Collin Bourque
Collin Bourque at Executive Volkswagen

Collin Bourque | Page 5

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Collin Bourque

October 19, 2025

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Employee Rating

Executive Volkswagen provides great service. They are knowledgeable and take the time to help me understand my car. They also work to make sure I am safe on the road and have the best driving More

by misdata
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 19, 2025

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

October 12, 2025

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Same vehicle issue within 3 weeks of having the vehicle brought in from the first instance. First instance was not reported properly or closed out in the system. Skip was helpful and pleasant during second More

by ALLIEOLAF
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Oct 12, 2025

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Make the Right Decision, Make the Executive Decision!

October 04, 2025

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Employee Rating

Very professional and polite. Had my car serviced under warranty. The car was ready even before the predicted time. I would recommend this dealership More

by ROMINA.FIOROTTO
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

October 01, 2025

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Employee Rating

Really clean. Friendly and knowledgeable staff. Video updates and direct contact with your technician is awesome. More

by Robertlinsley17
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2025

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 24, 2025

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Employee Rating

Always responsive, informative, and helpful. Easy scheduling, prompt service and comfortable waiting area. A pleasure to work with. More

by STOWERS0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Sep 24, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 16, 2025

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Employee Rating

Service is great! Skip knows my car well and is always prepared when I come in. More

by hamden12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Sep 17, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

September 09, 2025

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Employee Rating

The dealership is very spacious and clean. Can’t comment on the bathroom- I didn’t use. A good amount of sectioned seating in the waiting room and coffee bar. More

by KCROOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 09, 2025

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Employee Rating

They were more than helpful & went over all aspects of my car with me. I would recommend this dealership More

by DINEEN0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Sep 09, 2025

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

September 01, 2025

Dealership Rating
Employee Rating

It took much too long for a standard routine maintenance check in at 90k miles. Communication about drop off and pick up was not very good this time. There was some confusion and waste of time as a result. More

by b.floman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

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