Cody Salem
Cody Salem at Tony Serra Nissan

Cody Salem | Page 7

Sales Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.4
101 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.4

101 Reviews

Write a Review

101 Reviews of Cody Salem

July 20, 2025

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Employee Rating

I was very satisfied with Everything at Tony Serra Nissan. I would recommend anyone to go and buy a vehicle from Tony Serra Nissan. More

by balkidtam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Szelag , Auburn Waldrop

Jul 21, 2025

Tony Serra Nissan responded

That’s fantastic to hear! Thank you so much for the kind words and recommendation. We work hard every day at Tony Serra Nissan in Cullman to make sure every customer feels exactly the way you do. Enjoy your vehicle, and we’ll be ready to help whenever you’re ready for your next ride!

July 18, 2025

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the worst ever car dealership, one lie is not enough. they can pile the crap higher than anyone else I ever heard of. after the deal comes you meant nothing to them. the car ran hot they will not fix it More

by stan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matteo Pensa, Cy Sisson

Jul 21, 2025

Tony Serra Nissan responded

Hi Stan, We’re sorry to hear about the stress you’ve mentioned—your health matters, and we do respect that. But posting the same story over and over doesn’t turn it into something new (or true). We stand by the agreements that were signed, and no amount of copy‑and‑paste changes the facts. If venting online is helping, keep at it—but if you actually want to review your paperwork and talk solutions, our customer service ninja Maxine is ready at (256) 676‑2435. She’s great at real answers… and much less repetitive.

July 13, 2025

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We appreciate all the help we received in purchasing my sons new car.. thank you More

by Sonny0838
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Crider, Mona Hurst, Rebecca Locke, Susan Long, Matteo Pensa, Erica Rodenberry

Jul 21, 2025

Tony Serra Nissan responded

Thank you, Sonny! We’re thrilled to hear your son’s new car journey was a good one. Helping families like yours is exactly what we aim for every day at Tony Serra Nissan in Cullman. Enjoy every mile ahead—and we’re here whenever you need us again!

July 11, 2025

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I have never had a better experience than I did here! It was amazing having an entire team of people working together to make sure I got exactly what I wanted ! Madyzn and Cody were phenomenal!!!!! I can More

by amanda.davis32118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews , Madyzn !!

Jul 12, 2025

Tony Serra Nissan responded

Amanda, this is the kind of review that makes our whole team walk a little taller—Madyzn and Cody included! We’re thrilled you got exactly what you dreamed of. That’s how we do it at Tony Serra Nissan in Cullman—teamwork, zero stress, and all the right keys. Come see us anytime!

July 02, 2025

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They were very pleasant and aware of your situation of financial. Everyone welcome you to the dealership More

by gleniscampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Elijah Szelag , Michael Crider, Erica Rodenberry, Scott Stephens, Justin Studdard

Jul 12, 2025

Tony Serra Nissan responded

Gelnis, we don’t just sell cars—we read the room, too. Glad the team made you feel welcome and respected your situation. That’s how we do things at Tony Serra Nissan in Cullman—no pressure, just people helping people. Thanks for being part of it!

July 02, 2025

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Very good people, easy to work with,very professional and they do all they can to connect you with your perfect vehicle! What amazed me the most is they call you within a few days to ask you how you are liki More

by jillsmith0
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2025

Tony Serra Nissan responded

Jill, this review is practically a novel—and we’d read it twice! Huge shoutout to Zack for catching the vibe shift and making sure your Kicks ended up being the right fit (literally and emotionally). Trading down in size, but upgrading in peace of mind? That’s a solid move. And yeah, we call to check in—because we actually care, weird right? Thanks for trusting Tony Serra Nissan in Cullman. Enjoy the Kicks—and when you're ready for the sequel, you know where to find us.

June 30, 2025

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It not bad deal. It was easy to work thing out. I am have car in day. More

by jasontraywick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Michael Crider, Rebecca Locke, Reece Weissend

Jul 01, 2025

Tony Serra Nissan responded

Not bad at all—fast deal, smooth process, and keys in hand the next day? Sounds like a win to us! Thanks for choosing Tony Serra Nissan in Cullman—we’re glad we could get you rolling so quickly!

June 30, 2025

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I am being trreatened with collection by Matteo! The day after the purchase he want's more money! We agreed on a purchase price, signed all paperwork and finished the transaction. The following d More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matteo Pensa, Auburn Waldrop

Jul 01, 2025

Tony Serra Nissan responded

Hi Shane, We’ve seen some creative driving in our day—but trying to keep a rebate you didn’t qualify for takes a special kind of spin. We caught the error right away and kindly asked you to swing by and re-sign the deal properly. Instead, you doubled down, ignored the contract you already signed, a nd played the victim card—bold move. At Tony Serra Nissan in Cullman, we own our mistakes and fix them fast. But when someone tries to take advantage of an honest correction, we won’t pretend that’s normal. Cars are negotiable—character shouldn’t be.

Jul 02, 2025

Tony Serra Nissan responded

Shane, let’s not overcomplicate things. You signed a deal. We spotted an issue. We asked to fix it. Pretty normal stuff. Not exactly the plot twist you made it out to be. It’s kind of like walking out of a bank with extra cash, knowing it’s not yours, and then acting shocked when someone calls you back. We weren’t mad—we just figured the right thing’s still the right thing, even when it's inconvenient. We’ll keep doing business with clear contracts, straight talk, and the occasional reminder that integrity isn’t seasonal.

Jul 01, 2025

Shane responded

Your clearly listed online price, minus trade in, plus tax, title, and misc. fees equals exactly what I paid and financed. The following day your dealership told me to either bring in 2,500 dollars or resign at a higher payment. When I refused Matteo threatened to send the 2,500 to a collection agency. Either your clearly listed online price was false advertising, or someone from your dealership incompetently listed a wrong price. Neither of these options is something I am financially responsible for! I paid asking price, I didn't try and talk you down on the price even 1 dollar. You are trying to make me financially responsible for your discrepancy, then calling my character into question? Above you just mentioned at Tony Serra we own our mistakes; you need to reword that to we own our mistakes after we make the customer pay for it!

Jul 03, 2025

Shane responded

I can definitely see how facts and truths can overcomplicate the image your business is trying to pretend to have. I wasn't asked to fix your price discrepancy; I was told to either fix it or face collections If we are going to tell a story, lets at least make it a true one. I didn't walk out with anything extra, I walked out owing exactly what was discussed and agreed upon. I engaged in straight talk, have a clear contract, and am now appalled by the lack of integrity your dealership is displaying by trying to ask for more money after handshakes were made and contracts were signed.

June 26, 2025

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The salesman were great! My only complaints is the issue with swapping buyer and co-buyer and service not communicating with us about our headlight assembly, Nick, Brenton, C More

by stewartcassandra04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews , Brenton Marchese, Matteo Pensa, Nick Richards

June 21, 2025

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Very pleased with this dealership. They did everything they said they were going to do. Bought a used car and when we picked it up it looked like a brand new car. More

by careyrobert64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matteo Pensa, Nick Richards

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