Cole Craven
Cole Craven at Honda of Freehold

Cole Craven

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.9
1,965 Reviews
4.9

1,965 Reviews

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1965 Reviews of Cole Craven

October 13, 2025

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Employee Rating

I’ve been going to freehold Honda for several years now. I normally like to work with Cole Cravens. He’s terrific. He gets me in in a timely fashion and always tries to get me the best possible price. More

by naz1263
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Recommend Dealer
Yes

October 10, 2025

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My car was done as promised and on time. My service advisor was terrific and efficient. More

by RLAVINBB
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Recommend Dealer
Yes

October 08, 2025

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Cole is outstanding from start to finish. He provided professional, clear information and made the whole experience exceptional. I highly recommend him to everyone and hope he gets the recogn More

by Kas_nj
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Recommend Dealer
Yes
Oct 11, 2025

Honda of Freehold responded

Thank you for your feedback

October 07, 2025

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Cole is the best there is, from the moment I step in until the job is done. All information was given professionally and dealing with him was exceptional. Will recommend him to all my friends and hope t More

by Rcl128888
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

Oct 11, 2025

Honda of Freehold responded

Thank you for your feedback

October 06, 2025

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Excellent service. I get all my services done at this dealership. They do good work More

by MICKEY41064
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Recommend Dealer
Yes
Oct 11, 2025

Honda of Freehold responded

Thank you for your positive feedback

October 06, 2025

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Excellent service. I would use Honda for my repairs. The service team took good care of my vehicle More

by KHONIG3817
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

September 30, 2025

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Courteous staff, informative and always willing to help, Excellent service and fast turnaround. They always follow up on how you feel about their service. More

by LDAY827
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Recommend Dealer
Yes

September 29, 2025

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Service manager was able to accommodate me for an appointment immediately. The service department did a great job! More

by SADER.MERCY
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Recommend Dealer
Yes

September 29, 2025

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Arrived and immediately was greeted. Dealt with Cole and was sitting in the Waiting room in 5 minutes. More

by SPRINK696
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Recommend Dealer
Yes

September 29, 2025

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Employee Rating

I got a flat tire on my Honda passport. I went to the dealership to ask him to put a patch in the tire because it had a plug and they refused and I paid for the extra service. They told me More

by spiderb37
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Steve Mutchler

Sep 30, 2025

Honda of Freehold responded

Thank you for your feedback, and I'm truly sorry to hear about your recent experience. We understand how frustrating it must have been to deal with a flat tire, especially while out of state, and we apologize if our service didn’t meet your expectations. If something happens in the future please keep in mind that you do get 3 years or 36,000 miles of Roadside assistance. You can contact them and they will get you to the nearest dealer. The phone number is 866-864-5211 or you can always find it on the driver side window.

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