Justine Gullo
Customer Realtions Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
69 yrs, 6 mos
26 Reviews
Write a Review26 Reviews of Justine Gullo
October 15, 2026
This organization appears to have a great efficient system. I’m very happy with my decision to come to Maita Toyota in Sacramento system. I’m very happy with my decision to come to Maita Toyota in Sacramento More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Angel Cruz, Jonny De La Cruz
September 30, 2026
Called me about promo, I accepted and scheduled. Came in and they quoted me 3x the promo price given over the phone. Had to remember calling agent name as he was different then service rep and no no Came in and they quoted me 3x the promo price given over the phone. Had to remember calling agent name as he was different then service rep and no notes were added that its promo so I had to explain it was a promo and state the price we agreed upon over the phone. Vehicle had recalls to do, so that was agreed to be done. Since the vehicle was in repair I wanted to get tires replaced, but they never cared to inspect or call even though they said they would. Intake agent called that evening and said will be ready next morning and I mentioned to him that I was looking to get tires replaced as well, he said he will give me a call. But the next morning another agent called as other one was out that day and said to just come pickup my vehicle. They gave me a print out to go with 2-3 options for tires - only when I asked again during check out. Got no print out of inspection either, so I can assume it was not done and check out agent never mentioned any inspections. Then 2 days later they email me that according to their records here is a list of items that were recommended but I chose not to complete. really?? More
September 24, 2026
They always get me in and out. The waiting area is always clean. Staff is always very helpful The waiting area is always clean. Staff is always very helpful More
Other Employees Tagged: Lee Reloza, Jonny De La Cruz
August 31, 2026
Friendly and very helpful staff. Even managers were awesome and very respectful. I'm definitely coming back to buy another vehicle. Even managers were awesome and very respectful. I'm definitely coming back to buy another vehicle. More
Other Employees Tagged: Moe Hekmatzada, Mohammad Haddadi, PEDRO VALENCIA MENDOZA , Leslie Maita, Ben Ossome
July 20, 2026
Very poor service, too focused on trying to up charge for a $220 diagnostic when my truck only has 6,200 miles and still under warranty. Tpms sensor went off after tire rotation and front desk is still sayi a $220 diagnostic when my truck only has 6,200 miles and still under warranty. Tpms sensor went off after tire rotation and front desk is still saying I need to pay $220 to clear the tpms sensor malfunction More
Other Employees Tagged: Karina Gonzalez, Leslie Maita
July 19, 2026
Great associates, great customer service. Always polite and ready to help. I recommend this dealership who wants to purchase a car or make a car service Always polite and ready to help. I recommend this dealership who wants to purchase a car or make a car service More
Other Employees Tagged: Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Karina Gonzalez, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
June 27, 2026
My Service supervisor suggested many services that went extremely well! Upon completion of service in a timely manner! I will use Avery every time I need service on my 4Runner! Thank you Maita Toyota extremely well! Upon completion of service in a timely manner! I will use Avery every time I need service on my 4Runner! Thank you Maita Toyota Todd Pfeiffer More
Other Employees Tagged: Angel Cruz , Karina Gonzalez, Avery Excellent employee
February 14, 2026
Great and fast customer service. I was satisfied with the help and explanation of car service. I was satisfied with the help and explanation of car service. More
Other Employees Tagged: Lee Reloza, Angel Cruz , Karina Gonzalez, Mike Latham, Leslie Maita, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
November 29, 2025
Great dealer ship smooth transactions I will definitely but my next Toyota here. thank you very much. also thanks to Jonny in sales. but my next Toyota here. thank you very much. also thanks to Jonny in sales. More
Other Employees Tagged: Moe Hekmatzada, Mohammad Haddadi, Angel Cruz, Jonny De La Cruz , Jay Eilkhani, Leslie Maita, Ben Ossome, Jonny
October 31, 2025
no comment. everything went well with the issues involved. I just lost my favorite coffee cup. everything went well with the issues involved. I just lost my favorite coffee cup. More
Other Employees Tagged: PEDRO VALENCIA MENDOZA, Jonny De La Cruz , Jay Eilkhani

