Colby Burch | Page 9

Great Experience working with Herb Chambers Colby Ferreira provided us with an A++ experience. She was very professional and made our lease transaction go very smoothly. I highly recommend this Colby Ferreira provided us with an A++ experience. She was very professional and made our lease transaction go very smoothly. I highly recommend this dealership and working with Colby in sales! More

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Good service Excellent vehicle, the car sells itself. Top of the line in that class of vehicle among all. Vehicle suits my everyday usage. Overall experience was g Excellent vehicle, the car sells itself. Top of the line in that class of vehicle among all. Vehicle suits my everyday usage. Overall experience was good. More

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Smooth transaction Best experience at Herb Chambers Honda of Seekonk wonderful salespeople will recommend family and friends. I've been to other dealerships and the trea Best experience at Herb Chambers Honda of Seekonk wonderful salespeople will recommend family and friends. I've been to other dealerships and the treatment is totally different here wonderful staff More

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Great Car Buying Experience! Our visit to Herb Chambers was a great experience! I saw the vehicle online and showed interest. I was contacted shortly by a very professional cus Our visit to Herb Chambers was a great experience! I saw the vehicle online and showed interest. I was contacted shortly by a very professional customer service representative who set up an appointment for me within the hour! My salesperson, Colby was personable and very helpful, she even held my 4 month old Granddaughter while I signed papers. We felt like family at Herb Chambers. Overall, a wonderful car buying experience! More

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Recent purchase Have bought two cars from Herb Chambers in Seekonk and have been pleased with both sales and service end. Our most recent salesperson Colby Ferreira w Have bought two cars from Herb Chambers in Seekonk and have been pleased with both sales and service end. Our most recent salesperson Colby Ferreira was great to deal with from start to finish! More

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New Camry! Excellent service! Colby went above and beyond my expectations when she found me a new Camry. I went down to herb chambers after looking pick up a Ho Excellent service! Colby went above and beyond my expectations when she found me a new Camry. I went down to herb chambers after looking pick up a Honda I found on their competitor's website only to learn that their competitor could not sell the vehicle due to a recall in the airbag. Colby was nothing less than stellar walking me through the nearly mind boggling rows of vehicles to narrow it town to a couple choices. After a quick test drive and a few back and forth with myself she seamlessly sealed the deal and had me on my way in a brand new (for me) Toyota Camry! I look forward to the day my car gets passed on to my daughter and I can come back to see Colby and get a brand new car!! More

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Had a bad first experience but then was really taken care of Bought my original car here about 4 weeks ago. Did not have a very good experience, had some issues with the car (which was a certified used Civic). H Bought my original car here about 4 weeks ago. Did not have a very good experience, had some issues with the car (which was a certified used Civic). Had some issues with my original salesman and my first few interactions with service. I reached out to Honda about my concerns and frustrations via this page and was reached out to within the hour but one of the managers, Jose. They had my car in service at a time that was most convenient for me, I had the director of Service looking over my car. I was put in a loaner vehicle and was in and out. Still wasn't satisfied with my car once I got it back and was given the option to exchange the vehicle hassle-free which I utilized. Colby was my salesperson for the exchange. I'd recommend her to anyone. She was fantastic. Really patient, personable and knowledgeable. Between her, Jose and Thomas I really felt like I was a priority and was being taken care of. I was pretty nervous and she really was SO patient and empathic with me. Never once did I feel pressured or stressed out with her, which was my main problem with the first experience. She was great. (I even left something in my old car and she took it and personally is holding it at her desk until I can get there and get it... she could have just left there because it wasn't her problem... really shows that she cares) They got me in a different car, and while I had to put money down because I picked something a little more expensive, the process was relatively easy. Financing specialist was funny and really informative. When I left the first time I swore I would never go back, however, after this experience, I'm much more open to the idea of getting my next Honda at Herb Chambers. The second experience made me feel like a priority, like I was being taken seriously and my needs were important. My advice: if the salesperson you're working with isn't working for you... don't be afraid to speak up and ask for someone else... it made a world of difference for me. Thank you again to Colby, Jose and Thomas! More

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Awesome After many not so pleasant experiences at other dealerships Herb Chambers Honda of Seekonk made car buying fun. Colby was fantastic, friendly and comm After many not so pleasant experiences at other dealerships Herb Chambers Honda of Seekonk made car buying fun. Colby was fantastic, friendly and communication was fantastic. Bill in finance took the time to explain everything and Scott was great to deal with - Thank you !!! More

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Highly positive experience purchasing a new car. Though I had been planning on purchasing a 2015 Civic and had made preliminary inquiries before leaving for vacation, trouble with my 2002 Civic mad Though I had been planning on purchasing a 2015 Civic and had made preliminary inquiries before leaving for vacation, trouble with my 2002 Civic made it essential that I purchase a new car as soon as possible. Both Colby (from sales) and Tim (from service) made it possible for me to get a new vehicle the day after I returned from vacation. I want to commend them both, but especially Colby, the young woman who sold me the car. She was friendly, knowledgeable and highly professional. She was especially good at explaining the technological updates of the 2015, so very different from my older model. I felt the purchase price was fair and reasonable and no different from what it would have been if I had made the purchase a week later, as I had originally planned. I usually find purchasing a new car stressful - this would be my third Civic – but Colby made the experience pleasant and even enjoyable. I am very grateful to her and especially pleased to see a young woman doing well in what I consider a male dominated field. She is good at what she does, a "keeper" as I told the sales manager. More

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Buying at Herb Chambers in Seekonk Walking into the dealership and being met by Colby was what made my mind up that , this is where and from whom I will purchase my car. Colby has a Walking into the dealership and being met by Colby was what made my mind up that , this is where and from whom I will purchase my car. Colby has a great knowledge of the Honda products and most importantly how to treat people. She is a person of her word and does not waste your time. When she was able to answer all my questions and carry though on every word she said... I knew she was a great person to put my trust in. Buying my new 2015 CRV was a great experience and would surely recommend dealing with Colby when buying your next car.... Great Job Colby!!!!! More

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