Cinthya Bautista
Cinthya Bautista at Countryside Nissan

Cinthya Bautista | Page 8

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
172 Reviews
4.8

172 Reviews

Write a Review

172 Reviews of Cinthya Bautista

February 27, 2025

Dealership Rating
Employee Rating

The staff at Countryside Nissan are exceptional. I have to wait for my car to be serviced, knowing that the staff always has my car done in little over an hour. I can then continue my day . I have More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy , Garland

Feb 27, 2025

Countryside Nissan responded

THANK YOU, MARY! We love that you trust us with your vehicle's maintenance and care!

February 17, 2025

Dealership Rating
Employee Rating

I called and left a message and nobody has contact me. You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is More

by jaard4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: BJ Diloy

Feb 20, 2025

Countryside Nissan responded

jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.

February 13, 2025

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Employee Rating

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve More

by miriampaz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, Rafael Rivera, Tim Duda, Kuba Luc, Edward Doerge, Jaime Avelar, BJ Diloy , John Benedetto, Chuck Ippolito, I forgot what the rep's name was but I believe he was caucasian

Feb 14, 2025

Countryside Nissan responded

WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.

February 13, 2025

Dealership Rating
Employee Rating

Very nice people and polite very thorough with the work and helpful explained everything that need to be done to my vehicle More

by johranhen43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Feb 13, 2025

Countryside Nissan responded

Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!

February 04, 2025

Dealership Rating
Employee Rating

Customer service has always been great I trust my car with them . BJ is the guy to see his always been so helpful to me . More

by cynthia47256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Feb 05, 2025

Countryside Nissan responded

Thank you, cynthia47256! We appreciate your support of BJ and our business!

January 22, 2025

Dealership Rating
Employee Rating

Very Welcoming Thank You So Much For Your Services Will Come Back Anytime For Service More

by KENTREYETTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Countryside Nissan responded

Thank you, KENTREYETTAH!

Jan 24, 2025

Countryside Nissan responded

Thank you, KENTREYETTAH!

January 17, 2025

Dealership Rating
Employee Rating

oil change for corporate vehicle was completed efficiently and professionally. Completed in about 20 minutes More

by wagsbpd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Countryside Nissan responded

Thank you, wagsbpd66!

January 07, 2025

Dealership Rating
Employee Rating

Personal customer service, special discounts throughout the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended More

by laurens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jan 08, 2025

Countryside Nissan responded

Thank you, laurens! We appreciate your 5 STAR rating and thoughtful words about our team and business!

January 06, 2025

Dealership Rating
Employee Rating

Went in for a broken gas door. End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!! More

by claude25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2025

Countryside Nissan responded

claude25, we understand you were in last week for a broken gas door last week and that repair was completed for you. You returned because your rear hatch button not properly working. The two repairs are unfortunate but not related. While there is some commonality with the mounting brackets of rear hatch switch braking from every day use, (on this model of pathfinder), it has not reached a level where Nissan has put it on recall. Our service manager has shared that he personally explained this and worked with you by not only discounting the repair substantially but also going to another dealership to buy the part needed in an effort to expedite the repair because you needed the work completed the same day. We're sorry that you're unhappy and disappointed you are unhappy with our efforts.

January 03, 2025

Dealership Rating
Employee Rating

Look! I get it , everything is high cost wise, however, when you have a ride one has to roll with the punches. I had no idea that the maintenance checkup w More

by badgergc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jan 04, 2025

Countryside Nissan responded

Thank you, badgergc! We appreciate that you see the value in BJ's recommendation for your vehicle. We recognize that everything is up in cost and these expenses are the last thing anyone wants to have to budget into their plan. Thank you, again.

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