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2261 Reviews of Colin Simmons
April 03, 2024
Dishonorable sales/service practices. I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 100 I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 1000 miles. Apparently, they told me to come back "at" 1000 Miles. When I came back, my car was only 60 miles past the extended warranty and they had to re-do the piston soak. This is when they clarified it had to be "at" 1000 miles. After coming back at 1000 miles, they told me my car failed the engine test and I need a new engine but it won't be covered under the extended warranty and it's my responsibility to pay. Notes were not written on my invoice on when to come back. I am aware Hyundai recently had a class action suit for questionable business practices, so maybe that's the route I will need to go. More
by Scott K
Verified Customer
March 31, 2024
The whole staff where knowledgable, committed, Accommodating, Respectful, Gave Courtesy, And very professional. I would definitely recommend to family and friends Family Hyundai of Tinley Park. Accommodating, Respectful, Gave Courtesy, And very professional. I would definitely recommend to family and friends Family Hyundai of Tinley Park. More
by DSTCELL
Other Employees Tagged: Rami
March 28, 2024
Jo Anna was a pleasure to work with. She was thorough, kept me updated daily as I was waiting on some parts to arrive. Also shout out to Colin. When I came to pick up my car there were t She was thorough, kept me updated daily as I was waiting on some parts to arrive. Also shout out to Colin. When I came to pick up my car there were two employees talking and did not acknowledge me. I waited patiently. Colin was helping an elderly lady but he still took time to cue the two employees that i was waiting. He had to cue them again a few minutes later as they were still chatting. Thank you to both Jo Anna and Colin More
by FRANKMARGIE2
Other Employees Tagged: Jo Anna
March 14, 2024
You can never get an appointment when you need one. Once there you still have to wait. Then when it’s time to check out the cashier is always so rude. She really shouldn’t work with people. I also don’ Once there you still have to wait. Then when it’s time to check out the cashier is always so rude. She really shouldn’t work with people. I also don’t like that you have to pay more to use your credit card. I have a card that is specifically for my vehicle and prefer NOT to use my debit card or cash. Unfortunately, because Family Hyundai is the ONLY place I take my vehicle for service, I’m stuck. More
by joiharris17
Other Employees Tagged: Mayweather Shorter
February 25, 2024
Thorough, knowledgeable, friendly, and fast! I feel confident bringing my vehicle in each time knowing service will be top notch and all my questions/concerns will be addressed! I feel confident bringing my vehicle in each time knowing service will be top notch and all my questions/concerns will be addressed! More
by MARYPAT80
Other Employees Tagged: Bryan Schultz
February 25, 2024
Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! Have purchased several cars within our family and have never been disappointed!! Love our new car!! More
by Peggy30
Other Employees Tagged: Mayweather Shorter
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