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Clayton Einck

Overview Reviews (398) Inventory (260)

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Clayton Einck

Clayton Einck | Page 34

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

398 Reviews

Overview Reviews (398) Inventory (260)

4.9

398 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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398 Reviews of Clayton Einck

February 13, 2024

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Employee Rating

Ivette was prompt, efficient, kind, and personable. She is all that would be great in dealing with customers. She is all that would be great in dealing with customers. More

by Dianereagan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivette Rodriguez

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Feb 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your glowing review of Ivette! We're thrilled to hear about your positive experience and how she exceeded your expectations. We'll be sure to pass on your kind words to her.

February 11, 2024

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Employee Rating

Great. They fixed what I needed in a timely matter. I will come back in the future. They fixed what I needed in a timely matter. I will come back in the future. More

by Gibsontomc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing us for your automotive needs! We're delighted to hear that we could assist you promptly. Looking forward to welcoming you back for any future services or purchases.

February 09, 2024

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Employee Rating

Great customer service Easy to work with and very thorough Car was ready when requested thorough Car was ready when requested More

by ryamasaki

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We sincerely apologize for any inconvenience you experienced. Your feedback is important to us, and we'll work diligently to address the issue. Thank you for bringing it to our attention.

February 04, 2024

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Employee Rating

Fast efficient service. Great staff interaction. Thanks!! I feel confident in the level of service that is always provided by Norm Reeves. Thanks. Great staff interaction. Thanks!! I feel confident in the level of service that is always provided by Norm Reeves. Thanks. More

by esigndesign

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and for choosing Norm Reeves! We appreciate your trust in us and look forward to serving you again in the future.

February 02, 2024

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Employee Rating

Always good fast service! I had service in early January which was excellent. Then three weeks later the started making a noise that I had never heard in 13 years. They checke I had service in early January which was excellent. Then three weeks later the started making a noise that I had never heard in 13 years. They checked it and discovered the alternator was the problem and they replaced it quickly for me. More

by Wayne

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your positive feedback on our fast and excellent service in early January. We're sorry to hear about the recent noise issue, and we're glad we could swiftly address it by replacing the alternator. Thank you for your continued trust in our dealership.

February 02, 2024

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Employee Rating

Awesome Can't - Say enough about how awesome they are and how refreshing the bathroom smelt how refreshing the bathroom smelt More

by Josephjakel

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear about your positive experience at our dealership.

February 02, 2024

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Employee Rating

Very quick check-in. Comfortable waiting room. Finished in reasonable time. Clayton was very polite and friendly. Comfortable waiting room. Finished in reasonable time. Clayton was very polite and friendly. More

by Ygpkotwf

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding our quick check-in process, comfortable waiting room, and Clayton's polite and friendly service. We strive to provide excellent customer experiences, and we look forward to serving you again in the future.

January 31, 2024

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Employee Rating

Did job requested, took longer than originally suggested but was satisfied. Will come back again but was satisfied. Will come back again More

by New2me2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We appreciate your understanding and are glad to hear you were ultimately satisfied. We look forward to serving you again in the future.

January 30, 2024

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Employee Rating

From purchasing my vehicle to having it serviced, always a great experience. Norm Reeves is fantastic. a great experience. Norm Reeves is fantastic. More

by Shereedionne

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Feb 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience both during the purchase and service of your vehicle. We appreciate your trust in Norm Reeves and look forward to serving you again in the future. Safe travels!

January 24, 2024

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Employee Rating

Everyone was helpful. Explain the services and let me know about up coming service. Clayton looked into the fuel pump recall and would keep me posted on when the part is a Explain the services and let me know about up coming service. Clayton looked into the fuel pump recall and would keep me posted on when the part is available More

by Aldoruiz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Jan 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're glad to hear our team provided helpful service. Clayton is on top of the fuel pump recall, and we'll keep you updated on the availability of the part. We appreciate your trust in us!

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