Clayton and the team were very helpful in getting my
Civic Si serviced. I was even dropped off home and picked up when my vehicle was ready. The only improvement I can see is the wait time. 2 hours for
Civic Si serviced. I was even dropped off home and picked up when my vehicle was ready. The only improvement I can see is the wait time. 2 hours for an oil change and tire rotation seemed a lot for someone who had an appointment. Other than that, thank you.
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by Gio31Berdejogallegos
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Young man who drove the shuttle that morning
Apr 30, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you for your feedback! We're glad to hear that Clayton and our team provided helpful service. We'll definitely take your comments about wait times into consideration to improve our service efficiency.
He really shows concerned for his customers, very detail
Orientated, trustworthy his customer service is fantastic! If there’s a problem, he contacts you right away makes you aware of it and basically takes
Orientated, trustworthy his customer service is fantastic! If there’s a problem, he contacts you right away makes you aware of it and basically takes real good care of not only his customers but the cars that he Responsible making sure that everything is done properly I couldn’t ask for a better service rep!
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by Do not have one
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you so much for your kind words! We're thrilled to hear about your positive experience and appreciate your trust in us. We're committed to providing excellent customer service and ensuring that your car is well taken care of.
I have been coming to the Honda Superstore for
probably 20 years and have never been disappointed with the service .
probably 20 years and have never been disappointed with the service .
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by Miepvt
Verified Customer
Verified Customer
Apr 12, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you so much for your loyalty and kind words! We're honored to have been your trusted choice for two decades, and we look forward to continuing to provide you with exceptional service.
They replaced my battery.
It was a quick and very efficient service. I recently visited Norm Reeves dealership to have my car battery replaced, and I must say, the experience
It was a quick and very efficient service. I recently visited Norm Reeves dealership to have my car battery replaced, and I must say, the experience was fantastic. From the moment I arrived, the staff at Norm Reeves was incredibly friendly and attentive. They efficiently diagnosed the issue and promptly replaced the battery, saving me valuable time. Moreover, the quality of the service was top-notch, ensuring my vehicle runs smoothly once again. I highly recommend Norm Reeves for their excellent customer service and expertise in automotive care.
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by diani910112
Verified Customer
Verified Customer
Other Employees Tagged:
Clayton Einck
Apr 03, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you for choosing Norm Reeves for your battery replacement! We're thrilled to hear about your fantastic experience and appreciate your recommendation. We're always here to provide efficient and top-notch service for all your automotive needs.
Wrong diagnosis for my car in previous services.
I am not sure that it's intentional? It would waste me a lot of money if I listened to them.
I am not sure that it's intentional? It would waste me a lot of money if I listened to them.
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by JVU
Verified Customer
Verified Customer
Other Employees Tagged:
Clayton Einck
Apr 01, 2024 -
Norm Reeves Honda Superstore - Huntington responded
I assure you that any misdiagnosis was not intentional. We take pride in properly diagnosing all of our guests’ vehicles and we take ownership when we don’t. If you would like to discuss your experience further, please contact me at 714-861-4200. Sincerely. -Paul Conant
Very attentive, not pushy, providing us with the best
salesman. Treated my young daughter, the driver/owner of the car with respect, answering all her questions with patience.
salesman. Treated my young daughter, the driver/owner of the car with respect, answering all her questions with patience.
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by Jaimenmartin06
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Awesome to read about experiences like yours. Thank you, truly, for the awesome feedback!
My experience was AMAZING.
Great service as usual. Great crew members, I took a look at the new cars also
Great service as usual. Great crew members, I took a look at the new cars also
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by Jaronmnelson
Verified Customer
Verified Customer
Other Employees Tagged:
Clayton Einck
Mar 26, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you for your kind words! We're thrilled to hear you had an amazing experience with us. Our team is always here to assist you with any automotive needs.
Great experience.
Service writer was professional and courteous. Kept me informed the whole time. Will definitely return.
Service writer was professional and courteous. Kept me informed the whole time. Will definitely return.
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by mattyjoe
Verified Customer
Verified Customer
Other Employees Tagged:
Clayton Einck
Mar 19, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with professional and courteous service. We look forward to welcoming you back in the future!
very good, Hans, my service tech did a great job on the
work he did. Clayton was very professional.
work he did. Clayton was very professional.
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by Jdrost
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you for sharing your positive experience! We're thrilled to hear that Hans and Clayton provided excellent service. We appreciate your support and look forward to serving you again in the future.
Very good and friendly.
Easy to schedule appointments with and kept me up to date with everything.
Easy to schedule appointments with and kept me up to date with everything.
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by Abcdef
Verified Customer
Verified Customer
Other Employees Tagged:
Clayton Einck
Mar 06, 2024 -
Norm Reeves Honda Superstore - Huntington responded
Thank you for your positive feedback! We're glad to hear that you found our service to be very good and friendly, and that scheduling appointments was easy. We appreciate your business and hope to serve you again in the future.