Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 25

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
375 Reviews
4.7

375 Reviews

Write a Review

375 Reviews of Cody Johnson

September 30, 2022

Dealership Rating
Employee Rating

It’s closer to a spa experience for the car instead of visiting a garage or car dealer More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2022

Jackson Acura responded

Anthony, We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 28, 2022

Dealership Rating
Employee Rating

I was extremely disappointed in the service I received. Having never used Jackson Acura before, I thought I would give them a try because they are closer to my work, but boy was that a mistake. Cody was ve More

by Lee Fain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 12, 2022

Jackson Acura responded

Lee, Here at Jackson Acura, we are committed to providing a pleasant experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. Thank you for talking with other members of our team, and for your business that resulted from that discussion. If you have any questions or would care to discuss this further, please contact Rodney Jones, our Service Manager, at (770) 650-4000.

September 27, 2022

Dealership Rating
Employee Rating

It was easy to schedule an appointment and good service. I was in and out quickly. More

by Carlrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, Scott Polito

Sep 27, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

September 23, 2022

Dealership Rating
Employee Rating

There are hardly any service coupons or discounts at Jackson acura. The service cost are comparatively higher than other acura dealers in Atlanta. More

by NV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, Scott Polito

Sep 24, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 3 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 23, 2022

Dealership Rating
Employee Rating

Very good service and very informative, courteous I will always bring my car here to service thanks to the staff for always doing a great job. More

by marjorielabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2022

Jackson Acura responded

Marjorie, It's great to hear that Cody and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 22, 2022

Dealership Rating
Employee Rating

Fast and friendly drop off, work was done on time and ready for me in less than an hour. Highly recommend Cody. More

by Jcarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2022

Jackson Acura responded

We are happy Cody and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2022

Dealership Rating
Employee Rating

Very easy to work with Don't mind the xtra drive to get to them More

by felmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody was able to help, and we look forward to seeing you again!

September 15, 2022

Dealership Rating
Employee Rating

Warranty repair took a while simply because the part wasn't available - can't blame them for supply chain issues. Anyway, once the part was available the service was performed quickly and satisfactorily More

by acura-mdx-owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Sep 15, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 08, 2022

Dealership Rating
Employee Rating

Very quick to greet, polite, & friendly service advisor. This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that More

by lrothm01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 06, 2022

Dealership Rating
Employee Rating

Received a 20 $ tire rotation I did not ask for bought the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interva More

by davidchristie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Covino

Sep 15, 2022

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

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