Cole Craven | Page 198

Took my car in for service. Cole was great. Informed me of issues found in my car and was not pushy. He is a great example of good customer service, someone who really cares about the customer. And let's of issues found in my car and was not pushy. He is a great example of good customer service, someone who really cares about the customer. And let's the customer decide what to fix and what not to fix. More

by Nily Verified Customer Verified Customer

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As a new customer everyone treated me very well. The staff are very pleasant, knowledgeable and friendly. My CR-V was repaired on time as promised. This dealer was recommended to me by a salesman at Ame staff are very pleasant, knowledgeable and friendly. My CR-V was repaired on time as promised. This dealer was recommended to me by a salesman at American Ford and I can see why. More

by wjluberto Verified Customer Verified Customer

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Cole Craven inspected and suggested what was required in addition to the basic checks. I am happy with the service. Wait time could have been a little shorter. addition to the basic checks. I am happy with the service. Wait time could have been a little shorter. More

by SHRESHTA38 Verified Customer Verified Customer

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I came for the warranty recalls for my Honda Odyssey. The staff was very nice and helpful, highly recommended going here- they even gave me a loaner car staff was very nice and helpful, highly recommended going here- they even gave me a loaner car More

by SERGEYA68 Verified Customer Verified Customer

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You have great employees! However, I can't believe it takes 1 hour and 45 minutes for an oil change. The dealership can do better. takes 1 hour and 45 minutes for an oil change. The dealership can do better. More

by Froggydog1 Verified Customer Verified Customer

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My service guy was nice and professional. However the wait for just an oil change is way to long. I will be bring my car to my mechanic from now on. My brother will be bringing his Honda in for the first wait for just an oil change is way to long. I will be bring my car to my mechanic from now on. My brother will be bringing his Honda in for the first time for an oil change next week and if his wait is that long he also will not go back. More

by GIAT39 Verified Customer Verified Customer

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From the second I walked in the door everyone was very helpful. My service representative Cole was professional and took the time to listen to my concerns. I left my car and was promised there would be a helpful. My service representative Cole was professional and took the time to listen to my concerns. I left my car and was promised there would be a followup call which happened in a timely manner. Also I was happy with the work they had done at an affordable price. I would definitely recommend Freehold Honda. Peter D More

by ANNIE3 Verified Customer Verified Customer

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Everyone was kind and accommodating. The defective part was replaced in a timely manner. The weather was miserable and Robert pulled up the car so I wouldn’t get wet was replaced in a timely manner. The weather was miserable and Robert pulled up the car so I wouldn’t get wet More

by temabey47 Verified Customer Verified Customer

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Cole’s service was excellent. He reviewed all my repair/service concerns in detail and provided me with assurance all would be completed as required and on a timely basis. My car was ready 20 minute repair/service concerns in detail and provided me with assurance all would be completed as required and on a timely basis. My car was ready 20 minutes earlier than discussed! More

by Mike Verified Customer Verified Customer

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! He was really nice and gave me a really good deal. I will be coming back for future service! Thank you so much for everything will be coming back for future service! Thank you so much for everything More

by JUSSETH18 Verified Customer Verified Customer

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