It’s closer to a spa experience for the car instead of
visiting a garage or car dealer
visiting a garage or car dealer
More
by Anthony
Verified Customer
Verified Customer
Oct 02, 2022 -
Jackson Acura responded
Anthony, We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I was extremely disappointed in the service I received.
Having never used Jackson Acura before, I thought I would give them a try because they are closer to my work, but boy was that a mistake. Cody was ve
Having never used Jackson Acura before, I thought I would give them a try because they are closer to my work, but boy was that a mistake. Cody was very rude and made it evident my business was not wanted. I’ll be heading back to Ed Voyles Acura for all of my future car needs.
More
by Lee Fain
Oct 12, 2022 -
Jackson Acura responded
Lee, Here at Jackson Acura, we are committed to providing a pleasant experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. Thank you for talking with other members of our team, and for your business that resulted from that discussion. If you have any questions or would care to discuss this further, please contact Rodney Jones, our Service Manager, at (770) 650-4000.
It was easy to schedule an appointment and good service.
I was in and out quickly.
I was in and out quickly.
More
by Carlrush
Verified Customer
Verified Customer
Sep 27, 2022 -
Jackson Acura responded
It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!
There are hardly any service coupons or discounts at
Jackson acura. The service cost are comparatively higher than other acura dealers in Atlanta.
Jackson acura. The service cost are comparatively higher than other acura dealers in Atlanta.
More
by NV
Sep 24, 2022 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 3 Star experience, we strive to deliver an exceptional experience and we hope to see you again.
Very good service and very informative, courteous I will
always bring my car here to service thanks to the staff for always doing a great job.
always bring my car here to service thanks to the staff for always doing a great job.
More
by marjorielabon
Verified Customer
Verified Customer
Sep 24, 2022 -
Jackson Acura responded
Marjorie, It's great to hear that Cody and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!
Fast and friendly drop off, work was done on time and
ready for me in less than an hour. Highly recommend Cody.
ready for me in less than an hour. Highly recommend Cody.
More
by Jcarson
Verified Customer
Verified Customer
Sep 24, 2022 -
Jackson Acura responded
We are happy Cody and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very easy to work with
Don't mind the xtra drive to get
to them
to them
More
by felmic
Verified Customer
Verified Customer
Sep 22, 2022 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody was able to help, and we look forward to seeing you again!
Warranty repair took a while simply because the part
wasn't available - can't blame them for supply chain issues. Anyway, once the part was available the service was performed quickly and satisfactorily
wasn't available - can't blame them for supply chain issues. Anyway, once the part was available the service was performed quickly and satisfactorily.
More
by acura-mdx-owner
Verified Customer
Verified Customer
Sep 15, 2022 -
Jackson Acura responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Very quick to greet, polite, & friendly service advisor.
This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that
This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that our first servicing was free with our contract and that additional service work was included. When we picked up the car I asked if he had updated our servicing booklet & he said they no longer do that since it's in their system...however he wasn't sure if other dealers out of state could see that. I believe he was new 🙂 as they must since Carfax knows...
More
by lrothm01
Verified Customer
Verified Customer
Sep 10, 2022 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.
Received a 20 $ tire rotation I did not ask for bought
the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interva
the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interval that was not due nor was was my vehicle 4 wheel drive
More
by davidchristie0
Verified Customer
Verified Customer
Sep 15, 2022 -
Jackson Acura responded
Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.