Clark Hearold
Clark Hearold at INFINITI OF DENVER

Clark Hearold

Infiniti Certified Service Advisor

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

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4.9
343 Reviews

Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.

4.9

343 Reviews

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343 Reviews of Clark Hearold

October 09, 2025

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Employee Rating

There are two distinct parts to this visit. First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The se More

by Dr. Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2025

INFINITI OF DENVER responded

Dr Dan - Thank you for your loyalty to INFINITI OF DENVER and for recognizing Clark's exceptional service he truly is a cornerstone of our team. We’re sorry to hear your disappointment regarding the air filter pricing. While our quotes include OEM parts, labor, and warranty coverage, we understand your concern and will review this to ensure our recommendations remain transparent and fair. We value your trust and would welcome the chance to make this right. David, our Service Manager would love an opportunity to discuss your visit at your earliest convenience.

October 02, 2025

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Always on time and very helpful with all questions and service issues. The staff has loaner cars and provides incredible attention to details. More

by SamB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Leshun Veasley, Chris Madigan

Oct 06, 2025

INFINITI OF DENVER responded

Thank you for sharing your experience! We’re so glad to know our team continues to provide timely, attentive service and that the convenience of our loaner vehicles makes things easier for you. At INFINITI OF DENVER, attention to detail is at the heart of everything we do, and we look forward to serving you again

October 01, 2025

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10 minutes was the longest I've ever waited Clark is great to deal with More

by moviefanatic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 04, 2025

INFINITI OF DENVER responded

moviefanatic - Thank you for sharing your experience and for the kind words about our team and inventory. We’re glad you enjoyed the no-pressure environment and the opportunity to fully explore your options. Your feedback means a lot, and we’ll keep working hard to turn your next visit into a 5-star experience.

September 29, 2025

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Good, hassle free service which is what I like. In and out without any problems More

by Sayra
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

Oct 02, 2025

INFINITI OF DENVER responded

Sayra - Thank you for sharing your experience! At INFINITI OF DENVER, we know your time is valuable, and we’re so glad to hear your service visit was smooth, hassle-free, and completed without any issues. It’s our goal to make every appointment as easy and efficient as possible, so you can get back on the road with confidence. We appreciate your trust and look forward to serving you again!

September 26, 2025

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Service staff were polite, knowledgeable, informative and very flexible with regard to scheduling. Car was repaired as scheduled. More

by nrftw48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

INFINITI OF DENVER responded

nftw48 - Thank you for your review! We’re so glad our service team’s professionalism and flexibility made your visit a positive one. It’s great to hear your vehicle was repaired right on schedule. We appreciate your trust and look forward to serving you again at INFINITI OF DENVER.

September 26, 2025

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Infinity of Denver consistently stands out for its exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the More

by agelfand22
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Recommend Dealer
Yes
Sep 27, 2025

INFINITI OF DENVER responded

agelfand22 - Thank you for such an outstanding and detailed review! We’re truly honored to be recognized for the professionalism, care, and attention to detail our team strives to deliver every day. At INFINITI OF DENVER, our goal is to provide a welcoming, no-pressure experience from sales to service, and it means so much to know that came through in your visit. We greatly appreciate your trust and recommendation and look forward to serving you for many years to come.

September 11, 2025

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Horrible service. Totally unacceptable communication. They literally have no idea what they are doing. Highly recommend avoiding this place. More

by Nashville
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Recommend Dealer
No
Sep 28, 2025

INFINITI OF DENVER responded

We’re sorry to read this feedback and would like the opportunity to better understand your experience. Unfortunately, we’re unable to locate any record of your visit under the name “Nashville.” At INFINITI OF DENVER, we strive for exceptional service and communication, and it’s concerning to hear we may not have met that standard. Please reach out to us directly at 303-671-6000 so we can address your concerns and work toward a resolution.

September 11, 2025

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I’ve always had a great experience at Infiniti of DENVER courtesy of Clark Harold. More

by hbg1023
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

Sep 16, 2025

INFINITI OF DENVER responded

hbg1023 - Thank you for your kind words! We’re so glad to hear that Clark has consistently provided you with excellent service. At INFINITI OF DENVER, we take pride in creating a thoughtful and professional experience for every guest, and it’s wonderful to know Clark delivered that for you. We truly appreciate your loyalty and look forward to welcoming you back again!

Sep 28, 2025

INFINITI OF DENVER responded

hbg1023 - Thank you for your loyalty! We’re delighted to hear Clark has consistently provided you with great experiences here at INFINITI OF DENVER. We truly appreciate your trust and look forward to serving you again.

September 08, 2025

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I brought my Infinity QX50 in for service because the side mirrors were not retracting properly. The service department was great and scheduled me in the next day. My advisor Clark kept me informed of p More

by papagranttom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 28, 2025

INFINITI OF DENVER responded

papagranttom - Thank you for sharing your experience and the 5-star rating! We’re glad we could quickly get your QX50 scheduled and taken care of. It’s wonderful to hear that Clark kept you informed throughout the visit and that our team resolved both the mirror issue and the tire pressure warning while you waited. We truly appreciate your trust in INFINITI OF DENVER and look forward to assisting you again anytime you need us.

September 01, 2025

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Employee Rating

Everything was just great: from the time I arrived until the time I drove away! More

by pepxc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

INFINITI OF DENVER responded

Pepxc2 - Thank you for sharing your experience! We’re so glad everything was seamless from start to finish. At INFINITI OF DENVER, we strive to make every visit as smooth and enjoyable as the drive home. We truly appreciate your 5-star review and look forward to welcoming you back again.

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