Cinthya Bautista
Cinthya Bautista at Countryside Nissan

Cinthya Bautista | Page 9

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
170 Reviews
4.8

170 Reviews

Write a Review

170 Reviews of Cinthya Bautista

December 25, 2024

Dealership Rating
Employee Rating

I called to schedule an appointment on Saturday 12/21/24 at 9am. I was told there were no available appointments for this day. The woman who answered the phone proceeded to offer me an appointment for the n More

by mccalistermichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: BJ Diloy

Dec 26, 2024

Countryside Nissan responded

mccalestermichelle, we're sorry that there was a disconnect between our online scheduling system and the instore calendar. As you'd imagine the person accepting the phone calls doesn't decide if we have room for the day, they are responding to the direction from the service team. Often when the 'walk-in' traffic exceeds the 'scheduled' traffic we can have a difference in the available slots for the day. We used to book heavy and then people complained that we were too slow. In any case we are very sorry that you are unhappy and hope you will give us another chance to earn your business.

Dec 27, 2024

Countryside Nissan responded

mccalestermichelle, we're sorry that there was a disconnect between our online scheduling system and the instore calendar. As you'd imagine the person accepting the phone calls doesn't decide if we have room for the day, they are responding to the direction from the service team. Often when the 'walk-in' traffic exceeds the 'scheduled' traffic we can have a difference in the available slots for the day. We used to book heavy and then people complained that we were too slow. In any case we are very sorry that you are unhappy and hope you will give us another chance to earn your business.

December 20, 2024

Dealership Rating
Employee Rating

It was great to be reminded of the free oil change I had left when I purchased my vehicle. Thank you for the reminder so that I didn’t miss out!! More

by kica170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Dec 21, 2024

Countryside Nissan responded

Thank you, kica170! We appreciate your business and your nice review!

December 18, 2024

Dealership Rating
Employee Rating

Nice people to do business with and very helpful. Complimentary food items for you to enjoy More

by tonyaiad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Dec 19, 2024

Countryside Nissan responded

Thank you, tonyaiad1! We appreciate your kind words and 5 STAR rating!!

December 08, 2024

Dealership Rating
Employee Rating

thank you for a great service experience. Thanks to Uvaldo, BJ, and Cynthia for taking care of me. More

by edoer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Countryside Nissan responded

We appreciate your also taking care of Uvaldo, BJ and Cynthia with this beautiful 5 STAR rating. Thank you, edoer0!

November 29, 2024

Dealership Rating
Employee Rating

Everyone was very professional, efficient and they had good communication with me regarding my car service! More

by ssusa810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Countryside Nissan responded

We are so pleased you had a good experience with our service team! THANK YOU, ssusa810!

November 27, 2024

Dealership Rating
Employee Rating

You all quoted me a ridiculous price of $300 to get my door fixed with a rubber seal before my oil change. The seal costs $99, and $50 to install it from my mechanic. Is it a dealership’s policy to screw More

by paul.santana70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: BJ Diloy

Nov 29, 2024

Countryside Nissan responded

paul.santana70. Your pricing is close to reality, The part is $122 with tax and the labor guide (industry standard) provides for a 1 hour repair. If the actual work wasn't a full hour, the labor could have been half of the quote. We would rather quote high and provide it for less than the other way around. Our customers are very important to us and we would not try to 'screw' anyone over. We don't know about your referral but we do pay them, (I assume you mean a finders fee) not sure when the purchase occurred and if it was prior to 10/2020 when there was an ownership change.

November 21, 2024

Dealership Rating
Employee Rating

very perfessional excellent service done in very quick time and repaired perfectly will recommend this dealership to my family and friends More

by gfasano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Duda, BJ Diloy

Nov 22, 2024

Countryside Nissan responded

We are so happy to know you had a 5 STAR experience with our team. THANK YOU, gfasano!!!

November 11, 2024

Dealership Rating
Employee Rating

My family has been with this Nissan dealership for 20 years. Now having BJ and Dave and the rest of the crew is amazing! More

by jason@jonesconsultingteam.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, Rafael Rivera, Tim Duda, BJ Diloy , Keith Walega

Nov 12, 2024

Countryside Nissan responded

Thank you, jason@jonesconsultingteam.com!!! Your continued support of our team and our business is amazing!!

November 04, 2024

Dealership Rating
Employee Rating

I appreciate efficiency and always professional. The detail report on my car condition is wonderful. It helps me make important decisions about maintaining the vehicle. More

by mg7144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy , Keith Walega

Nov 05, 2024

Countryside Nissan responded

Thank you, mg7144!

November 04, 2024

Dealership Rating
Employee Rating

Always a great experience! My service fast fast and tech was very detailed and knowledgeable. More

by elizabeth.loaeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy , Keith Walega

Nov 05, 2024

Countryside Nissan responded

Thank you, elizabeth.loaeza! We appreciate your continued support.

...
9
...

Dealership Inventory (291 Vehicles)

new 2026 Nissan Kicks car, priced at $30,382
2026 Nissan Kicks
new
Scarlet Ember Tintcoat exterior
CVT
All-wheel Drive
used 2025 Jeep Wrangler car, priced at $35,398
2025 Jeep Wrangler
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Sentra car, priced at $26,243
2026 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
used 2025 Nissan Rogue car, priced at $25,398
2025 Nissan Rogue
used
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Sentra car, priced at $24,218
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $28,415
2026 Nissan Kicks
new
Super Black exterior
CVT
All-wheel Drive