Clayton Prescott | Page 21

Excellent Salesperson and experience Dwayne T. was great to work with from initial automobile overview to purchase! Dwayne was very informative and supportive of making sure I understood Dwayne T. was great to work with from initial automobile overview to purchase! Dwayne was very informative and supportive of making sure I understood the new RDX and received the best deal in town on the purchase. Dwayne worked with management to match competitor pricing on my new vehicle and trade-in. I would definitely recommend Dwayne to my friends, family and anyone interested in a new or used automobile purchase at Acura of Columbus! More

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Great service I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and didn’t treat me well. So I took it to Acura of Columbus, they gave me a loaner and asked if they could keep my vehicle for multiple days. Turns out there was a faulty electrical switch causing my battery to drain. They took the time to figure out my problem instead of dismissing me as the other place did and I appreciated the thoughtfulness. I won’t go anywhere else. The whole staff is great, courteous and they really care about getting the job done right More

by kharris5 Verified Customer Verified Customer

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Was quick and very much appreciated The part needed was there and installed quickly and a car wash! Who wouldn't love that? The wifi is a plus also. Makes time go faster The part needed was there and installed quickly and a car wash! Who wouldn't love that? The wifi is a plus also. Makes time go faster More

by NMTORGERSON Verified Customer Verified Customer

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Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch of extra things fixed that i did not actually need to but instead they were honest and told me the truth about what i needed and i only had to pay a standard fee for everything More

by mergler.josh Verified Customer Verified Customer

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our experience of buying a new Acura RDX Stopped by to look at what Acura had to offer in the RDX model, after meeting salesman Francesco Gregory we test drove one and preceded to purchase. T Stopped by to look at what Acura had to offer in the RDX model, after meeting salesman Francesco Gregory we test drove one and preceded to purchase. The purchase experience of the unit was overall an enjoyable one as Francesco along with Brian Milliser kept it light and fun. Disappointing part of the new purchase was when we drove home that evening at 10:30 (101 miles in the dark of course), I noticed the RDX had no taillights which required I return to the dealership at 7:15 the next morning for repairs, which the problem turned out to be a missing fuse.?.?.? With regards to my service experience to repair this issue; I couldn't be more please or satisfied as Jim Cruishank handled the issue with the utmost concern for the gravity of the issue and quickly got me in a loaner car and on my return at 10am he had the RDX refueled and ready for the road, to that, many thanks Jim! In closing; my wife and I have purchased a lot of new vehicles over the years and can honestly say this purchasing experience at Acura of Columbus was overall very pleasant and enjoyable, thank you Francesco, Brian, Ian, Clayton and Jim for making it that way. More

by john.sites Verified Customer Verified Customer

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Excellent experience! From the moment I pulled into the service que until pickup, all staff were courteous, helpful, and competent. The dealership provided a loaner vehicle From the moment I pulled into the service que until pickup, all staff were courteous, helpful, and competent. The dealership provided a loaner vehicle that allowed me to move throughout my busy day without delay and my car was fixed and ready same day. More

by LEANDARIX Verified Customer Verified Customer

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Efficient and Quick Service Went in for a diagnostic for my keyless remote slot mechanism, and the issue was quickly diagnosed. Parts were ordered, the repair appointment was mad Went in for a diagnostic for my keyless remote slot mechanism, and the issue was quickly diagnosed. Parts were ordered, the repair appointment was made with ease, and they loaned me a great Acura the day the fast repair was done. Overall, from diagnostic to repair, everything went very smoothly. Thank you. More

by AHIDAKA Verified Customer Verified Customer

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Friendly service Always appreciate the friendly service from everyone. Chris D. goes out of his way to explain the details and keep you posted in the status. Price q Always appreciate the friendly service from everyone. Chris D. goes out of his way to explain the details and keep you posted in the status. Price quotes are on the mark. The service has kept my Acura RDX running well. More

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Service Work Contacted dealer for price concerning placement work. No one seem to know how much the work would cost, was transferred from extension to extension, Contacted dealer for price concerning placement work. No one seem to know how much the work would cost, was transferred from extension to extension, finally received a answer after several attempts . Also called, had to rescheduled appointment, came in for service, was not on the list for the rescheduled day. Very thankful for Clayton Prescott for working me in the schedule for that day. Very professional employee. More

by safetyman Verified Customer Verified Customer

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Quick and Easy My A1 reminder came on in my RDX as well as my tire pressure light. I had a busy week ahead of me but I was able to make an appointment on line for th My A1 reminder came on in my RDX as well as my tire pressure light. I had a busy week ahead of me but I was able to make an appointment on line for the same day to get the oil change/tire rotation and filter changes done. The whole service took less than an hour and I was able to check one more item off my to do list. #SaveTheCrew More

by semurray9 Verified Customer Verified Customer

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