Claude "Sparky" Sandage | Page 5

Always helpful! Keeps the customer informed.... Prices as quoted. Ordered need parts and notified me at set time! Keeps the customer informed.... Prices as quoted. Ordered need parts and notified me at set time! More

by THKSKEENE Verified Customer Verified Customer

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Very helpful and did a very good job . I am very happy with everybody that help me. I am very happy with everybody that help me. More

by jekillackey Verified Customer Verified Customer

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horrible. told that the truck I bought somewhere else had aftermarket rims put on but when I look at the vehicles on the lot they are the same. so now i can' told that the truck I bought somewhere else had aftermarket rims put on but when I look at the vehicles on the lot they are the same. so now i can't get them fixed. More

by sehartwell Verified Customer Verified Customer

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We have many service vehicles. Sparky is always willing to get my vans in even in short notice. Who is very helpful and is willing to go above and beyond to meet my needs. Sparky is always willing to get my vans in even in short notice. Who is very helpful and is willing to go above and beyond to meet my needs. More

by MIKE@TRICOUNTYLOCK.NET Verified Customer Verified Customer

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I feel it is a a great dealership very comfortable and the advisers are very friendly and knowledgeable about your vehicle the advisers are very friendly and knowledgeable about your vehicle More

by bonnyed2 Verified Customer Verified Customer

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They were very professional addressed all my problems. Parts were ordered and we will see how everything turns out. A++ for efforts so far. I have worked with Mike in the past and he was every bit of pr Parts were ordered and we will see how everything turns out. A++ for efforts so far. I have worked with Mike in the past and he was every bit of professional and got the job done! More

by Bill10 Verified Customer Verified Customer

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Bought my car here almost 11 years ago and had a fantastic experience. We have lived away for several years and recently moved back to the area so when my car needed to be serviced I called Flammer fantastic experience. We have lived away for several years and recently moved back to the area so when my car needed to be serviced I called Flammer right away. Taking your car in is never fun but this was as pleasant as it can be. Got a great loaner vehicle as we currently have only one family car and a toddler. Sara is a gem! She was so helpful in getting me set up with the loaner and updated me throughout the next day as they were diagnosing my car. That communication was very appreciated and I will definitely be back if another issue arises! More

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Service personal not very helpful. Had an appointment to have service to correct a warning on my 2014 F250 Super Duty. Flammer Ford pushed it out 10 days??. I was able to get my Truck serviced @ Elder Ford have service to correct a warning on my 2014 F250 Super Duty. Flammer Ford pushed it out 10 days??. I was able to get my Truck serviced @ Elder Ford that same afternoon without a prior appointment. I ultimately purchased a new F250 Super Duty from Elder Ford. Service is 20 miles further to travel but at least they know how to service my truck More

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Mark is delight to do business with ,he knows his ford products thoroughly. My third from Mark in four months. I'd recommend him to all. products thoroughly. My third from Mark in four months. I'd recommend him to all. More

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my vehicle was dropped off there for 3 months, finally diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just had replaced by another shop was bad and I had to replace it again. 3 days later it was back for the 3rd time with the same unresolved issue, got a VM that the truck is running fine and "there's nothing else we can do". They have been "attempting" to fix the same ongoing problem since the beginning of October, 4 months later and $2600 later the problem is still unresolved and I'm expected to pick up a vehicle just to bring it back as I have done twice before. Nobody other than the service writer has reached out to me or discussed the issue, I have also tried speaking with the service manager and GM and got nowhere, they were both extremely defensive and all they seem to care about is their reviews, I'm sure they are both aware that the vehicle is there a third time for the same issue. I provided a very detailed list as to all the repairs that have been done since I purchased the vehicle and nobody has paid any attention it it. More

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