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Steven Barnard
Steven Barnard at Germain Honda of Dublin

Steven Barnard

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Steven Barnard

June 02, 2026

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Employee Rating

Scheduling for service was easy and they were able to takecare of my concerns and provided timely update and suggestions on what I need to do. More

by Youdontneedthis
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Recommend Dealer
Yes
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Jun 02, 2026

Germain Honda of Dublin responded

Thank you for highlighting how easy it was to schedule service for your Honda. We’re glad our team could address your concerns and keep you informed with timely updates and recommendations. We appreciate your trust in us for your maintenance needs. Best Regards, Larry Scott (General Manager)

May 31, 2026

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They really made me happy with there mechanical service. Communication is so important and they've got that down! More

by TIMLEOPARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hess, Deborah Mayse, Ryan Kennedy, Logan Horn

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Jun 01, 2026

Germain Honda of Dublin responded

Thank you for recognizing our mechanical service and clear updates on your Ford Explorer. Our team is pleased that communication made your service experience positive. We look forward to assisting you again with your vehicle. Best Regards, Larry Scott (General Manager)

May 16, 2026

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They were friendly, courteous, & prompt in diagnosing my car's problem. When I called for an appointment, they will able to see it quickly. More

by neomaj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hess

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May 17, 2026

Germain Honda of Dublin responded

Thanks for sharing about your experience with Germain Honda of Dublin. We appreciate your business and hope to see you again soon! Best Regards, Larry Scott (General Manager)

May 02, 2026

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Had great service. Very kind and kept me updated about my car along the way More

by Hsalih01
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Yes
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May 02, 2026

Germain Honda of Dublin responded

Thank you for sharing how Steven kept you informed and provided great service for your Honda Accord. We’re glad the friendly updates made your visit smooth. We look forward to assisting you again. Best Regards, Larry Scott (General Manager)

April 29, 2026

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They were very cuterous and kind. Took time to explain things. I would buy another car More

by MR210033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers, Jennifer Hess, Ryan Kennedy, Alex Carey, Logan Horn

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Apr 29, 2026

Germain Honda of Dublin responded

It’s wonderful to know you felt our team was courteous and took the time to explain every detail during your CR-V service. We appreciate your trust and look forward to helping you find your next Honda. Best Regards, Larry Scott (General Manager)

September 07, 2024

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August 23, service was performed on my 2024 Honda Civic. Steven Barnard kept me updated on the service being done. He is definitely an asset to Honda Germain in Dublin. This is my 2nd Civic from this deal More

by dlw2000
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Germain Honda of Dublin responded

Thank you for taking a moment to share positive feedback on Steven. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Regards, Rich Newsome - General Manager

August 20, 2024

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Steve Barnard did a wonderful job keeping me informed on the status of my vehicle's repair. More

by Debra M
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Service Communication
Recommend Dealer
Yes
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Aug 21, 2024

Germain Honda of Dublin responded

Debra, thanks for stopping by to share your 5-star review of Steve! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure! Regards, Rich Newsome - General Manager

May 14, 2024

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Steve Barnard is usually the guy I go to and he’s always super awesome and friendly and handles things appropriately. Top notch! More

by Bradford.cassie
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Recommend Dealer
Yes
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May 14, 2024

Germain Honda of Dublin responded

Thank you for reporting on the exceptional work Steve and our service team did for you! It is always our pleasure to help you keep your vehicle in excellent condition. Thanks for choosing Germain Honda for your service needs! Regards, Rich Newsome - General Manager

May 09, 2024

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Employee Rating

Steve Barnard was extremely helpful, informative and friendly during my recent visit. The technicians noted some other issues and Steve explained my options clearly. He did not exert any pressure about More

by awebweav
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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May 09, 2024

Germain Honda of Dublin responded

Thank you for your positive review! We sincerely appreciate your assessment of Steve and our service team, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again. Regards, Rich Newsome - General Manager

May 08, 2024

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Employee Rating

Steve Barnard was very helpful in the process of getting my alignment done. He went over my cars report and recommendations with me without any pressure to get additional work done. More

by tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Germain Honda of Dublin responded

Tiffany, thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Steve provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Regards, Rich Newsome - General Manager

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