Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 21

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
369 Reviews
4.7

369 Reviews

Write a Review

369 Reviews of Cody Johnson

February 17, 2023

Dealership Rating
Employee Rating

Good service. The last Service Writer I had was very professional. Feel comfortable taking my vehicle here More

by KSKRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 10, 2023

Dealership Rating
Employee Rating

Service at Jackson Acura is always friendly and honest. That’s why I make the 1.5 hour drive to get there each time! No matter what the issue, they never disappoint. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Jackson Acura responded

Diana, Thank you for your continuing business and this excellent review. We're happy to hear our team was able to serve you again and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 07, 2023

Dealership Rating
Employee Rating

Friendly staff, great service, pleasant environment. I love the customer offices, makes it easy to work remotely. More

by Lex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Feb 08, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2023

Dealership Rating
Employee Rating

Wife went in for a simple oil change with an appointment, took over an hour, so she went to ask Cody how much longer, because people that came after her, had already gotten their cars. Cody, was clearly in a More

by Gocanes
Recommend Dealer
No
Feb 08, 2023

Jackson Acura responded

Mr. McNeil, Thank you for discussing your and your wife’s recent visit to our Service Department with Rodney Jones, our Service Manager. And thank you for accepting our apology. If you feel you want to discuss this visit further, please don’t hesitate to contact Rodney at (770) 650-4000. We hope to see you again in the future.

February 04, 2023

Dealership Rating
Employee Rating

Very poor service by technicians. Wasted nearly 2 hours of my time doing nothing. If they don't like getting simple jobs that should take 5 minutes, go work at another location. More

by dhendrickson45
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Technicians

Feb 13, 2023

Jackson Acura responded

Hello, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

February 04, 2023

Dealership Rating
Employee Rating

They would not diagnose my vehicle issue until I pay $170. I have been going to this place for last 9 yrs. More

by harijoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2023

Jackson Acura responded

Our Service Department reported: "The client wanted us the check his vehicle for free, after repairs were performed elsewhere. We would have had to take suspension components apart to find his issue/noise. A diagnosis charge is standard for what he wanted us to do." If you would like to further discuss this, please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

February 04, 2023

Dealership Rating
Employee Rating

Great service, I was in and out and did not have to wait too long More

by STRAUGHANBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, Scott Polito

Feb 06, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2023

Dealership Rating
Employee Rating

Nice and knowledgeable people, quick and easy service easy access reasonable price for retail or wholesale More

by Cars4lessga LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Feb 02, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 31, 2023

Dealership Rating
Employee Rating

Great customer service at every level! The staff makes it a point to acknowledge you and they are very professional and knowledgeable, Great service all around! Pleasure working with Cody More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Jackson Acura responded

Crystal, Thank you for your business and this review. We're happy to hear Cody and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 31, 2023

Dealership Rating
Employee Rating

Cody did good job and taking care of vehicle issue and addressed and service specialist checked as well More

by no2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody and our team were able to help, and we hope to see you again!

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