Clayton Prescott | Page 20

I was well taken care of I knew what they were doing and I liked the video text. Everyone was very nice and the facility was clean and welcoming. I was able to work while I wa I knew what they were doing and I liked the video text. Everyone was very nice and the facility was clean and welcoming. I was able to work while I waited. More

by aahervey Verified Customer Verified Customer

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In for Recall fixes Had to come in for recalls. Was in the week prior and they didn't even mention I had two recalls on my vehicle. Had to come back the following week. Had to come in for recalls. Was in the week prior and they didn't even mention I had two recalls on my vehicle. Had to come back the following week. Acura did their inspection, like always. Was told a week ago when I came in that my tires were legally bald and needed to be immediately replaced. When I came in this week and got my point inspection, they were no longer legally bald and just needed to be watched. Interesting. Not very satisfied with this dealership. More

by SJLWILLIS Verified Customer Verified Customer

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Unbelievable. I am a new fan/customer Your team at this location is outstanding. The manager went above and beyond by responding to a distress call in the evening, after he was home. I was Your team at this location is outstanding. The manager went above and beyond by responding to a distress call in the evening, after he was home. I was upset because I thought something had gone wrong with an earlier repair. He remained patient and helpful. He even tried to walk me through possible solutions before determining that The car needed to be brought in. The next morning he sent someone to help me jump my car. The tech was very patient and helpful. The manager had the loaner waiting and I was on my way with little to no missed time. he and the service advisor stayed in communication with me, and when I got my car back everything was fine. I am really impressed. I also own a Mercedes, and had stayed with that brand because of the customer service. Your Acura location surpassed Mercedes customer service. During my repair, our personal banker mentioned that he was looking for a new car and asked if we had recommendations. I told him Acura and to only go to your location. The manager’s name was Larry Jones. I have never been so impressed with a car dealership. He is great. The whole team was great. More

by Vnefertari Verified Customer Verified Customer

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Always a great experience. Fast & friendly! Always very friendly, professional and great service. The service team always provides top notch service and I always feel like my car is in good han Always very friendly, professional and great service. The service team always provides top notch service and I always feel like my car is in good hands. Acura Dublin strives to be a service leader and it shows. Thank you! More

by scbutsch Verified Customer Verified Customer

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Honest and trustworthy Service Service recommendations were fair and honest. In an environment of service providers taking liberties with less informed consumers, Acura Columbus pr Service recommendations were fair and honest. In an environment of service providers taking liberties with less informed consumers, Acura Columbus presented sufficient information on things that needed to be done and those that were not yet necessary. Kudos. More

by greg.estell Verified Customer Verified Customer

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Awesome job! It was my first time here and they made me feel so comfortable and got the work done to my car very timely. Will definitely be coming back! It was my first time here and they made me feel so comfortable and got the work done to my car very timely. Will definitely be coming back! More

by crystalestahl Verified Customer Verified Customer

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Perfection Both Clayton and Chris were excellent! Got my car in and out in a timely manner. Couldn't be more pleased with my experience. Best Acura dealer around Both Clayton and Chris were excellent! Got my car in and out in a timely manner. Couldn't be more pleased with my experience. Best Acura dealer around! More

by d94jimenez Verified Customer Verified Customer

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Professional service Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly appreciated. More

by beco003 Verified Customer Verified Customer

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checking out noise when turning Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shop Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shopping for a new car. More

by ARTHURBER2003 Verified Customer Verified Customer

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Service as it should be ! Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of colu Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of columbus gave me both ! Great people , service , at a very reasonable price ! Thanks so much . Brian cooper More

by BRIANCOOPER47 Verified Customer Verified Customer

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