Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 184

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

January 03, 2020

Dealership Rating
Employee Rating

Service advisor Colin went out of his way to provide me with fantastic customer service. I was completely satisfied and once again glad I brought my sonata to Family Huyndai. Ever employee I came in contac More

by ayrshire2
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

Jan 06, 2020

Family Hyundai responded

Thank you for your kind words! We appreciate it.

January 02, 2020

Dealership Rating
Employee Rating

I purchased two cars from Family Hyundai c/o Graham Watson and have always received top quality service even after my cars have been out of warranty. I am a single mom so honesty and great service is v More

by Joanne
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Larry Edwards, Mike Majchrowicz, Tom Salin, The receptionist that answers the phone is always welcoming and friendly.

Jan 06, 2020

Family Hyundai responded

Thank you for the detailed review. We are glad that you are pleased with your experience, overall!

January 02, 2020

Dealership Rating
Employee Rating

Oil change and recall for technical the last two times I was very disappointed with the car wash. Back of car was not even touched by the liftgate. The windows are so smeared I had to s More

by DPROCHNOW7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Mike Majchrowicz, Tom Salin, Paris j Smith

Jan 06, 2020

Family Hyundai responded

We are sorry to hear about your disappointments. Please do not hesitate to mention this on your next visit, we would like to make sure that you leave satisfied!

January 02, 2020

Dealership Rating
Employee Rating

Service Always a nice visit to Family Hyundai. Friendly and polite people to do business with. Work is good and right. Never a problem, we love Family Hyundai More

by Garyyaccino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri , Mike Majchrowicz, Tom Salin

Jan 06, 2020

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 31, 2019

Dealership Rating
Employee Rating

Colin took good care of my husband’s needs. He explained everything to him, and told him what to look for moving forward. Thank you. More

by happynow
Recommend Dealer
Yes
Jan 06, 2020

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

December 30, 2019

Dealership Rating
Employee Rating

very plasent. service time was excellent very thing was explained to me.no problems at all, was happy with work done and will bring my car back here. More

by XMETAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2020

Family Hyundai responded

Thank you for your kind words! We appreciate it.

December 29, 2019

Dealership Rating
Employee Rating

Service Review Excellent staff and great, timely service. I had no appointment and was in and out! Cost of oil change was competitive but being that I have bought More

by JRDZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2020

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 24, 2019

Dealership Rating
Employee Rating

Not repaired correctly My front suspension repair was not done correctly and I hear a noise that was never there before and anti swerve light on constantly. Can't drive car More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 06, 2020

Family Hyundai responded

Thank you for the candid feedback! Please do not hesitate to reach out to our service manager, TJ. He is very helpful and would love to help with your situation. You can reach him at 888-834-9474.

December 22, 2019

Dealership Rating
Employee Rating

My experience Great service by the staff, clean waiting room. Prompt timeframe in getme in and out. Not a long line in dropping off my vehicle also. More

by MUGGSY2
Recommend Dealer
Yes

Other Employees Tagged: Mike Majchrowicz, Tom Salin

Jan 06, 2020

Family Hyundai responded

Thanks for your detailed feedback, we appreciate it!

December 22, 2019

Dealership Rating
Employee Rating

The Service department is awesome The service department is the best I would recommend it to everyone to go to the service department great service. The service gentleman was very poli More

by SUSANNESHEHADI03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, The service guy I don't know him but he was so polite and so efficient and excellent service

Jan 06, 2020

Family Hyundai responded

Thank you for your kind words! We appreciate it.

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