Justine Gullo
Justine Gullo at Maita Toyota of Sacramento

Justine Gullo

Customer Realtions Manager

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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3.9
23 Reviews

Dealership Experience

69 yrs, 5 mos

3.9

23 Reviews

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23 Reviews of Justine Gullo

August 31, 2026

Dealership Rating
Employee Rating

Friendly and very helpful staff. Even managers were awesome and very respectful. I'm definitely coming back to buy another vehicle. More

by derricklouismoore1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Hekmatzada, Mohammad Haddadi, PEDRO VALENCIA MENDOZA , Leslie Maita, Ben Ossome

July 20, 2026

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Employee Rating

Very poor service, too focused on trying to up charge for a $220 diagnostic when my truck only has 6,200 miles and still under warranty. Tpms sensor went off after tire rotation and front desk is still sayi More

by rbatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karina Gonzalez, Leslie Maita

Sep 04, 2026

Maita Toyota of Sacramento responded

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with the TPMS concern and the feeling that you were being pushed toward an unnecessary diagnostic charge. We understand why this would be especially concerning with a truck that has only 6,200 miles and is still under warranty. We also understand your frustration that the TPMS warning appeared after the tire rotation and that you were then advised there could be a $220 diagnostic charge to address it. When a concern arises immediately following a service visit, we should take the time to clearly explain what caused the warning, what needs to be inspected, and whether the concern may be related to the previous service or covered under warranty. We are sorry that the communication and handling of this situation left you feeling that the focus was on an additional charge rather than helping resolve your concern. We take your feedback seriously and will share it with our service management team for review. We appreciate you bringing this to our attention and hope we can regain your confidence in our service department.

July 19, 2026

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Great associates, great customer service. Always polite and ready to help. I recommend this dealership who wants to purchase a car or make a car service More

by MOSCOW.JECK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Karina Gonzalez, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

June 27, 2026

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My Service supervisor suggested many services that went extremely well! Upon completion of service in a timely manner! I will use Avery every time I need service on my 4Runner! Thank you Maita Toyota More

by sgtstang08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Cruz , Karina Gonzalez, Avery Excellent employee

February 14, 2026

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Great and fast customer service. I was satisfied with the help and explanation of car service. More

by FISHENGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza, Angel Cruz , Karina Gonzalez, Mike Latham, Leslie Maita, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

November 29, 2025

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Employee Rating

Great dealer ship smooth transactions I will definitely but my next Toyota here. thank you very much. also thanks to Jonny in sales. More

by FRANKREMO15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Hekmatzada, Mohammad Haddadi, Angel Cruz, Jonny De La Cruz , Jay Eilkhani, Leslie Maita, Ben Ossome, Jonny

October 31, 2025

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Employee Rating

no comment. everything went well with the issues involved. I just lost my favorite coffee cup. More

by PBWHIT1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PEDRO VALENCIA MENDOZA, Jonny De La Cruz , Jay Eilkhani

October 10, 2025

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Employee Rating

Was very pleased to have someone explain the cell phone connection with the vehicle. That was a plus. More

by PBWHIT1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Hekmatzada, Mohammad Haddadi , Jay Eilkhani, Leslie Maita, Ben Ossome

July 04, 2025

Dealership Rating
Employee Rating

Everything five star. But driver who parked my car after service, he scattered all my things on floor driver side. He deserve 2 stars More

by bobbyj3145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Crittenden , Kit Kinne, Leslie Maita, Tyler Salada, Colette Shouger

April 28, 2025

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Employee Rating

They continuously advertise used cars that they don't have, then try to sell u the same model new at inflated prices compared to other local dealers. Salesman Longchamp tried to convince me that no used More

by ccbabcock
Recommend Dealer
No

Other Employees Tagged: Jonathan Longchamp (online sales): minus 1 star. He's a proven liar!

1

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