Cole Craven
Cole Craven at Honda of Freehold

Cole Craven | Page 38

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
2,011 Reviews
4.8

2,011 Reviews

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2011 Reviews of Cole Craven

March 21, 2023

Dealership Rating
Employee Rating

I purchased my 2009 Honda Accord from this dealership and have never been disappointed with the level of professionalism displayed. Also, the facility is clean and very customer friendly. By the way, I have More

by DARRELLWILLIAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you've continued to be satisfied after all these years!

March 17, 2023

Dealership Rating
Employee Rating

Cole was fantastic. transparent with information time frame and answering questions truthfully. Ihab worked well with me to reach a deal on the truck and answered all qu More

by RYANTRIPICIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ihab A

Mar 18, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I'm glad you were pleased with not only Service but Sales as well.

February 20, 2023

Dealership Rating
Employee Rating

The gentlemen I worked with were very helpful with my questions. Thier explanation were direct and the point. More

by rtrumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

Feb 27, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied.

February 14, 2023

Dealership Rating
Employee Rating

We were far from home, and had a bad tire puncture. Cole welcomed us in, and got us fixed up, and on the road again. Thanks to Cole and Honda for saving the day! More

by AGNESMAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

February 06, 2023

Dealership Rating
Employee Rating

Mr. Craven was ready for my appointment. He described the recommended service and pricing, explained that I would need to leave the car, and offered a loaner car. Pick up was also easy. More

by pfmooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2023

Dealership Rating
Employee Rating

Very professional, in timely Manner. Service very good, and advised only necessary services. Work done in time, contact me and explained all details More

by agmd53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2023

Dealership Rating
Employee Rating

As soon as I pulled in as the first appointment I immediately asked for Cole. Cole was knowledgable and attentive as always to going through the service items I wanted done, as well as answer my ques More

by jelgart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 04, 2023

Dealership Rating
Employee Rating

I showed up without an appointment and they were very helpful. Very happy with work. More

by Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2023

Dealership Rating
Employee Rating

He’s very good costumer service agent. very professional and respectful and always happy thanks. More

by LLVLLRACING1LLVLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2023

Dealership Rating
Employee Rating

I had a fairly complicated diagnosis and repair with the car being down for nearly a month and they were very attentive during this process and very much concerned about my experience. I couldn't have asked More

by chekizian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

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