Cole Smith
Cole Smith at Germain Honda of Dublin

Cole Smith | Page 2

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Cole Smith

June 27, 2026

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Employee Rating

Cole was great! I brought my CR-V in for an oil change and Cole let me know the car was also due for scheduled maintenance. I was in a time crunch, but he made sur More

by TOMPREM27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

Germain Honda of Dublin responded

Thank you for highlighting Cole’s assistance. We’re glad he handled the oil change and scheduled maintenance quickly so you could make your next appointment. It’s great that he also took care of the TPS light and your Honda CR-V is back on the road without delay. Best Regards, Larry Scott (General Manager)

June 27, 2026

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Employee Rating

Cole was amazing and helpful with his service. He responded promptly with all our concerns. Professional staff! More

by ORYZAPOT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hess, Logan Horn

Jun 27, 2026

Germain Honda of Dublin responded

It’s wonderful to hear Cole’s prompt attention and helpful approach made your Honda Odyssey service run smoothly. We’re glad our team’s professionalism stood out. We look forward to assisting you again. Best Regards, Larry Scott (General Manager)

June 25, 2026

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Very convenient to schedule and get service done on my vehicle. Professional staff and service done promptly. More

by JSAKULA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Barnard

Jun 25, 2026

Germain Honda of Dublin responded

It’s great to hear scheduling and service for your Honda Odyssey was convenient and prompt. Our professional staff is glad to have helped you so quickly. We look forward to assisting you again. Best Regards, Larry Scott (General Manager)

June 24, 2026

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I received exceptional serves during my last visit. Cole was extremely professional and easy to work with. I did oil change and tire rotation, they checked my car very quick, all took almost no time. I More

by IRINABAJAJ85
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Germain Honda of Dublin responded

It’s great to hear the oil change and tire rotation on your Honda Civic were handled efficiently. We’re glad Cole’s professionalism and our organized process made your visit smooth. We look forward to assisting with your next service. Best Regards, Larry Scott (General Manager)

June 24, 2026

Dealership Rating
Employee Rating

Every time I come in for service I marvel at what a well oiled machine Germain Honda is. The greeting is fast, friendly and efficient. Cole is always so helpful, knowledgeable, and friendly. I drive away qu More

by WARPIG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Germain Honda of Dublin responded

Thank you for trusting us with your Honda CR-V service visits. We’re glad our fast, friendly check-in and smooth process met your expectations while Cole’s expertise and warmth made a difference. It’s great to know you leave satisfied each time, and we look forward to your next visit. Best Regards, Larry Scott (General Manager)

June 22, 2026

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Employee Rating

Always friendly and efficient. And reliable. I am a lifer!! Easy to work with for scheduling. More

by BBJACOBSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Holly ? 5 stars. I talked with Holly. She is very friendly and I enjoyed our conversation

Jun 22, 2026

Germain Honda of Dublin responded

It’s fantastic to hear you received friendly, efficient, and reliable service for your Honda Accord, and that scheduling was straightforward. We’re grateful for your lifelong loyalty. We look forward to caring for your Accord again. Best Regards, Larry Scott (General Manager)

June 22, 2026

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Employee Rating

I took my pilot in for oil change. Was treated very well. Was notified when complete. Excellent customer service. Five stars! More

by RGROSS20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Germain Honda of Dublin responded

Thank you for trusting us with your Honda Pilot for its oil change. We’re glad you felt well treated and that our team kept you informed throughout the process. Your five-star feedback means a lot and we look forward to assisting you again. Best Regards, Larry Scott (General Manager)

June 20, 2026

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Employee Rating

Good service, all I needed was a new key fob, went in without appointment and was pleased to be taken care of. Price seemed rediculously expensive. More

by kathierupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Larry Scott (General Manager)

June 18, 2026

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Professional, efficient service with clear communication. My vehicle is always well cared for. Thank you! More

by BISHARAJOSEPH
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Recommend Dealer
Yes
Jun 18, 2026

Germain Honda of Dublin responded

Thank you for noting the clear communication and efficient care your Honda Accord Hybrid receives. We appreciate your trust and look forward to serving you again. Best Regards, Larry Scott (General Manager)

June 17, 2026

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Employee Rating

Cole is very easy to work with and seems to have given me the best price for my tires. More

by TRISHACALL
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Germain Honda of Dublin responded

We’re glad Cole made your tire purchase straightforward and helped you get great value. Thank you for trusting us with your Honda Civic Hybrid. We look forward to assisting you again. Best Regards, Larry Scott (General Manager)

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