality repairs, and we understand how frustrating this situation must be. We'd appreciate the opportunity to review your visit and work toward a resolution. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com at your convenience so we can assist you.

July 02, 2026

Dealership Rating
Employee Rating

Josh was awesome! All things needed were done to satisfaction. Car came out nice and clean and running great! Thanks so much! More

by susansgrosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Jul 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback, and we’re glad Josh delivered outstanding care. It’s wonderful to know your Hyundai Genesis came back clean and is running great. Please reach out if we can assist you again in the future.

July 01, 2026

Dealership Rating
Employee Rating

Best service appointment I have ever had. Thorough and excellent customer care Mechanic was also excellent More

by toni.stobie
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing this feedback. It’s wonderful to hear your Hyundai Genesis service was so thorough and that our mechanic provided excellent care. We look forward to assisting you again.

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