Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 4

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
154 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 4 mos

Industry Experience

35 yrs, 3 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

154 Reviews

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154 Reviews of Cindy Rivas

April 03, 2026

Dealership Rating
Employee Rating

I believe my vehicle was misdiagnosed. I was told the power cable needed to be replaced because it was damaged. I purchased 3 different level 2 cables and all three had the same result, no More

by RONMACMILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabriel Munoz

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you, Ron, for your feedback and for choosing Hyundai of Palm Springs Service. We’re sorry to hear about your experience and understand how frustrating ongoing charging issues can be, especially after multiple attempts to resolve them. Your concerns regarding the diagnosis are important to us, and we would appreciate the opportunity to take another look and ensure the issue is properly identified and addressed. Please feel free to reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your earliest convenience. We value your input and hope to provide you with a more accurate and seamless experience moving forward.

April 03, 2026

Dealership Rating
Employee Rating

The staff was polite and knowledgeable; the facility clean. All work was done well and on time. I'm pleased this is now my Hyundai dealership. More

by Rjpeters40
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re pleased to hear you found our team polite and knowledgeable, and that your service was completed on time in a clean, professional environment. We’re honored to be your Hyundai dealership and look forward to serving you again!

April 02, 2026

Dealership Rating
Employee Rating

Cindy was great as always and the quality ofnthe service work was good too. However $611 for annual change, changing a $49 hybrid belt and 2 filters seems somewhatoutrageous. More

by MikeintheDesert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear Cindy provided a great experience and that the quality of service met your expectations. We do appreciate your comments regarding pricing, as transparency and value are very important to us. If you’d like, our team would be happy to review the details of your visit with you. We look forward to assisting you again!

April 02, 2026

Dealership Rating
Employee Rating

Great, g g g g g r e a t! Cookies are good, but not always great. More

by twstokell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jedadiah Wallbrecht

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your fun feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear you had a great experience and enjoyed your visit, including the treats. We appreciate your support and look forward to seeing you again!

April 02, 2026

Dealership Rating
Employee Rating

Cindy was incredible. Professional, friendly, couldn't get better.. very satisfied and pleased Highly highly recommend Cindy More

by Ddddd26
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs Service. We’re thrilled to hear Cindy provided such a professional and friendly experience. Your recommendation means a great deal to us, and we look forward to assisting you again in the future!

April 01, 2026

Dealership Rating
Employee Rating

Very pleasant but delivery time delayed by almost an hour from promised time Cindy was excellent More

by Donbedard
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear you had a pleasant experience and that Cindy provided excellent service. We do apologize for the delay and appreciate your patience. Your input helps us continue to improve, and we look forward to serving you again!

April 01, 2026

Dealership Rating
Employee Rating

My experience is extremely good I would highly recommend Hyundai of Palm Springs. Great service and friendly employees. More

by JEANETTESEMAN
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Apr 07, 2026

Hyundai of Palm Springs responded

Thank you, Jeanette, for your wonderful feedback and recommendation. We’re thrilled to hear you had an excellent experience with Hyundai of Palm Springs and that our team provided great service in a friendly environment. We truly appreciate your support and look forward to assisting you again in the future!

March 30, 2026

Dealership Rating
Employee Rating

Cindy was very nice and very helpful. I would recommend Cindy to any of my friends. More

by MRWILSON18
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 30, 2026

Hyundai of Palm Springs responded

Thank you for your 4-star review of Hyundai of Palm Springs. We’re so glad to hear Cindy provided such helpful and friendly service. Delivering a welcoming and reliable Hyundai service experience is our priority, and we truly appreciate your recommendation. We look forward to assisting you again.

March 30, 2026

Dealership Rating
Employee Rating

Cindy was great. I was a walk-in, and it was very busy, but she got me in. I got my oil changed, car. She was great. More

by MRWILSON18
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 30, 2026

Hyundai of Palm Springs responded

Thank you for your 4-star review of Hyundai of Palm Springs. We’re glad Cindy was able to accommodate you as a walk-in, even during a busy time, and provide great service. Delivering efficient, high-quality Hyundai maintenance with a personal touch is our priority. We appreciate your feedback and look forward to assisting you again!

March 30, 2026

Dealership Rating
Employee Rating

It was fine but didn't like the hard-sell to increase my bill. Don't hard sell. More

by RDPLC
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 30, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs. We’re glad your overall experience was positive, but we sincerely apologize if any part of your visit felt like a hard sell. Providing a transparent, pressure-free Hyundai service experience is very important to us, and we appreciate your input as we continue to improve. We look forward to serving you again with an even better experience.

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