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Cole Miller
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39 Reviews
Dealership Experience
5 yrs, 6 mos
39 Reviews
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39 Reviews of Cole Miller
February 20, 2022
Service took 1:45 minutes. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. More
by northstar0
Verified CustomerOther Employees Tagged: David Carrera, Robert Cunningham , Katie Bruinsma, Tristin Dunn, Jordan Gonzalez, Charlie James-Silva, Daniel Jefferson-Francis, Ellie Miller
Helpful 
February 11, 2022
this is by far the worst customer service I have ever had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and r had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and ready for the 75 thousand mile service completed plus a new Key ordered and a new Serpentine belt ready to be installed . At time of initial day and time was set up so that since is my only transportation I would have to wait until the service was completed that day. On that date of service Ford offered me a courteous service ride home. It was not until 5:00, after I called Ford that I found out they had not started this service very late in the day and the service was not completed and they did not have all the parts. I was very upset with there lack of professionalism and lack of service. It was not until the next morning I had to make the calls to Ford dealership to tell I needed my truck because I had numerous Medical appointments on this service date,. Long story made short is that finally sent out the courteous service van to get a ride back to Bellingham so that I could pick up my truck in Bellingham, After I made all the calls the next day. Very, very poor service. I really do not think the service desks and the parts people communicate much and neither of the service desks communicate back and forth! As for the people I worked with and to rate them, I talked with so many of them, I do not remember who I talked to. More
by Klinvill
Other Employees Tagged: David Carrera, Robert Cunningham , Katie Bruinsma, Charlie James-Silva, Daniel Jefferson-Francis, Ellie Miller
November 28, 2021
The staff at Bellingham Ford Lincoln are second to none! They have assisted me for the last 2 years and I couldn’t be more satisfied. Their service team such as Samantha, Charlie and David are amazing and a They have assisted me for the last 2 years and I couldn’t be more satisfied. Their service team such as Samantha, Charlie and David are amazing and always work with me. They let me know what work they would do for me and let me know costs before they do anything. I don’t trust any other shop to do work on my vehicle because I’ve had bad experiences at other locations but this one has proven time and time again that they will take care of you no matter what the problem is. More
by David
Other Employees Tagged: David Carrera, Robert Cunningham , Katie Bruinsma, Tristin Dunn, Jordan Gonzalez, Charlie James-Silva, Daniel Jefferson-Francis, Ellie Miller, Samantha Monroe
September 16, 2021
Very attentive service. Car was spotless inside and out after my routine oil change. Excellent service overall. after my routine oil change. Excellent service overall. More
by Shermannancy
Other Employees Tagged: David Carrera, Robert Cunningham , Katie Bruinsma, Charlie James-Silva, Daniel Jefferson-Francis, Ellie Miller
September 11, 2021
Always greets me and my Dog with politeness. I like the people who work her and always trust their service people. I love the body shop with all their help with installations. people who work her and always trust their service people. I love the body shop with all their help with installations. More
by Abigailfrost1
Other Employees Tagged: Lori Schwartz, Jahn-Paul Whitten , Tristin Dunn, Samanatha Eisen, Jordan Gonzalez, Charlie James-Silva, Daniel Jefferson-Francis, Ellie Miller, Samantha Monroe
August 03, 2021
Bellingham Ford has a lot to offer with new and used vehicles. One thing that was very beneficial was their wide selection of used cars. It allowed me for several options and different price levels. Eve vehicles. One thing that was very beneficial was their wide selection of used cars. It allowed me for several options and different price levels. Every single person employed here is amazing and they do everything they can to make your buying experience excellent. They are very honest and knowledgeable when it comes to critical questions to get you in the right vehicle. Great cars, great people, and honest service! More
by kassfowler
Other Employees Tagged: Julian Greening, Jeff Gilbert, Michelle Starkey, Cole Allain, Todd Rowe , Katie Bruinsma, Virgil Vanduisen, Al Varga
August 03, 2021
Really excellent service. They make you feel like you are family. I highly recommend them. Charley, Sam and all the service people are super helpful. First Class Service are family. I highly recommend them. Charley, Sam and all the service people are super helpful. First Class Service More
by schuleronro
Other Employees Tagged: Stephen Christiansen, Samanatha Eisen, Charlie James-Silva
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