Claire Barnett | Page 7

No pressure and friendly The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressu The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressure to purchase. The entire team, from the salesperson, the finance manager and the tech expert were extremely helpful, friendly and understanding. We had a wonderful experience and thoroughly enjoy our first Subaru (Outback). More

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Drive Up to Shingle Springs - Exceptional Sales + Service Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected, but it is the local purchasing and service experience which shapes a customer's personal view. Tim, Brett and Claire represent Subaru commendably. Tim was upfront and direct in negotiations, then provided clear status on the order of our Outback 3.6. Brett walked us through the financials efficiently and coherently. The final hand-off of our car was by Claire Barnett. She introduced us to all the fancy enhancements with practical and patient instruction. She's a millennial with all the expertise, and none of the attitude. We made the drive from Davis where other dealerships are closer, but found the extra time and effort was well worth it in the exchange for great customer service. Thank you, Tim, Brett and Claire for your thoughtful and enthusiastic service and support. More

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Went looking....bought a car I was not expecting to buy a car when I went to the Subaru dealership, I was planning on buying later in the year so I just wanted to do some test dri I was not expecting to buy a car when I went to the Subaru dealership, I was planning on buying later in the year so I just wanted to do some test driving, but after finding a car I liked and getting a great deal I decided to buy it. I was surprised that for all the test drives they let you go out by yourself without the salesperson, go wherever and take as long as needed. This way you could really get a feel for the car by yourself and you could freely chat with your family about the car. All the employees were very helpful, answering my many questions, especially Aaron Turner & Brett Brophy, and they were not pushy. Overall I had a positive car buying experience and I'm happy with my new Outback! More

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Best experience one could have buying a car. The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowleg The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowlegeable as she showed us older folks all the fantastic features on our new Outback. Also, we feel we would be welcome to contact them if we need any questions answered as we learn about our car. More

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Was a great experience Aaron was very professional and responsive to my questions and concerns. He answered all my questions and got me price I needed to make the purchase. Aaron was very professional and responsive to my questions and concerns. He answered all my questions and got me price I needed to make the purchase. Brett was helpful and to the point with financing and answered all our questions. Claire was very thorough reviewing the vehicle and all it's features and functions. I highly recommend this dealership. More

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Superb customer service Wanted a 2016 Subaru Forrester with All Weather, Eyesight, and Navigation in Silver or Gray. They did not have one on the lot but was able to locate Wanted a 2016 Subaru Forrester with All Weather, Eyesight, and Navigation in Silver or Gray. They did not have one on the lot but was able to locate one at another dealership. They had the car delivered to their lot for us to inspect and test drive. We bought the car at a great price. Never one bit of pressure to buy. Got a good price on the trade-in as well. Overall a pleasant car buying experience. Jon Cooper, Todd Gatson, and Claire Barnett treated us very well. All three made sure we were completely satisfied and all our questions/concerns were addressed. More

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I want all car purchasing experiences to be like this one!! I have never enjoyed buying cars. It makes my head explode. My head is still intact and I will go back to this dealership again!! I have never enjoyed buying cars. It makes my head explode. My head is still intact and I will go back to this dealership again!! More

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a smooth and comprehensive service All parties I dealt with were very attentive and polite. Claire was exceptional. randy was consistent and understanding and Todd was quick and courteo All parties I dealt with were very attentive and polite. Claire was exceptional. randy was consistent and understanding and Todd was quick and courteous. Treated with respect More

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Great service and fair price One of the best experiences we've had buying a new vehicle. I contacted them online about the Forester I was interested in, and they called back right One of the best experiences we've had buying a new vehicle. I contacted them online about the Forester I was interested in, and they called back right away, and quoted me a price over the phone before even scheduling a test drive. At the dealership there was no pressure or heavy sales tactics. They didn't have the color we wanted and found one at another dealership and set up a trade while we were in the office. The price we paid was extremely fair according to truecar.com, and we didn't even bother trying to negotiate. They also offered a fair price for the trade-in of our 2004 Pathfinder. After delivery, we got a thorough rundown and demonstration of the features. Highly recommended. More

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BUYING MY 2016 V6 OUTBACK THE PEOPLE WE MEET TO HELP WITH OUR PURCHASE WERE SOME OF THE MOST PROFESSIONAL THAT WE'VE EVER ENCOUNTERED. ESPECIALLY JON COOPER AND CLAIRE BARNETT. THE PEOPLE WE MEET TO HELP WITH OUR PURCHASE WERE SOME OF THE MOST PROFESSIONAL THAT WE'VE EVER ENCOUNTERED. ESPECIALLY JON COOPER AND CLAIRE BARNETT. COOPER MADE THE SALE PAINLESS, KEEPING US INFORMED OF ALL THAT WAS IN PROGRESS FROM THE MOMENT WE MET HIM UNTIL WE SIGNED THE PAPERS, AND CLAIRE SHE EXPLAINED ALL THE BELLS AND WHISTLES TO THIS OLD MAN WITH THE PATIENCE OF A SAINT. BRETT DID A WONDERFUL JOB OF HELPING US UNDERSTAND THE FINANCING. THIS TEAM IS AN ASSET TO THE SUBARU COMPANY! KEN & JUDITH SCHULTZ More

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