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Colin Bennett

Overview Reviews (25) Inventory (181)

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Colin Bennett

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Colin Bennett | Page 2

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6

25 Reviews

Overview Reviews (25) Inventory (181)

4.6

25 Reviews

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25 Reviews of Colin Bennett

January 17, 2024

Dealership Rating

Employee Rating

Last time I was in for a oil change I was there for 2 hours hours More

by Curt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 05, 2024 -

Martin Chevrolet responded

Curt, Thank you so much for your valuable feedback! We sincerely apologize for the delay you experienced in receiving your service. We understand how frustrating that can be and we're working hard to make improvements in this area. In the meantime, we truly appreciate your patience and understanding. - Martin Chevrolet

January 17, 2024

Dealership Rating

Employee Rating

My experience was positive. Friendly professionals and efficient service. I will continue to use Martin Chevrolet. Friendly professionals and efficient service. I will continue to use Martin Chevrolet. More

by bap

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 05, 2024 -

Martin Chevrolet responded

Thank you for letting us know about your positive experience with our service team here at Martin Chevrolet. We appreciate you choosing us for your vehicle needs and hope you have a wonderful day! -Martin Chevrolet

January 17, 2024

Dealership Rating

Employee Rating

Colin was very professional and kept in contact when parts delayed . I would make sure he doesn’t get away from your dealership. He made my experience so good this my second service visit this year parts delayed . I would make sure he doesn’t get away from your dealership. He made my experience so good this my second service visit this year More

by Molson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Helpful 0

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Feb 05, 2024 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

January 09, 2024

Dealership Rating

Employee Rating

Aaron was very professional & courteous to me. Good communication and customer service skills - very professional Good communication and customer service skills - very professional More

by kimsterchi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Helpful 0

Report | Print

Jan 17, 2024 -

Martin Chevrolet responded

We're absolutely thrilled to hear you had a great experience with us! Your kind words have totally made our day. A huge thank you for sharing your thoughts and for being such an awesome part of our community! - Martin Chevrolet

December 05, 2023

Dealership Rating

Employee Rating

If you have any concerns about your vehicle they will address them promptly! I would recommend them! address them promptly! I would recommend them! More

by Di

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Helpful 0

Report | Print

Dec 22, 2023 -

Martin Chevrolet responded

Di, Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

December 03, 2023

Dealership Rating

Employee Rating

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Service. Great Great Great Great Great Great Service. More

by cjohnson144

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 22, 2023 -

Martin Chevrolet responded

Thank you, Thank you, Thank you! - Martin Chevrolet

November 29, 2023

Dealership Rating

Employee Rating

Great experience from scheduling appointment to completion. Much more efficient than the dealership where the vehicle was purchased. I think I have a new service department! completion. Much more efficient than the dealership where the vehicle was purchased. I think I have a new service department! More

by joseph.scaminaci

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Colin Bennett

Helpful 0

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Dec 06, 2023 -

Martin Chevrolet responded

Joseph, Wow, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

November 23, 2023

Dealership Rating

Employee Rating

Friendly. Helpful. Easy to work with Friendly and helpful staff. They go above and beyond to make sure customers are satisfied. Helpful. Easy to work with Friendly and helpful staff. They go above and beyond to make sure customers are satisfied. More

by mksilversax

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Colin Bennett

Helpful 0

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Nov 29, 2023 -

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Until next time, take care! - Martin Chevrolet

November 23, 2023

Dealership Rating

Employee Rating

Oil leak. They repaired terrible job done. Never go back Never go back or recommend Martin chevy They repaired terrible job done. Never go back Never go back or recommend Martin chevy More

by Prosirv

Verified Customer

Recommend Dealer

Other Employees Tagged: Colin Bennett

Helpful 0

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Nov 29, 2023 -

Martin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 459-4000 to discuss your concerns, as your satisfaction is of utmost importance to us. - Martin Chevrolet

November 15, 2023

Dealership Rating

Employee Rating

Prompt service with explanation of the process and the delay caused by the GM Mainframe delay caused by the GM Mainframe More

by ed.mcnally70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 21, 2023 -

Martin Chevrolet responded

Ed, Thanks for the review and your patience! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

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