Clare Aries

Jason was great! ! Very considerate of my time and gave me a nice Subaru to borrow for a few days while they completed the work. Car runs great now! ! Very considerate of my time and gave me a nice Subaru to borrow for a few days while they completed the work. Car runs great now! More

by melissatarr Verified Customer Verified Customer

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Very thorough inspection of vehicle detected a potential hazardous problem; it was covered by warranty; I was given a loaner vehicle. The work was peformed on time, actually a few days earlier than expect hazardous problem; it was covered by warranty; I was given a loaner vehicle. The work was peformed on time, actually a few days earlier than expected. I was kept informed of the progress. More

by GKPAQUETTE Verified Customer Verified Customer

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Excellent customer service. Always pleased after a visit. The granite Subaru team always exceeds my expectations. Always pleased after a visit. The granite Subaru team always exceeds my expectations. More

by vaillancourt.jamie Verified Customer Verified Customer

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Nothing unexpected happened. Service was done quicker than I expected. I would recommend you any time. Service was done quicker than I expected. I would recommend you any time. More

by crockers Verified Customer Verified Customer

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Always provide quick, professional care for my Forester. I enjoy the "status board" in the waiting area which shows the vehicles in for service, along with updates. I enjoy the "status board" in the waiting area which shows the vehicles in for service, along with updates. More

by normguilbert Verified Customer Verified Customer

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This dealership valets my car to and from work for no charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting my car serviced. The communication lines are open and I receive text updates. The tests include a link which categorizes my repairs with color coded criticality. I know my 138k car needs maintenance especially with salt spray and harsh New England weather swings. The service link included photos showing bushing wear and other specific situations. I then approve or can select to wait later to address non critical issues. Subaru retrofitted a design issue of a shield which hopefully will slow the bearing wear issue. I can phone the service department anytime for a quick update. This dealership is technically adept and a reassuring pleasure to work with when it comes to servicing my car. I repeat my hope: to reach 300k safe miles with this dealership servicing and maintaining my vehicle. When Subaru introduces a reliable hybrid SUV which fits my bike in the back hatch, I will consider buying here and not my usual Toyota. I inherited my Forester. And this dealership applied my oil change/tire rotation coupon without being prompted. This is the way I like to conduct my business. Did I forget to mention they wash my car and my weathertec car mats for free? More

by AMYSELIGK Verified Customer Verified Customer

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Everyone at Granite Subaru is pleasant and helpful. My visit was quick and easy. I will be going back in the future. My visit was quick and easy. I will be going back in the future. More

by KIMNSMITH Verified Customer Verified Customer

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Our experience with both service and sales departments have been very professional and outstanding every time. have been very professional and outstanding every time. More

by bagmanbob Verified Customer Verified Customer

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happy to hit 5 stars on a review but i hate having to write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you More

by mlek Verified Customer Verified Customer

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I really appreciate the customer service when making appointment and the valet service is tops. Thank you appointment and the valet service is tops. Thank you More

by DJT537 Verified Customer Verified Customer

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