Cole Craven
Cole Craven at Honda of Freehold

Cole Craven | Page 199

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
2,018 Reviews
4.8

2,018 Reviews

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2018 Reviews of Cole Craven

October 18, 2020

Dealership Rating
Employee Rating

I came for the warranty recalls for my Honda Odyssey. The staff was very nice and helpful, highly recommended going here- they even gave me a loaner car More

by SERGEYA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2020

Dealership Rating
Employee Rating

You have great employees! However, I can't believe it takes 1 hour and 45 minutes for an oil change. The dealership can do better. More

by Froggydog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez

October 17, 2020

Dealership Rating
Employee Rating

My service guy was nice and professional. However the wait for just an oil change is way to long. I will be bring my car to my mechanic from now on. My brother will be bringing his Honda in for the first More

by GIAT39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 17, 2020

Dealership Rating
Employee Rating

From the second I walked in the door everyone was very helpful. My service representative Cole was professional and took the time to listen to my concerns. I left my car and was promised there would be a More

by ANNIE3
Recommend Dealer
Yes

October 17, 2020

Dealership Rating

Everyone was kind and accommodating. The defective part was replaced in a timely manner. The weather was miserable and Robert pulled up the car so I wouldn’t get wet More

by temabey47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Ramirez

October 17, 2020

Dealership Rating
Employee Rating

Cole’s service was excellent. He reviewed all my repair/service concerns in detail and provided me with assurance all would be completed as required and on a timely basis. My car was ready 20 minute More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes

October 17, 2020

Dealership Rating

! He was really nice and gave me a really good deal. I will be coming back for future service! Thank you so much for everything More

by JUSSETH18
Recommend Dealer
Yes

October 16, 2020

Dealership Rating

Everything was fine. They did the oil and filter change and washed the car. It took one and a half hours, which is a tad long. More

by ALBERTACLIPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Bringoli, Sal Hernandez

October 16, 2020

Dealership Rating
Employee Rating

Great service from a factory authorized Honda service center and done at a fair price !!! Came in for my 15K mile service and it was preformed without a hitch. 👍 More

by MARIEDAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 16, 2020

Dealership Rating
Employee Rating

Excellent service department. Highly recommended, dealing with Cole was quick and painless. Nope messing around, they do what they say and get it done quickly at that. More

by MHEGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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