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Collin Bourque
Collin Bourque at Executive Volkswagen

Collin Bourque | Page 2

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Collin Bourque

June 03, 2026

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Employee Rating

No return sticker in the windshield for next oil change and the door cap keeps falling off when you open the driver's door. More

by SEPHENE
Recommend Dealer
No

Other Employees Tagged: Collin Bourque

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Jun 11, 2026

Executive Volkswagen responded

Sephne, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 03, 2026

SEPHENE responded

I was shown how to unlock the car when the battery in the remote fob goes dead. Since then, every now and then when i open the drivers door, the door cap falls off. Skip did attempt to fix it twice, but the ptoblem still exist. Also when the mechanic opened the door to place the sticker in the windshield the door cap fell off and it continues to fall off. It clicks in, but it doesn't lock in place.

Jun 03, 2026

SEPHENE responded

I would appreciate a call back to resolve this issue. 203 823-6998.

Jun 11, 2026

SEPHENE responded

Skip was kind enough to have the mechanic place a sticker in the windshield the next day. Tyler reached out to me and was more than happy to resolve the issue with the door cap. The part has been ordered. it will be painted and replaced. I'm glad Executive has Tyler, (old school), he was around when the dealership was owned by Montesi. He's very knowledgeable when it comes to Volkswagens. Skip is very professional and equally concerned about the customer.

May 30, 2026

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Employee Rating

Great service. Excellent costurera srrvice You have Excellent costumer srrvice, the process was very easy, the waiting are was very comfortable. Thank you More

by minervamayer
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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May 30, 2026

Executive Volkswagen responded

We’re happy you found our service smooth and the waiting area comfortable when you brought in your Volkswagen Atlas. Thank you for your kind words. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 27, 2026

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I was greeted immediately after I arrived, and my car was serviced promptly. I was very pleased with the experience. More

by scolasanto
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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May 27, 2026

Executive Volkswagen responded

Thank you for sharing that you were greeted right away and that your Volkswagen Jetta received prompt service. We’re happy to know you had a great experience and look forward to helping you again. Make the Right Decision, Make the Executive Decision!

May 26, 2026

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Employee Rating

I have been dealing with this dealership for the past 40 years! They have always been knowledgeable, courteous and extremely professional when servicing any of my vehicles! They get a 10 star rating from me More

by BENHG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Scott Brouard, Chris Bonilla, Skip Scanlon, Marlena Anzalone, Dexter John, Jade Gerber

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May 26, 2026

Executive Volkswagen responded

Thank you for trusting us with your Volkswagen GLI for the past 40 years. We’re delighted our team’s expertise and courtesy have met your expectations on every visit. Your 10 star rating means a great deal to us. Make the Right Decision, Make the Executive Decision!

May 16, 2026

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Employee Rating

I drive from Norwalk to north haven for this dealer. They are extremely well run and their service department is absolutely exceptional. I had my GTI to 240k and they’re the only dealership I have ever More

by NDCRAIGJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Marlena Anzalone

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May 16, 2026

Executive Volkswagen responded

Thank you for making the trip from Norwalk to North Haven. We’re thrilled our service team has earned your trust through all those miles on your Volkswagen. It’s an honor to be the only dealership you rely on for maintenance. Make the Right Decision, Make the Executive Decision!

May 13, 2026

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Employee Rating

Scott was professional well informed pleasant just like the rest of the staff Major you feel comfortable More

by RCP3131
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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May 13, 2026

Executive Volkswagen responded

It’s wonderful to hear that Collin and our staff made you feel at ease while servicing your Volkswagen Arteon. Thank you for choosing us and we look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 12, 2026

Dealership Rating
Employee Rating

It is always a pleasure to do business at this dealership. I would never bring my vehicle anywhere else! More

by durnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Marlena Anzalone, Jade Gerber

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May 13, 2026

Executive Volkswagen responded

We’re delighted to be your go-to for service on your Volkswagen Tiguan. Thank you for trusting us again and we look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 09, 2026

Dealership Rating
Employee Rating

Always great, no issues. In and out in a reasonable amount of time and everyone is super friendly More

by stephaniemichaud
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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May 10, 2026

Executive Volkswagen responded

Collin and our crew are happy your Volkswagen Tiguan service was efficient and friendly. Thank you for choosing us, and we look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 09, 2026

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Employee Rating

Professional and friendly. He is knowledgeable and helpful. He would update with me right away and provided professional thoughts for possible explanations to my concerns. More

by xuce.2003
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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May 09, 2026

Executive Volkswagen responded

We’re glad to hear Collin’s professional and friendly approach, prompt updates, and clear explanations addressed your concerns during your Volkswagen Tiguan service. Thank you for your feedback. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 04, 2026

Dealership Rating
Employee Rating

Awesome. Very Professional. Been using them for over 7 years with at least 3 cars. Highly recommend. More

by TJDRZYZGA
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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May 04, 2026

Executive Volkswagen responded

It’s great to hear that Collin and our team have earned your confidence over seven years and three Volkswagens. Thank you for your continued loyalty and recommendation. We look forward to supporting your Jetta in the future. Make the Right Decision, Make the Executive Decision!

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