Cole LeBlanc | Page 4

As a working Mom my day is often full and hectic with little time for phone calls. Cole took the initiative to post available pre-owned vehicles on Facebook Marketplace and was extremely responsive via M little time for phone calls. Cole took the initiative to post available pre-owned vehicles on Facebook Marketplace and was extremely responsive via Messenger. The entire experience of buying my new car was great from start to finish, everyone at the dealership is friendly and ready to assist but I really can’t say enough about how much I appreciated the convenience of arranging everything without having to pick up the phone. More

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I was very impressed by the level of service everyone was very kind .. my first time getting my car serviced so different then how others do it very kind .. my first time getting my car serviced so different then how others do it More

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Herb Chambers, and Cole LeBlanc in particular as a sales rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was del rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was delighted to not only have my needs met at Herb Chambers (HC), but also have my expectations exceeded at every turn. To begin with, HC offers the most efficient and human-centric phone system of all the dealerships in the area. You are not greeted by robot after robot but rather you immediately connect with a human, and then when you are further transferred to a department you get a human again - such a breath of fresh air! Setting up my appointments was easy, and the followthrough after the fact on their end to make sure all my questions were answered demonstrated genuine care and concern for the customer. Cole LeBlanc was a stellar sales rep. He worked hard to not get me what would be the best sell, but rather what I needed. He was patient when I - despite being offered the "we can do XYZ for you if you sign today" move - decided that I needed a night to think. This willingness and patience with my pace and decision making process allowed me to quickly come to the conclusion that I'd be very happy with the service here. They made me feel safe and respected. Cole was not pushy; he was the antithesis of the pushy salesman. He was proud of his product, but he made it clear at every step of the way that working WITH and FOR the customer was more important than making a sale for the dealership... And as a result he got the sale. I would like to stress how HC has blown the competition out of the water for me, and it's hard to deny the fact that they also beat Harr Toyota by nearly $20 a month on the lease I was seeking for the exact same vehicle. I am proud to say that I am now a Herb Chambers customer, and I hope that if you are shopping for a car, you also have the privilege of working with Cole LeBlanc. Thank you Herb Chambers. More

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The employees were very professional and helpful. The sales associate Cole, was so helpful, attentive, and made sure we left satisfied. The sales associate Cole, was so helpful, attentive, and made sure we left satisfied. More

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Our experience with Cole in the sales department and Jim in service has been excellent. Every detail was handled quickly and professionally. in service has been excellent. Every detail was handled quickly and professionally. More

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It was Cole that made the experience so wonderful. I will tell anyone buying a Toyota he is the man. He is just a great honest man and it was a pleasure doing business with him I will tell anyone buying a Toyota he is the man. He is just a great honest man and it was a pleasure doing business with him More

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The experience on buying a new vehicle at herb chambers was very positive, Cole was very helpful while not being pushy at all. The dealership wan clean and friendly, and I was happy to do business here. was very positive, Cole was very helpful while not being pushy at all. The dealership wan clean and friendly, and I was happy to do business here. More

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Great sales work! Left feeling satisfied with a new car! Recommend Cole to everyone and anyone. Left feeling satisfied with a new car! Recommend Cole to everyone and anyone. More

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Herb chambers has been my family's go to for lease vehicles. Always dependable honest and up front!Me and my wife are happy to say this is our 7th lease with these guys and they are great!Outstanding vehicles. Always dependable honest and up front!Me and my wife are happy to say this is our 7th lease with these guys and they are great!Outstanding customer service and always willing to have the customer come first.I would highly recommend Cole and Herb Chambers for your new and used vehicle needs! More

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Cole has helped me with two cars so far, and I fully intend for me and my partner to use him in the future. He is helpful, good about getting back to me, direct without being pushy, and he is knowledgea intend for me and my partner to use him in the future. He is helpful, good about getting back to me, direct without being pushy, and he is knowledgeable about vehicles. He has always worked hard to meet my requests. I highly recommend him. More

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