Cody Johnson | Page 20

Sales and service teams are great! Very pleased with the service in general at Jackson Acura Very pleased with the service in general at Jackson Acura More

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Very good service and checked all things out on my car, Happy with them,will recommend Happy with them,will recommend More

by mcorson38 Verified Customer Verified Customer

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Please check and ask what I emailed the service manager about how overall the service isn’t the same anymore. As a result, we might potentially doing business with the dealership after 15 years. We bought about how overall the service isn’t the same anymore. As a result, we might potentially doing business with the dealership after 15 years. We bought our vehicle new from you as well. More

by ukashanuru Verified Customer Verified Customer

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This visit was for a recall, and I was taken care immediately. Good coffee, sny immediately. Good coffee, sny More

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No appointment required for my service, I waited at dealership and work was performed promptly. Good communications provided from service department and overall great service provided by dealership. dealership and work was performed promptly. Good communications provided from service department and overall great service provided by dealership. More

by MLT8 Verified Customer Verified Customer

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The staff at the service center are knowledgeable and prompt. Definitely check them out for your service and parts needs! prompt. Definitely check them out for your service and parts needs! More

by acura-mdx-owner Verified Customer Verified Customer

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Wonderful and fast service. No complaints. Always a welcome waiting area with nice snacks and beverages. Thanks. Excellent service No complaints. Always a welcome waiting area with nice snacks and beverages. Thanks. Excellent service More

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Service was on time and very professional (as usual). No surprises. Tire prices were very competitive, too! :) No surprises. Tire prices were very competitive, too! :) More

by jandksewell Verified Customer Verified Customer

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My preferred service representative is Cody. He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealers He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealership around 10am. I called every hour and couldn’t get anyone to call me back and acknowledge they had my car or to provide a time frame. Finally at 2pm I received a text that my car had been inspected, which I quickly approved the suggestions and still my car wasn’t ready until 5pm. 7 hrs for two tire changes and rotation seems excessive but maybe it was just a super busy day there and they didn’t have time for unscheduled appointments. However, I don’t understand/appreciate the lack of communication all day and I know if the service people were my in situation they wouldn’t appreciate it either. The service representative was gone at 5:30 when I arrived because “he had a dentist appointment.” That is what I was told by the representative there that ran my credit card and gave me the inspection report. All in all I still like this service center I just prefer to work with Cody if possible. He’s the man. More

by katiekelly26 Verified Customer Verified Customer

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This is a very modern facility. I like how the service garage is in plain view!!!! I like how the service garage is in plain view!!!! More

by jamalbhooks Verified Customer Verified Customer

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