Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 107

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,076 Reviews
4.8

1,076 Reviews

Write a Review

1076 Reviews of Clara Torres

December 17, 2020

Dealership Rating
Employee Rating

Stephanie Contello and Clara Torres extremely helpful in explaining about the service requirements -,kept me apprised of the work up to completion very competent people More

by ASTEFFA1546
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Contello

Dec 22, 2020

Honda of Valley Stream responded

Asteffa1546, thanks for your praise and kind comments about our team. Both Stephanie and Clara work very hard to ensure that their customer's needs are met. We do hope we can be of assistance in the future. Take care!

Dec 22, 2020

ASTEFFA1546 responded

Both Stephanie and Clara deserve the good evaluation. They know their jobs and do it well.

December 17, 2020

Dealership Rating
Employee Rating

Knew my car, good recommendations, done on time, no extra or hidden costs , drop off at train station arranged at their suggestion, open for long hours More

by EDWARDCKATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel , David Palmer

Dec 22, 2020

Honda of Valley Stream responded

Edwardckatz, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!

December 16, 2020

Dealership Rating
Employee Rating

The lights on my dashboard are coming on like christmas after visiting the dealer for a recall replacement. And this is a new vehicle with no prior problems More

by dnarain53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jan 05, 2021

Honda of Valley Stream responded

Dnarain53, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 16, 2020

Dealership Rating
Employee Rating

Valley Stream Dealership has professional and courteous staff with comfortable waiting area. My appointment was processed fairly and in a timely manner. I take my Odyssey and CRV to get serviced there. More

by RAY.ENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Honda of Valley Stream responded

Ray.eng, we are so happy to read such a great review about Honda Of Valley Stream! Please don't hesitate to reach out to us if there's anything more we can do!

December 14, 2020

Dealership Rating
Employee Rating

It was great experience. Everything was organized and helpful. I woul like to recommend this Honda service center for honda service and purchasing any cars. More

by dr_noorullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters

Dec 17, 2020

Honda of Valley Stream responded

Dr_noorullah, we are glad we could help! We look forward to your next visit! Take care!

December 12, 2020

Dealership Rating
Employee Rating

I always have a wonderful experience when I come and deal with Clara!...she goes out of her way to make sure that I am fully satisfied before I leave. She is a total asset to your company!....Linda Rochester More

by linroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Honda of Valley Stream responded

Linroch, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 11, 2020

Dealership Rating
Employee Rating

I have had a working relationship with Honda of VS over 30 years, servicing my vehicles. One of which is my '93 civic. The service and professionalism on all levels, from check-in to payment is exceptional More

by OTRA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry - the mechanic

Dec 17, 2020

Honda of Valley Stream responded

Hi Otra2000, thank you so much for your positive comments about Honda Of Valley Stream! We can't wait to see you again, have a great day.

December 11, 2020

Dealership Rating
Employee Rating

Alex Marcel and Clara Torres are extremely good in their work and very supportive. Their customer service skills are unquestionably one of the best at Honda. More

by MANSARAYFODAY867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Brown, Alex Marcel

Dec 17, 2020

Honda of Valley Stream responded

Mansarayfoday867, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Dealership Rating
Employee Rating

Was given one price over the phone and was given another price in person. Asked if extended warranty may apply and was told too late to try because it’s almost time for them to go home. Too pricey. More

by ehill73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willie Mejia

Dec 29, 2020

Honda of Valley Stream responded

Ehill73, we truly appreciate your honest feedback. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 11, 2020

Dealership Rating
Employee Rating

It was a great service and extra customer care from Agent Clara Torres. All marks were excellently satisfactory. I have been a long time customer and have experienced the progress through the years. More

by LUHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Honda of Valley Stream responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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