Collin Finkel

I had my car serviced at MotorWorld Lexus on May 13, 2026, and I truly cannot say enough good things about the experience. As many of us do, I have had a lot on my mind lately, and the entire service 2026, and I truly cannot say enough good things about the experience. As many of us do, I have had a lot on my mind lately, and the entire service team made the process incredibly easy and stress-free. Joel, along with service writers Mike, Collin, and Helen, were all wonderful to work with, professional, kind, efficient, and accommodating with my work schedule for both drop-off and pick-up. Juan, the technician, provided an excellent video walk-around of my vehicle and clearly explained everything going on with my car, which I really appreciated. To top it all off, after getting home, I realized I had accidentally left my garage door opener and EZ Pass in the loaner vehicle. Helen immediately gathered my items and even stayed at the dealership until I was able to return and retrieve them. The Lexus service team consistently goes above and beyond, and experiences like this remind me exactly why I drive a Lexus and continue to service my vehicle with MotorWorld Lexus. Thank you all again for the outstanding customer care! More

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This was my third service appt with Collin Finkel. As with the earlier two, it went perfectly. Recognizing the time required, Collin met me on arrival with a brand new Lexus to use as a loaner for the As with the earlier two, it went perfectly. Recognizing the time required, Collin met me on arrival with a brand new Lexus to use as a loaner for the day. Upon return, the paperwork awaited my signature;all had been taken care of and the work done to my complete satisfaction. I was impressed to say the least, and on my way home in minutes. Clearly, I recommend him as a highly competent service rep or I wouldn't be taking the time to write this. More

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Collin Finkel showed a complete lack of professionalism during my visit on May 27, 2025. Despite having a scheduled appointment and arriving early, I was never greeted, acknowledged, or offered any assista during my visit on May 27, 2025. Despite having a scheduled appointment and arriving early, I was never greeted, acknowledged, or offered any assistance. He prioritized another customer who arrived at the same time and made no effort to check me in or even speak to me. His dismissive attitude made it clear that customer service is not a priority for him. Very disappointing. More

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My wife and I recently had service on each of our Lexus vehicles. Collin was a pleasure to work with on both occasions and made our experience an awesome one. I was recently asked by a friend of ours why w vehicles. Collin was a pleasure to work with on both occasions and made our experience an awesome one. I was recently asked by a friend of ours why we choose Lexus over Volvo and I explained that I receive better service at Lexus. Please pass this on to Collin as he deserves to be recognized. Thanks for the positive experience! More

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I recently had my Lexus serviced at Motorworld, and I had the pleasure of working with Dave, the Service Advisor. Dave provided an exceptional level of service from start to finish. He was attentive, knowled the pleasure of working with Dave, the Service Advisor. Dave provided an exceptional level of service from start to finish. He was attentive, knowledgeable, and truly cared about making sure my vehicle was taken care of. Dave took the time to thoroughly explain the service process, what was needed, and why it was important. His communication was clear and consistent, keeping me informed throughout the entire experience. I felt confident that my car was in good hands. What I appreciated most was Dave's honesty and dedication to customer satisfaction. He never tried to upsell unnecessary services and ensured that everything was done correctly the first time. My car was returned to me in excellent condition, and the whole process was smooth and hassle-free. If you're looking for a trustworthy and professional Service Advisor, I highly recommend Dave at Motorworld Lexus. He made my service experience stress-free, and I left the dealership knowing my vehicle was well taken care of. Thank you, Dave! More

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