Cody Adams | Page 12

Michael went absolutely above and beyond for my family. Let me start by saying we first popped into the dealer 30 minutes prior to closing time on 01/12/2021 to check out a Certified 4Runner Limited. Min Let me start by saying we first popped into the dealer 30 minutes prior to closing time on 01/12/2021 to check out a Certified 4Runner Limited. Mind you, for the past week our family had been car shopping and test driving vehicles almost every day. Let’s be honest, buying a car can be an ABSOLUTE headache. He was more than happy to pull the car up and let us take it for a spin. After taking it for a test drive I wanted to get some numbers, there was nothing but absolute patience coming from MJ even though it was about time for everyone to start packing up for the day. Jokingly, I said “what kind of numbers for a new one?” At the time it was a joke, but so glad he took a serious angle. I just left the dealer (01/13/2021) with a brand new 2021 4Runner Limited. Between Michael’s absolute professionalism, his experience in the industry, his kindness, patience, and his absolute willingness to cater to his customer; I can say with absolute certainty that this has been my most pleasant car buying experience. I would recommend Michael Joh and the whole Suburban Toyota of Farmington Hills team to my closest friends and family. They will earn my business over and over again! More

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Olivia Wheelock and Suburban Toyota managers did an outstanding job helping my wife Tada and I find just the car I had hoped for, even the color I wanted the most. Olivia and Cody, her manager on duty outstanding job helping my wife Tada and I find just the car I had hoped for, even the color I wanted the most. Olivia and Cody, her manager on duty while I was there answered my wife's persistent and pointed questions with poise and professionalism. Both of us came away from the experience with great confidence that we have purchased a great car (2018 Camry LE Hybrid) for a fair price based on considerable research my wife did online. Bravo Olivia, Cody, and Mike for a job well done!!!! Keith and Tada Gunter More

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I have driven a Toyota Prius for the past 10 years and have worked with 4 different Toyota dealerships. Suburban of Farmington Hills was by far the best experience. I wanted a Rav 4 XSE in pearl white whi have worked with 4 different Toyota dealerships. Suburban of Farmington Hills was by far the best experience. I wanted a Rav 4 XSE in pearl white which turned out to be a difficult vehicle to find. However ,Alex and Cody did not give up and found the perfect car for me. The building is clean a esthetically pleasing and everyone I came into contact with were friendly and very professional. Highly recommend! More

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The whole team at Suburban Toyota made my purchase process great. Everyone was upfront, honest and transparent right from the beginning. Communication was absolutely great and I will absolutely be ref process great. Everyone was upfront, honest and transparent right from the beginning. Communication was absolutely great and I will absolutely be referring and returning business there. Joe’s product knowledge on the vehicles was extremely helpful in making a decision on the right vehicle. Robert and Cody were very patient with me through the whole process (and I made it a long process). Zach was great letting me know my options in my lease coverages and never tried to push anything on me I did not need. Can’t say enough good things about the place and the people. Thank you, guys! More

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Dealership was very clean & laid out nicely. Personnel Dealership was very clean & laid out nicely. Personnel was helpful & informed but not pushy. It was a pleasure to do business here. We will retur Dealership was very clean & laid out nicely. Personnel was helpful & informed but not pushy. It was a pleasure to do business here. We will return to do business here! More

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I enjoyed what was probably the easiest, most straight forward, fast & simple car trade-in & new car buying experience ever. I definitely recommend this dealership if you’re looking for a Toyota and an h forward, fast & simple car trade-in & new car buying experience ever. I definitely recommend this dealership if you’re looking for a Toyota and an honest deal. Anthony More

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Abdul was excellent! Had tons of product knowledge and showed us several different vehicle options within our budget. Cody was also wonderful in expediting the credit approval process. showed us several different vehicle options within our budget. Cody was also wonderful in expediting the credit approval process. More

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Wow! what an AMAZING and EASY experience I just had purchasing my SUV from the team at this dealership. So! helpful and friendly, it's like if Batman and Oprah had a baby and named it Suburban Toyota o purchasing my SUV from the team at this dealership. So! helpful and friendly, it's like if Batman and Oprah had a baby and named it Suburban Toyota of Farmington Hills. The attention to detail, the friendly and COVID safe environment along with the transparency made me happy walking out with my new SUV. I never thought I would be able to drive a vehicle this nice but with the rate this team got me on my loan and my trade in value; I was able to buy it with comfort and finally put a down payment on a trip to Disney world for my family, unfortunately when I told my kids about Disney, they said No thanks! Take us back to Suburban Toyota of Farmington Hills! The amount of confidence that team has given me with my new ride has already changed things in the past 24 hours, a little pep in my step and nothing stopping me now! I think after 34 years I'm finally starting to grow a beard this morning, and that promotion at work, after they see me in this new beast, Call it mine! The only thing I regret about my experience was not being able to invite Don, Zach and Cody to Thanksgiving this week because of COVID. Next year when this pandemic is over, that invite is being sent. Thanks again to my forever dealership and new friends at the Suburban Toyota of Farmington Hills. You guys rock! -Mike More

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Worked with Don for months while I waited for my 2021 Supra to arrive. He always answered all my insane messages and I had a lot. He made the process quick and easy. I paid cash and the total was given Supra to arrive. He always answered all my insane messages and I had a lot. He made the process quick and easy. I paid cash and the total was given to me before I picked up the car which made it easier to get a bank check. I had a VIN early on so I had insurance set up. He explained the car in detail, was always interested in my concerns/questions, etc. he even let me test drive a Supra when they were not allowing test drives. Don, was fun to work with and I Would recommend him to anyone. The mgt and finance dept was very pleasurable to, work with as well. More

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Great Experience With Michael Joh, James Gerrard and Zach Lukenbill Thank you so much for a great deal on RAV4 Hybrid And Super Quick Transaction Lukenbill Thank you so much for a great deal on RAV4 Hybrid And Super Quick Transaction More

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