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375 Reviews of Cody Johnson
March 27, 2023
No appointment required for my service, I waited at dealership and work was performed promptly. Good communications provided from service department and overall great service provided by dealership. dealership and work was performed promptly. Good communications provided from service department and overall great service provided by dealership. More
by MLT8
Verified Customer
March 14, 2023
Wonderful and fast service. No complaints. Always a welcome waiting area with nice snacks and beverages. Thanks. Excellent service No complaints. Always a welcome waiting area with nice snacks and beverages. Thanks. Excellent service More
by sarahwyeth
Other Employees Tagged: Alexander Henderson
March 12, 2023
Service was on time and very professional (as usual). No surprises. Tire prices were very competitive, too! :) No surprises. Tire prices were very competitive, too! :) More
by jandksewell
Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, Scott Polito
March 08, 2023
My preferred service representative is Cody. He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealers He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealership around 10am. I called every hour and couldn’t get anyone to call me back and acknowledge they had my car or to provide a time frame. Finally at 2pm I received a text that my car had been inspected, which I quickly approved the suggestions and still my car wasn’t ready until 5pm. 7 hrs for two tire changes and rotation seems excessive but maybe it was just a super busy day there and they didn’t have time for unscheduled appointments. However, I don’t understand/appreciate the lack of communication all day and I know if the service people were my in situation they wouldn’t appreciate it either. The service representative was gone at 5:30 when I arrived because “he had a dentist appointment.” That is what I was told by the representative there that ran my credit card and gave me the inspection report. All in all I still like this service center I just prefer to work with Cody if possible. He’s the man. More
by katiekelly26
Other Employees Tagged: Nick Covino
February 10, 2023
Service at Jackson Acura is always friendly and honest. That’s why I make the 1.5 hour drive to get there each time! No matter what the issue, they never disappoint. That’s why I make the 1.5 hour drive to get there each time! No matter what the issue, they never disappoint. More
by Diana
February 07, 2023
Friendly staff, great service, pleasant environment. I love the customer offices, makes it easy to work remotely. I love the customer offices, makes it easy to work remotely. More
by Lex23
Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden
February 06, 2023
Wife went in for a simple oil change with an appointment, took over an hour, so she went to ask Cody how much longer, because people that came after her, had already gotten their cars. Cody, was clearly in a took over an hour, so she went to ask Cody how much longer, because people that came after her, had already gotten their cars. Cody, was clearly in a bad mood and stressed already, got super defensive and was ultra disrespectful towards my wife because he couldn't answer the question and she called him out on it. I tried to step in and diffuse the situation, instead he got even angrier and told us to leave and never come back. Yes Cody, that is how you treat customers that have bought multiple cars from Jackson Acura and takes them there to get serviced, great job Cody! Keep up the great work! More
by Gocanes
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